In regard to the scores i have given:
Service was not consistent, whereas i can say that reception desk is doing a good job, the rest of employees are in my opinion badly trained. First, level of english of the staff is moderate at best, i think it is better with russian. Second, staff at the restaurant is a joke, manager of the restaurant is allowing people in flip flappers and shorts to enter and waiters simply do bad job. Numerous times, while taking the plates they dropped some stuff from it and did not bother. Couple of times they just crashed or almost crashed with me when i was walking to the table as they are not careful enough. Third, Service at the bars during the evening is hopelessly slow.
Sleep quality is ok, surroundings are quiet and beds reasonably comfortable. Nevertheless AC is loud, not efficient enough and has typical unpleasant smell.
Cleanliness is average at best taking into consideration 5 star rating of the hotel. Cleaning ladies are in urgent need of the training, as the standard of cleaning service is miles away from what is considered 5 star in Europe. The service is limited to basics, cleaning dust and making beds up. Floor is not cleaned despite being visibly dirty, some of towels are not changed despite being on the floor (ones by the bidet). Sinks and bathtube were not cleaned throughout the whole week.
Location is great with large sandy beach, plenty of taverns around and low traffic, west coast makes the evenings up with magic sunsets, big plus!
Spa is surprisingly good and gym very spacious for a summer vacation hotel. Minimum amount of equipment to do extensive and mixed training is in place and of good quality (technogym).
Breakfest is poor, lack of water at the restaurant during breakfest is ridiculous (every time you have to go and ask the staff for a bottle). "Juices" are simply very sweet drinks, which cannot be called juices. There is no egg station, what makes the egg dishes dry or/and cold. Thing there is also an issue with a wrong preparation, never eaten that dry omelette and a fried egg with that amount of oil on top of it, because it stays on hot plates obviously it hasnt got the right consistency either. The only good point can be bacon, which has the right quality and is nicely done. The rest of meals can be evaluated as average with some fishes excellently fresh and tasty and some meats poorly prepared. Most of the food is average though and some could consider the buffet as one with the limited choice.
Atlantis villas are spacious and nicely furnished with direct entrance to semiprivate pool, which is empty for most of the time. Except the cleaning service and AC i would evaluate the room as good/very good with a particularly nice bathroom upstairs and terrace.
In general not bad for a hotel available through travel agencies.
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- Also Known As:
- Aldemar Royal Olympian Hotel Skafidia
- Aldemar Royal Olympian Skafidia