My friend and I traveled to Greece for two weeks in late August. After spending 5 nights in Mykonos, we took the ferry from Mykonos to Santorini. We arrived around 4 PM in Santorini port, rented a car and drove to the hotel. Upon arrival at this beautiful property, we were promptly greeted by the hotel's friendly staff. They brought us champagne and water. Our check-in was fast and the hotel reception took us to our room to go over all the amenities and shows us our room. The rooms are beautiful, clean and comfortable. We were upgraded to a two story suite. The hotel is in Megalochori, which is 20 minutes away from OIA and Fira by car. I like the idea that this hotel is somewhat in a more quiet/secluded area of Santorini away from all the touristy areas of town. The hotel grounds are stunningly beautiful, well-maintained and feels like you are in a 5 star expensive community.
The hotel staff is very friendly. On our first night, we were tired so we decided to stay in and dined at the hotel restaurant Vinsanto. I must say this restaurant is under rated. The service was amazing and the food was delicious. I highly recommend this restaurant for those staying at the hotel. We had an incredible meal, dessert and local wine from Santorini. The chef of this restaurant is amazing!!
Breakfast is served by the pool area. On weekdays, breakfast is served a la carte. Buffet breakfast is only served on weekends. However, considering this is a 5 star hotel, the choices for breakfast is limited on weekdays and it could use some improvements.
One of the other areas that the hotel could improve on is the house keeping. At a 5 star property, you expect that your room if fully serviced. This does not mean changing the bed and towels, but picking up dirty dishes, glasses, etc. This was not the case during our stay and I had to ask the House Keeping to remove the dirty dishes from the room. Some of the dishes sit outside the rooms for several hours until they are picked up.
One other great thing about this hotel is the wine cellar. They have a beautiful wine cellar/cave, where they store great wines here. They have wine tasting on a daily basis, but be sure to make reservations for wine tasting. Worth trying this if you are into wine connoisseur.
The hotel also has a free shuttle service to and from the airport which is really convenient. Other amenities are the Spa service for those wanting to enjoy a relaxing massage and other spa services. The gym located by the SPA needs some improvement. Lots of bulky old machines in need of repair and some are not up to standard for a 5 star property considering Starwood always has the best gyms at their properties worldwide.
We truly enjoyed our stay and miss this beautiful property. I strongly recommend this hotel to everyone and hope to return to beautiful Santorini again soon!!