We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Vedema, a Luxury Collection Resort, Santorini
Show Prices
Like saving money? We search up to 200 sites for the lowest prices
Nearby Hotels
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
View Hotel
  • Free Wifi
  • Free Parking
Alti Santorini Suites(Megalochori)
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
View Hotel
  • Free Parking
  • Breakfast included
View Hotel
Certificate of Excellence
  • Breakfast included
  • Pool
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
Reviews (532)
Filter reviews
532 results
Traveller rating
324
107
51
28
22
Traveller type
Time of year
LanguageAll languages
More languages
324
107
51
28
22
Show reviews that mention
All reviewsprivate beachwine tastinghotel shuttleshuttle serviceblack rosestarwood pointsblack sand beachangelina joliebeautiful propertysister propertyfree shuttlesmall villageoff the beaten pathfira and oiarecommend this resortturn down serviceour honeymoon
FilterAll languages
Updating list...
240 - 245 of 532 reviews
Reviewed 7 July 2014

This is a beautiful Hotel with great service. If you want peace and quiet this is the place for you.
I was a little disappointed in the location. It is not looking over the Sea but in the middle of the Island so their are no views of the Aegean Sea. It was also very difficult to walk around on the Lava rock paths throughout the Resort. The rooms were beautiful and food and drink delicious. They have another property overlooking the Sea so choose carefully. You might be a little confused because they both have the same name but in different towns.

Room Tip: Try to get one without a lot of stairs
  • Stayed: June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Nina D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2014

My husband and I stayed at the Vedema for our honeymoon. We had always dreamed of going to Santorini and were really excited to stay at the Vedema given the gorgeous photos online and the fact that it's a Luxury Collection hotel. Unfortunately, our stay turned out to be the most disappointing of all of our Starwood stays (my husband is a Platinum member so we've stayed at many Starwood properties) prompting me to write my first ever TripAdvisor review. We were so disappointed that we actually left the Vedema for two nights and paid extra out-of-pocket to stay at the Mystique just so that we could have the dream Santorini honeymoon we had hoped for.

The biggest issues of the Vedema had to do with the service/amenities and the misleading photos online:
-The photos make it seem like the hotel has beautiful views of the water. It doesn't. Santorini is a small island and it felt like we saw gorgeous views everywhere except from the Vedema. From our top floor room, we could see the water from very afar, but the view was dampened by the unattractive construction and industrial-looking buildings between the Vedema and the water.
-Service was poor (except for the servers at the Vinsanto Restaurant. Service here was excellent). We had to ask 3x for our luggage to be transported to our room. Upon arrival, our room did not have toilet paper so we had to call 2x before it was delivered. Since it was our honeymoon, we wanted to have a special dinner while watching the sunset in Oia. The concierge supposedly made a reservation for us at Castro restaurant overlooking the caldera for 7pm. The night before our restaurant reservation, we even stopped at the front desk and double-checked that we had a reservation the next night. The concierge assured us yes. We showed up at the restaurant at 7pm on the dot. No reservation in our name. We asked the restaurant to call the Vedema. Whoever answered the phone at the Vedema said they didn't make a reservation for us. Fortunately, the restaurant was extremely nice and offered to let us have the first cancelled table. No apology from the Vedema.
-The room was never properly cleaned. We would come back to our room and there would still be remnants of trash throughout the room. Also, the lock on our door was broken.
-Breakfast by the pool had limited food options and there were often flies on the food.

Overall, the Vedema did not meet the standards of a Starwood Luxury hotel. The Vedema and the St. Regis both require 30,000 points a night to stay, but the difference between the Vedema and the St. Regis is night and day. If you're looking for a Starwood luxury resort in Santorini, stay at the Mystique (Vedema and Mystique are under same owner). Our stay there was wonderful and the staff was amazing.

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
10  Thank WillTravl4Donuts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthi M, Manager at Vedema, a Luxury Collection Resort, Santorini, responded to this reviewResponded 5 August 2014

Dear WillTravl4Donuts and Trip Advisor readers,

It took us some time till we finally reply on this review as we had never such incidents in our records. Trip Advisor can also verify that we have made several claims for false review. We have no reason to do a claim as we have never made before and we always reply in all reviews whether they are positive or negative.

However, this time none of the incidents described, apply to real facts. We never had in May 2014 any guests leaving Vedema dissatisfied to stay at Mystique and pay for that stay. We never had also any booking made and confirmed from our concierge department to Ochre Restaurant and finally not being valid. We contacted also Ochre Restaurant who does not have such records as well.

Moreover, our dinner restaurant’s name this year after the renovation and the menu change is “Alati” and not “Vinsanto”.

We cannot tell what reason would have someone to lie or exaggerate in specific parts of that review and of course we are not trying to refuse a possible lack in our services that we are always trying to improve. However, we cannot reply in a review that the only part that we can recognize as true and valid clue is the location of the resort that was never though advertised as a Cliffside resort.

We believe that it is clear to all our guests that Vedema Resort is located in the middle of a traditional Santorinian village surrounded by vineyards. Vedema, as part of a 400 years old winery can offer to its guests a secluded and hard to find setting, travelling someone back to the medieval years where captain houses were dominating the richest parts of the island.

We appreciate every single feedback from our guests because this is exactly what gives as clues for improvements in every field but we also appreciate the truth and we expect Trip Advisor to check further this review.

Best Regards,
Anthi Maneta
Hotel Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 July 2014

Although we arrived in a timely manner on the island of Santorini, our luggage did not. From the very first moment we arrived at the Santorini airport, the staff of Vedema treated us exceptionally well. The driver who picked us up at the airport helped us file our lost luggage claim with the airline. The hotel manager upgraded us to a beautiful suite (perhaps the same one referenced in the recent review from "minorleaguemom") with a private pool and outdoor jacuzzi. The hotel's concierge took it upon herself to keep checking with the airline about our luggage. Our stay could not have been more pleasant. We had an excellent dinner at the resort's restaurant, we basked in the sun on our private patio, we relaxed in our comfortable suite and the lovely public areas of the resort, and we enjoyed the peace and quiet of Megalochori. We highly recommend this resort for a low key, gorgeous, and relaxing stay away from the tourist hubbub of Fira and Oia. The resort is lovely and well maintained and the staff was excellent. This isn't a cliff-hanging resort like Mystique, but it is beautiful and very relaxing. It is nice to be able to stay away from the crowds sometimes. If you know what to expect in terms of the general location of the Vedema Resort, you will not be disappointed by this lovely resort and its superb staff.

Room Tip: The "K" suites at the far back of the resort are quiet, have private pools and hot tubs, and face out over vineyards to the southeast end of the island. The K3 suite was large, private, and very comfortable.
  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank AvidTraveller1255
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2014

We stayed for 2 nights. Liked it so much if we return to Santorini I would have no hesitation in staying here again. We had an Aegean Suite. It consisted of 4 different rooms. The balcony was amazing. Small table and chairs. Two sunbeds and best of all a hot tub. What I liked most about the Vedema was it was integrated into the village. You felt as though you were part of the village. Breakfast was very good. Maybe more choice of hot foods, but that’s a personal choice. Did not eat dinner there, as we stayed for two nights at ate at the tavernas very close by. Would definitely eat there if I was staying for a week. Our last night was at their sister hotel, The Mystique in Oia. A very nice hotel, but for me not as nice as the Vedema. All the staff were helpful and always smiling. This always make a difference for me. Megalohori was a lovely village that was easy to walk around. All in all it is one of the best hotels I have stayed in during my many years of travelling.

Room Tip: Aegean Suite. Gamma 4 was amazing
  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank jamfanWorcestershire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2014

We had a suite with a living room, kitchenette, bedroom, bath, private pool, and outdoor jacuzzi at this Starwood hotel. The view overlooked the grape fields to the sea. We were happy we stayed here, because crowds from the cruise ships filled the larger towns of Oia and Fira. We walked up and down five levels from fitness center and spa to outdoor dining and experimented with dinners at the local restaurants in town (excellent!). The staff, especially the front office manager Britta, was the most gracious and helpful we've ever encountered. However, our private jacuzzi and pool were not heated and with cool nightly winds, we had to use the big ones for the rest of the guests. The cleaning staff could have done a better job with our private jacuzzi and cobblestone floors.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank minorleaguemom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews