Booked 3 nights at the Berjaya Praslin via Agoda, based on the information from their website. First the good points - the location is perfect, right in the heart of Anse Volbert. There's a nice little pool and pool bar and the garden setting is very pleasant... but that's about as much as the place has going for it.
At check-in we were told we'd been upgraded to a Deluxe room... great we thought. When we entered the room the first thing we saw was that instead of the two twin beds that the hotel had directly confirmed to us, there was one double bed and a glorified camping bed shoved up against the wall/cupboard. The bathroom was pretty nasty, with broken accessories and mouldy shower cubicle. Hate to think what the Standard room would have been like!
We then asked where the TV was...."What TV?" was the reply. Although clearly listed in the room amenities on Agoda it transpired that none of the Berjaya rooms have a TV. Nor did the room have the bathrobes, hair dryer or in-room safe as advertised.
We took the matter up with the reception manager and was told there must have been a 'misunderstanding'. Surely, one would expect such a popular property to be aware of how it's being represented?
Anyway, regardless of all this, the general standard of the property was quite poor as was the breakfast.
Overall, a quite disappointing stay.
- Official Description (provided by the hotel):
- Get in touch with the depth of the bright blue sea and unspoiled white sandy beaches in Cote D’Or, Praslin. The tranquil surroundings will assure you of a peaceful stay with nature while enjoying the comforts of friendly Seychelles hospitality. ... more less
- Reservation Options:
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- Also Known As:
- Berjaya Praslin Resort - Seychelles Hotel Praslin Island
- Berjaya Praslin Island Beach Hotel
- Berjaya Praslin Resort - Seychelles Praslin Island