Positives: Very friendly and welcoming management team - very responsive to issues and problems; truly stunning location and very comfortable facilities; sitting in the pool in the late afternoon you think you are in paradise! Conveniently located - good compromise in being fairly removed from the hustle and bustle but only twenty minutes from Chania or the National Road.
Negatives (minor): there are not a lot of instructions around so using the clothes washer for example is a bit tricky! The fridge did not work very well at all so keeping our food (and especially the beer) cold was a problem. The spa baths are not very useful - would much rather have had a shower in each bathroom. If you want hot water showers good luck - but the weather was so hot we did not really need them. We had a problem with the plumbing because we were not told about the toilet paper disposal protocol - ask lots of questions when you check in!!!!!
Other points ; You absolutely need a car (or cars) if you are staying here. Get a GPS and get the GPS location of the property from the management team because finding this place can be really really difficult.
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