Just back from two weeks at this lovely hotel. Arrived in the late afternoon and had a quick check in at reception where the staff all spoke good english. Our room was lovely and spacious good sized balcony overlooking the gardens. After unpacking we went to investigate and walked round the beautiful gardens and down to the beach. We had an early meal which offered an excellent amount of choices and because we had been up since 4a.m. we had an early night. Breakfast the next day was very good with lots of cereals fruit yoghurts bacon sausages eggs and fresh pancakes. Loads of different bread cakes etc. Nothing to complain about here. There are loads of sunbeds umberellas and tables all round the pool and the gardens so no need to get up early. Even in the afternoon there were still beds free. You can get towels for a deposit of 20 euros each and get them changed daily. Lunches at the Creta Star are served in the poolside bar and again loads of choices. Always lovely soup and a great selection of bread, pizzas being made all the time, and a great choice of fish, chicken, and pastas. Puddings looked amazing but I stuck to the fresh fruit most of the time. Ice Cream available too with loads of flavours. Wine, beer and soft drinks are self service which is great and there is a bar service for spirits open from 10a.m. till 6 p.m. Afternoon tea and cakes available in the afternoon so no need to ever be hungry. There is an Italian Restaurant open 3 nights a week which you have to book and and it is fantastic. Its a set menu and they give you this along with a wine list. The first time we went we were not told that there was all inclusive wine available so we paid 19 euros for a very nice bottle of red wine. The second time we went we were told there was also the all inclusive wine . However we did buy a bottle again as it really was a nice wine. The all inclusive wine is fine and I added some sprite to it to make it a little bit sweeter. It is nice to get the waiter service in the Italian Restaurant and the service there is top. All the meals we had in the Main Restaurant were very good. I would defy anybody to not find something they liked.
The Animation Team were great. They are all so nice and come round all the time and asking if everything is ok. No pressure if you don't want to join in.
The Manager is always walking about making sure everything is alright. We saw him clearing tables in the dining room one particularly busy night, and picking up glasses round the pool. He came and spoke to us one evening and asked if everything was ok. He said it was good to see some British guests as most of the guests there were Belgian Italian and Russian. We asked him what the reason was for this and he said that very few of the British Tourist companies were coming to their Hotels for prices etc.
I forgot to mention that you have to pay 3.50 euros per sunbed on the beach so needless to say we stayed in the gardens near the pool. It adds another 100 euros onto you holiday.
The only complaint we had was that the air conditioning was turned off on 15th September. The temperatures were still up in the middle 30's and not much under the middle 20's in the evening. Getting ready for the evening was horrendous and the bathroom was like a sauna. Sleeping was very uncomfortable. We did try sleeping with the balcony door open but I wasn't really comfortable with this. We asked at reception about this but we were told that the Director had made a decision to turn the air conditioning off on that date and there was nothing else to be said about it. This would certainly not put me off going back to this lovely hotel but I would go that bit earlier so that we would be assured of having air conditioning throughout the holiday.
The only other thing I would complain about and its nothing to do with the Hotel was the horrendous ques at the airport. First there was the que to book in then you had to take your luggage to another line to go on the conveyor belt and THEN you had to que and que and que to get through passport control. Altogether we had to que for 1hour 25minutes. We had no time to have a meal or look round the Duty Free.
All in all an excellent holiday in a lovely hotel. I would have given it a 5 rating had it not been for the air conditioning problem. .
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Jet2Holidays , LoveHolidays, Expedia, TripOnline SA, HotelsClick, Hotels.com, Evoline ltd, Ebookers, HotelQuickly and 5viajes2012 S.L. so you can book your Creta Star Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Creta Star Rethymnon
- Creta Star Hotel Crete/Rethymnon Prefecture