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“Didnt live up to 5* rating”

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Mayor La Grotta Verde Grand Resort
Ranked #1 of 13 Hotels in Agios Gordios
Certificate of Excellence
Rainham,England
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Didnt live up to 5* rating”
Reviewed 19 May 2009

Having returned on 16 May after a week in the Aquis Agios, thought I would add my opinions to the other reviews. Overall a very good holiday, the hotel is located in a stunning, though very hilly, position. Warning of this is given in lots of reviews and when I booked. The hotel certainly is fresh looking and new. The room was pleasant and the bed very large and comfortable. Like one of the other reviewers pointed out, there was only shampoo and soap in the bathroom - no luxury toiletries, not even a box of tissues only toilet roll! Checking in was a nightmare, we arrived at about 13:00 hours, along with a lot of others off the same flight, and an awful lot of rooms were not ready due to late check out. This wouldnt have been too much of an issue if the hotel were to have laid on complementary refreshments but they just left us all sitting around twiddling our thumbs for half an hour - not a good start. Overall the staff were friendly but I didnt find them overly helpful. The food choice was extensive and actually got better as the week went on, though the dining room was noisy and did have a feel of an upmarket canteen about it. Drink prices for non all inclusive were astronomical. A litre of local decent wine from the Gee Bees supermarket in the village was only about 3 euros, so I would recommend pre and apres dinner drinks on the balcony in your room as its definitely not worth staying down for the entertainment. How they can call it entertainment I dont know - it was more like Timmy Mallet meets Hi Di Hi! Utterly inappropriate for an alleged 5* hotel - I would suggest a 4* rating at a push. I didnt bother even trying to sit by the pool as it was obvious straightaway that the towel-on-sunbed brigade had it all sewn up early on. We were given 2 "invitations" to the Olive Tree a la carte restaurant during our stay where other people only seemed to receive one. The food in there was to a good standard but the choice was poor and the meat used was frozen not fresh. I would certainly not pay extra for that restaurant. We hired a car from the airport for the week which suited us. We went out every other day and pretty much covered most of the island. Certainly Agios Giordios is one of the nicest parts of the island with a lot of nice walks. The beach was disappointing as it was covered in seaweed and the smell encroached around the Tunnel Bar area. Our room was above the outside entertainment area which wasnt being used at the time but was being prepared, thus it was mostly nice and peaceful. I would suggest that once the nighttime outside entertainment starts up the rooms above will not be that appealing! Overall a nice hotel but I dont think I will be rushing back there.

  • Stayed May 2009, travelled as a couple
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Thank Gingerdreamer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Northamptonshire, United Kingdom
Level Contributor
120 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 17 May 2009

This is an honest review to all - but especially to all those guests who went to this hotel last year and were so disappointed. We have been to this hotel a couple of times in previous years with Thompson Gold and loved it. It was heartbreaking to read last years reviews on how the hotel had degraded so much but interesting to see that Aquis Hotels had taken over and were going to give it a complete refurb. Like most other guests we booked our recent holiday because of all the hype in what they had achieved. (Not to mention the deals being offered to get you go go and try it)! Being cynical we contacted Rania at head office for confirm that the work had been completed before our arrival. She kept us regularly informed of all progress up to completion
On arrival we could no t believe our eyes. Not much of a hint from the exterior but once inside - wow - what a transformation. The hotel had been almost gutted and everything had been redesigned and completely refurbished. New floors, furniture, TV's, DVD's, bathrooms, linen and curtains etc. (Lovely comfotable beds) We cannot imagine how so much could have been done in less than 6 months. Even the old sunbeds had been replaced with very posh wooden ones with wonderful mattresses.
The buffet food was very good so dont take too much notice of other reviews as some people expect all English menu's when they travel abroad. The invite to the A la Carte one evening was a nice touch. (Superb meal). The entertainment, being slightly off season, was poor but we are sure the management are working on this as we write. The resident entertainer doe's not match up to the quality of the hotel.
The location of the hotel is among our favourite points, clinging on to the rock's, west facing overlooking the sea with glorious sunset's. This is not a hotel for the infirm as there is a steep incline (cardiac hill) to and from the village and very steep steps down to the beach.
If you are looking for a top quality hotel in an ideal setting an want to chill with no kids running riot (adult only hotel), then get youself booked in now while it is still fresh and new.

  • Stayed May 2009, travelled as a couple
    • Value
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Helpful?
Thank bobsterkettering
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
York
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 16 May 2009

We booked this hotel after finding it under a section for 'luxury destinations'. I thought I would offer our opinion for anyone looking at making a reservation.

We have mixed views, with positives and negatives. First of all, if you have difficulty walking far or have any mobility problems, then this is not the place to visit. The hotel is built into the side of a cliff and everywhere you walk is on an incline. As soon as you walk outside of the hotel you are on a slope and to walk into the village it is very much uphill and downhill; we saw many people huffing and puffing back and forth, it's really not for anyone who is not very mobile unless you wnat to spend your time at the hotel, which is where, I suppose, the all-inclusive package comes in. We are reasonably fit and active (I run three times a week) but we were definately getting weary by the middle of the week. We like to get out and about and there are some nice walks to local villages but they are quite long and arduos, involving steady uphill/downhill walks, sometimes VERY steep. The village itself is quite nice, with a fair few pubs/resteraunts with a good variety of food at pretty much UK prices. ie lunch and a couple of drinks each 25 - 30 euros.

Our room in the hotel was okay, nothing flash - I would say pretty much Premier Inn standard (I think Premier Inns are usually quite good) the beds are quite comfortable and the room was very clean. We had a lovely view, one of the best we have ever had and we found the food is reasonable, with a lot of choice. We took a kettle and the makings for tea/coffe, which we were glad we had taken as I like a cup of coffee in bed first thing. If you like a nice strong cup of tea in the morning I would advise taking a some tea bags with you to take to breakfast. We found that our room was quite noisy but I suppose that will depend on where your room is situated.

We didn't get to sit by the pool. It was the usual case of there semed to be towels etc on sunbeds but no-one sitting on them, which is so annoying. People go down to the pool first thing and reserve the sun beds then seem to come and go as they please, but I'm not sure what could be done about this. It just meant that after a couple of days we just gave up trying to go there and sat on our balcony instead, which didn't get the sun until after three pm.

I would say that if you want to sit in the sun (and can get down early enough to grab a sun bed) and don't want to get out and about so much (or want to hire a car) then this is a good destination.

We would have like more information in the room - for example maps of local walks, bus time table etc. There is a soap dispenser and shampoo dispenser in the bathroom, but not the 'designer toiletries' mentined in our hotel description. The Spa was so overpriced it was unbelievable - i would have loved to have had a treatment but it was way too expensive.

All in all we had a good holiday. The local people are absolutely the nicest we have ever come across in our travels. They will talk to you and try to help you for no benefit or gain to themselves other that being kind and friendly. However, Corfu airport is quite possibly the worst we have ever had the misfortune to pass through.

  • Stayed May 2009, travelled as a couple
    • Value
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Helpful?
Thank luckylane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
68 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 15 May 2009

We arrived at this hotel on the 7th May - and the views took our breath away. Reception staff pleasant but always seemed to be very busy! Our room was clean, with ash coloured furniture, twin beds, excellent air conditioning, and a sea view balcony. The modernised hotel had excellent public areas, and sun set from the terrace was wonderful. The restaurant was very 'Euro-food' nothing too adventurous. Breakfast had everything and more. Dinner ditto. We were half board, so paid for our drinks. Wow! What an expense. People on Full Board had drinks included, but one lady said she had drunk 10 gin and tonics and didn''t feel in the slightest bit drunk - lots of people said the drinks were very very low in alchoholic content. However, we were ordering 5* Metaxa + espresso (lovely) BUT paid the equivalent of £17.00 for this!! We were paying around £7.00 for two small plastic cups of beer. The village shops are the same - astronomical prices ( £19.00 - yes NINETEEN pounds for a bottle of factor 20 sun screen). Apparently, the villagers are upin arms because the hotel has gone All Inclusive, so they are loosing a lot of their trade from lunches and evening drinks.
We paid 35 Euro's for a single (20 minute) journey from the airport, and 50 Euros for a return trip into Corfu Town (again, approx. 20 mins). There is a local bus, but it is quite a long slog to get to the village. Even longer coming back to the hotel!
The beach is OK, but was covered in a huge bank of seaweed - so we did need to walk to the far side of the beach to swim. The beach in front of the Beach Bar has disappeared - just a pond of seaweed now. But - the views from the hotel are wonderful.
Staff? In the restaurants they were OK. Nothing exceptional. In the terrace bar upstairs the girls was just lovely - charming, helpful, the best members of staff in the hotel.
The hotel was only half full whilst we were there - heaven help anyone going when they are full!
There was the usual 'Up At 6.00am' contingent putting their towels on the sunbeds And most sunbeds had been reserved by 9.00am! Crazy! Most annoying were the sunbeds 'reserved' and the people didn't use them until after lunch. Seriously annoying.
On the whole, we enjoyed the holiday, but we are glad we were only there for a week.

  • Stayed May 2009, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
2 Thank Cyclingforester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derby
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 13 May 2009

OK, I go along with the recent reviews here. We had a great holiday and booked with Qwerty travel who were really helpful. So in bullet form the good and the bad.

Good,

-Great refurb, classy clean looks in the rooms and communal areas.
- Awesome views from all the rooms
- Bearing in mind this is buffet food a good effort. Some days were better than others but you should find something to your taste.
- Go all inclusive, it really is better value. Prices expensive otherwise.
- Staff are very hardworking.
- Stefan at the car rental desk is a really nice bloke. Some great tips and a good deal on the rental.
- Nice touch to offer a complimentary in the Al a Carte restaurant
- No brats allowed. Bliss.

Bad (and by this I mean not to my taste)

- First night I had a run in with a member of staff who was very rude when she asked me to move away from the end of the bar as she was glass collecting. I can't repeat what I said back to her. Although the staff were hardworking I did find a few were just plain grumpy. Long hours, low pay etc but not really on in the leisure and tourism industry.
- Entertainment. VERY poor. Rubbish quiz, bingo and Cabaret. A real let down and like they have spent 10p on the budget.
- Majority of the guests are perhaps advancing in years which may put some young couples off.

  • Stayed May 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank lovenz79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bristol
Level Contributor
45 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 11 May 2009

OK so when reading this you've probably got the internet page open with this hotel available, maybe you're in the 'shall we shan't we' phase of deciding whether to book (just like we were a week ago). All we can say is that having returned today from this lovely hotel is BOOK IT BEFORE IT GOES! When the word spreads about this little gem the place will sell out fast.

Being lucky enough to take 6 overseas holidays a year we have never returned to the same hotel twice, but we will make an exception in this case and be returning soon before it loses its lovely fresh 'newness'!. The hotel is set on the cliff taking full advantage of some of the most stunning sunsets. The recent refurbishment (9 million we heard but cant confirm that) has been spent wisely on quality rooms with spotless bathrooms and more than the usual add ons such as dvd;s and flat screen tv's. The food was superb and beautifully presented, everything was immaculate and the staff pleasant but clearly working hard to make sure the guests have a lovely stay.The only reason we have awarded this a 4 instead of the maximum 5 is because of the beach which is a tad disappointing but to be honest, it made little difference to our enjoyment of the hotel. Book without hesitation, if you love good food , good wine and breathtaking sunsets.

  • Stayed May 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank carrotcrunchers46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofia
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 May 2009

We just returned from a relaxing holiday and Oh boy we already missed the Hotel!
The Hotel spent a winter with a full renovation and the results are amazing!
From the entrance that was spacious to the rooms that are elegantly furnished and full of light the Hotel was superb!Staff very efficient and well managed with willigness to go above and beyond guest expectations.Food was superb -variety of dishes and presentation excellent. We really enjoyed the Sushi corner and Sofia did that extra mile -really a face not easy to forget as she was always smiling...
Reception Staff very professional and ready to answer to any queries that we had-petty that we could not at last find time for Horseriding.
The sunset from the Hotel Lobby was stunning...
We really enjoyed our time to Corfou and Gordios Hotel and we will strongly recommend it to friends-coworkers and family.
We are looking forward to many happy returns...

  • Stayed May 2009, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
5 Thank ccboulg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mayor La Grotta Verde Grand Resort

Property: Mayor La Grotta Verde Grand Resort
Address: Agios Gordios 49100, Greece
Phone Number:
Region: Greece > Ionian Islands > Corfu > Agios Gordios
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Spa Suites Swimming Pool
Hotel Style:
#1 On the Beach Hotel in Agios Gordios
#3 Romantic Hotel in Agios Gordios
#4 Family Hotel in Agios Gordios
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Mayor La Grotta Verde Grand Resort 4*
Number of rooms: 359
Official Description (provided by the hotel):
Imagine yourself on a sandy beach, crystal waters and thriving, green mountains rising on the top. Relax to the rhythmic sounds of waves and offer yourself the holidays you deserve.This Adults only hotel located on a picture-perfect hill spot in one of Corfu’s best locations. ... more   less 
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Mayor La Grotta Verde Grand Resort Agios Gordios, Corfu

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