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“a 25th anniversary to remember - major embarrassment”
2 of 5 bubbles Review of Old Mill Hotel

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Old Mill Hotel
Ranked #1 of 1 Hotels in Batheaston
worcester
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“a 25th anniversary to remember - major embarrassment”
2 of 5 bubbles Reviewed 8 July 2011

The welcome we received at reception was a little standoffish, the main man was on the phone refunding some money to someone. The flowers that I paid £45 for had arrived for my wife on our 25th wedding anniversary and were well worth the money, however, despite a discussion about the length of our marriage with the receptionist, the card read HAPPY BIRTHDAY. The room looked good (123) and the view from the window was excellent. The facilities are good but the shower will try to drill holes in you and there is no way to reduce the pressure, do not get into the jacuzzi unless you are a gymnast as it is deep and there are no handles anywhere to help you get out. The restaurant food was ok and reasonably priced, the staff are great, lovely obliging people. During the first night the noise, of what I am told is the extractor of the freezer rooms next door, droned on all night, we hoped it might stop, it did not. The breakfast was virtually cold despite "baring [sic] with them" whilst they freshly cooked it. Next morning we asked if noise could be turned off at all and were assured that it would be attended to. It was not, the next night I went to reception where the main man was on the phone again. He promised to sort it, then offered us another room, 106, even better view, same price, all we had to do was move, we were fresh from the bar at 11pm but we packed and went to room 106 however opening the door of the room woke the people who were already sleeping in there, major embarrassment. Next morning we packed and checked out a day early. They refunded our money in part.
With a few small additions and a few small removals this could be a nice place.

1) Somewhere to put the soap in the shower,
2) Move that extractor !!!!!!!
3) A biscuit with the tea making facilities.
4) A way of adjusting the shower.
5) Some assistance handles in the jacuzzi.
6) Someone on reception who really cares and has up to date information about occupancy.

Room Tip: If you are deaf then room 123 may be ok
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  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank drakesB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,106 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (372)
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English first
Durham, United Kingdom
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 30 June 2011

We stayed at the Old Mill (our 13th) for a 3 night break .We are big fans of this Hotel and it's wonderfull location on the River Avon and walk into Bath each morning along the canal towpath after breakfast. As expected the food was superb. The breakfast bar offers the normal compliment of juices, cereals, with fresh and dried fruits. In addition there is a varied choice of cooked food which is promptly dispatched to the table piping hot with coffee tea and toast all of which are speedily replenished when requested. Our evening meals were taken in the hotel; the restaurant now specialises in Italian food and which is of excellent quality and value. Service was once again excellent and delivered with aplomb and wit by the General Manager Garry who's humour could soften all but the hardest of hearts. The rooms in the hotel which have been fully modernised to boutique standards are well appointed and vary in size according to price. We stayed in room 123 which overlooks the river Avon and surrounding countryside and is equiped with a shower and wirlpool bath. Space in a couple of the lodge rooms is at a premium but the standard of decor and finish is excelent throughout. The hotel is often host to weddings especially at weekends which can make for entertaining voyeurism in the evening. The hardworking staff are very aproachable and always willing to go the extra mile to make your stay comfortable. Our stay at the Old Mill was all we expected and indeed we are already planning our next visit in the autumn.

  • Stayed May 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank madaboutbath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christchurch, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 27 June 2011

We had a family celebration and booked four rooms for two nights. All the rooms were nicely furnished and the bathrooms were all very clean and modern. The staff were extremely helpful and couldn't do enough for you. Its a small hotel which is able to give personal service. The breakfast was excellent with the dinning room over looking the river.

We enjoyed getting to Bath by ferry boat to avoid the traffic. There is a good local pub in walking distance for a change of dinning.

Room Tip: Not good if you have a mobility problem as no lift
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  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank p_walker310
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Torquay, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 27 June 2011

Breakfast - The waiter was very strange and stand off ish. Breakfast had a hair in it and the waiter came back 5 minutes later and said it couldn't have been the chef as he is bald so it must have come in the frozen mushrooms!

Room - we were in the lodge which was awful! The chair of the stool was broken, very dated, generally unclean and was in desperate need of a makeover. The two single beds were not even affixed together properly. Outside of the room was like a junk yard!

Price - we paid £120 which is twice what we would normally pay but wanted a good night away. Room quality warranted £60 max!

The only positive was that the receptionist who checked us in was welcoming and friendly and without asking was happy to offer information about travel in and around bath etc.

I would never consider going there again. If you do decide to try it, be sure to book direct with the hotel through their website as the cost is cheaper than by way of last minute websites and b&b.com etc.

  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank lucyreeves1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Batheaston hotels

North Carolina
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 26 June 2011

We had a lovely room overlooking the Avon. We were in the main hotel, not sure about rooms in the annex. The Italian menu in the restaurant is excellent-quite tasty, quick service. Breakfast was good as well. Easy walk to a couple of pubs, beautiful walk along Kennet and Avon Canal.

  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Nemo5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide
Level Contributor
69 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 bubbles Reviewed 22 June 2011

We had no problems with our room but found the staff unhelpful and disinterested. Breakfast was the biggest disappointment - no fruit, fresh or canned (some dried apricots); the toast arrived with our cereal and the cooked food wasn't edible (hard tomatoes, possibly canned mushrooms, and slimy fried eggs).

You pay by the hour for Internet service and have to jump through hoops signing onto the network.

  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Tourist014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Torpoint, United Kingdom
Level Contributor
119 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
5 of 5 bubbles Reviewed 17 June 2011

We stayed in the Old Mill ,from 9Th-12Th June2011, Check in was good, they granted our request even though the hotel was full. Although our room was a little small, It was spotless, modern ,nice comfy bed,flat screen TV, and had a fantastic view of the river. [ main hotel not lodge ]we did have a problem with the shower,that was quickly sorted out for us

We ate in the Italian Restaurant the first night ,the food was lovely, some have said the bar prices expensive, we though they were not to bad for a hotel.

There is a bar restaurant just up the rd, Bathampton inn. the drinks a pricey in there, walk for about 5 minutes past there and you will come to the George pub. they also do good meals.we walked along the canal bank from there into Bath in under an hour.
There is also a boat across from the hotel that will take you there in the summer.

Some People say the Hotel is hard to find. coming from bath do not carry on into batheaston. Look for a pub called the waggons and horses, they also do good food. turn down the first turning past the pub, the hotel is on the left,down a side road ,do not go over the toll bridge.

We found the staff in the hotel great,really helpful, The hotel is in a beautiful location,and not to expensive, cant wait to go back again .Julie

  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank barkinmad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Old Mill Hotel

Property: Old Mill Hotel
Address: Toll Bridge Road, Batheaston, Bath BA1 7DE, England
Region: United Kingdom > England > Somerset > Bath > Batheaston
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Restaurant Room Service
Hotel Style:
Ranked #1 of 1 Hotels in Batheaston
Price Range (Based on Average Rates): £
Hotel Class:3 star — Old Mill Hotel 3*
Number of rooms: 35
Reservation Options:
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Also Known As:
Old Mill Bath
Old Mill Hotel Bath/Batheaston

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