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Old Mill Hotel
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Reviews (1,240)
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Reviewed 28 November 2012

Sadly I did not spend the time I should have, reading the Tripadvisor reviews and 'booked blind' so my expectations were formed by beautiful photographs and eloquent words found on the hotel website. It is therefore fair to state that on arrival in the dark on a Friday night for a weekend getaway in Bath, with my wife, I was somewhat shocked to find that I had booked (£200 for two nights) an en-suite room for two nights in a $10 dollar a night, US Motel style 'cabin' in the car park of the hotel. The front door for the cabin opened out from the bedroom directly onto the carpark! What I was lead to believe by the website was far from the truth in my case and it has left a tinge of bitterness. However, if the website had informed me properly I may still have booked if the price had reflected the actual facts for this accommodation.
The Lodge (at The Old Mill and lodge hotel) is indeed what looks like a wooden clad, double decked portakabin with en-suite bathroom with shower and lavatory. The rooms were spotlessly clean and well presented, the sheets freshly laundered. The room was very warm throughout the night even with the heater turned off. The size of the bedroom allowed for a standard double bed and about 1.5 feet (460mm) of space to walk past at the foot of the bed and 3 feet to either side (ie extremely small). The bathroom was well proportioned however. There was no seating space at all and very little cupboard space with only two small 'glove' drawers in the dresser. The mattress was adequate but not terribly comfortable, being an old style sprung mattress with thin top covering so the springs poked through at pressure points. So although clean and tidy, very small and frankly not what I was expecting for a weekend away and not represented properly on the website.
The breakfasts were good. Hot, well cooked with a very good range of fruits, yogurts, hot toast, quality coffee or tea and a typical, but well cooked English breakfast. I travel a lot on business and can comment from experience. We elected not to eat in the restaurant for dinner although the views were outstanding across the water meadows, the River Avon the old weir and Mill wheel. The Italian restaurant theme although a good idea was let down by the menu presentation. Having been caught out by the website I became very cautious with anything else the Hotel offered (once bitten twice shy!). The menu said it all to me - packaged, re-heated, no flair or personalisation and certainly not cooked by a trained chef. Having chosen this hotel mainly on its location, 2.5 miles outside the beautiful city of Bath, the proximity of the canal and local walks, we took a short 10 minute stroll over the ancient pack horse bridge outside the hotel, along the small road to The George Pub. The menu was obviously drawn up by a chef who knew their trade and we were delighted by the freshly cooked food and wonderful service. We then walked along the Towpath, yes in the pitch dark (until our eyes became adjusted to the ambient light) all the way to Bath. What a wonderful experience. We got back to the hotel by the same route after an amazing walk in the moonlight. We walked the tow-path five times during the weekend, four at night (twice, there and back) and once in daylight.....just simply stunning!.
Finally and to finish off, can I say that all the staff we met were helpful, courteous, informed and chatty (except for the owner). the lady on reception when we arrived was delightful and so too were the waiting staff, so, thank you. As for the owner? Well......on our departure on Sunday morning, there had been a heavy frost, the river and meadows were covered in ice crystals and the weir was enveloped in steam as the warmer water of the river tumbled over the weir and moisture hit the icy air. However the wooden steps up to the top level of the 'lodge' rooms were extremely dangerous. So, I made a very polite and positive observation to both the receptionist and someone who appeared to be the hotel owner about maybe adding a sand or salt dispenser in a bucket or arranging to salt the steps on icy evenings. However excuses came forth from him, with stories of lawsuits if they had done so etc,etc. So we left...saddened that frankly this was a place with great potential and possibilities but in desperate need of honest, strong, pro-active management......what a shame!

Room Tip: Make sure that you book a room with a river side view across to the meadows. do not book the lodge!
  • Stayed: November 2012, travelled as a couple
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3  Thank Jeremy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 November 2012

We had stayed here before, so booked it again, this time we had a room in the annex, unfortunately the TV didn´t work, but a friendly owner gave us a superior room instead - we loved it! The breakfast is tasty and as the restaurant is situated by an old bridge, the setting is very nice.
Parking can be a bit tricky and narrow at times, but we always managed, even with our van.

Rooms are tastefully furnished.

The only downside is that although quite high prices for accommodation in the hotel, there is no free wifi, but costs 2GBP/hour which is quite a lot.

All in all we can recommend this to anyone!

Room Tip: rooms in the annex are smaller than in the main building
  • Stayed: November 2012, travelled on business
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1  Thank AndyKa74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 November 2012

This hotel was booked as a surprise birthday treat for myself and three friends. The location was absolutely perfect with stunning views over the River Avon. We were staying in the "lodges" which were located just outside the main hotel building but these were clean, comfortable and had all the facilities we needed. The bathrooms had all been refurbished to a very high standard. The evening meal we had in the restaurant on the Saturday was delicious with plenty of choice and again, breakfast was of good quality and plenty to choose from. The staff were lovely and all very friendly. Would definately stay here again to explore more of the beautiful spa town.

  • Stayed: November 2012, travelled with friends
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1  Thank Julie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 November 2012

Had a very nice two night stay here in October, asked for a river view and thats what we got, very helpful and friendly staff, The rooms were well equipped and cosy, beds very comfortable.We ate in the hotel an evening meal which was fultless. Breakfast was plentiful and enjotable too, we will be back , well done.

Neil and Dawn

Room Tip: ask for a river view- stunning
  • Stayed: October 2012, travelled as a couple
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Thank Dawnlovesholsx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 November 2012

We booked this hotel only the day before visit so got a very good rate. Our room was very small but overlooked the fields so view was lovely. We did have trouble with the patio door lock. The bathroom had been refurbished and we had plenty of soft white towels. We had a lovely meal in the restaurant, no complaints at all. Yes, the hotel does have a tired look about it and we didn't see the 'lodges' so can't comment on them. Breakfast was very good with lots of choice and freshly cooked (much better than some of the more expensive hotels that offer a buffet style breakfast). Overall, for what we paid, we were pleased with our visit. Do remember folks, this doesn't profess to be a five star hotel.

Room Tip: Judging by other comments, do not book a 'lodge' room.
  • Stayed: November 2012, travelled as a couple
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Thank Robert G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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