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Željko Đ
Rijeka, Croatia

Viva Mare hotel and spa

4.0 of 5 bubblesReviewed 30 Nov 2019
This hotel is on very nice position. It have guest friendly staff, from reception, cleaning staff, to kitchen staff. The rooms are nice, air condition is working good, WiFi signal is very good. The food is very tasty.
Date of stay: November 2019
Trip type: Travelled on business
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      Reviews (280)
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      4 - 9 of 280 reviews
      Reviewed 21 August 2019

      What an awful experience. If this is too long to read - just look at the pictures I took and posted. I have reviewed over 130 places/hotels on tripadvisor - this is not merely a first time user with a bad travel experience. I have travelled independently since 1993. I have NEVER been treated so badly by staff, managers, and owner, or stayed in a hotel where, after complaining about the room not being what we booked, and not being clean, I was threatened with having the police called!! The owner threatened, saying he was a lawyer. He seemed to believe that if we did not stay, we could not leave a review, and was trying to blackmail us not to stay, for that reason. So rude. Anyway, the photos of the bathroom are in the room they put us. They then tried to up sell us a suite - at an extorionate rate. The entry to the suite is where I took the photos with the blue paint peeling everywhere. Do not stay here; it is a smelly dump. Go up the road to Sunrise resort- infinitely better hotel, pleasant staff, and great facilities.

      Date of stay: August 2019
        • Location
        • Rooms
        • Service
      3  Thank WPJ2014
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 22 July 2019

      Such great potential with nice pools and ideal location. Staff unhelpful and you are charged for absolutely all extras. Don't book an All-in, is isn't wroth it. The kitchen-cook hasn't got any knowledge of European food. Lot of people who booked all-in were eating down-town. All over hotel old drinking glasses, not enough cutlery. Also the garden can have more maintenance. Lot of cats in the restaurant.

      Room tip: Always book e room with sea-view. Don't fall for the web-site pictures from the hotel.
      Date of stay: July 2019
      • Trip type: Travelled as a couple
        • Value
        • Location
        • Service
      4  Thank hbsr1
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 17 June 2019 via mobile

      Such great potential with nice pools and ideal location. Staff unhelpful and you are charged for absolutely everything 2 games of pool cost €7. Towels €3. Man making pancakes for breakfast was rude and very reluctant to make pancakes (his job). Service very slow and restaurant food very poor. Drinks were served very slow, beers were flat and not even full pints. Over all very poor.

      Date of stay: June 2019
      Trip type: Travelled with family
      2  Thank C5396XJthomasm
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 14 June 2019 via mobile

      The best hotel in lesvos with a friendly staff and very good Wi-Fi connection very good food and the room whit A/C very clean hotel and also very good swimming pools very recommended for a lovely holiday well spent

      Date of stay: June 2019
      Trip type: Travelled with friends
      1  Thank jesparz
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 13 June 2019 via mobile

      We stayed over one week at The hotel ,and it was very relaxing ,wonderful views very clean pools .friendly staff :). Room cleaned every day and always served with a smile . Will visit next year for sure

      Date of stay: June 2019
      Trip type: Travelled with friends
      Thank christiancE8280YL
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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