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Goldcity Tourism Complex
Ranked #3 of 13 Hotels in Kargicak
Reviewed 16 August 2014

just had a fantastic week here and have no complaints at all. The hotel is large with plenty to do, the swimming pool areas are fantastic and we've hardly seen our kids aged 8 & 14 they were never out of the waterpark…..it was amaze balls as they like to say.
we stayed in a villa which had everything you could need or want with brilliant air-con.
food was good, plenty of variety and even our very fussy 8 year old was well fed. The a la carte was very nice and highly recommend a visit, the surrounding was beautiful.
Spa was nice too and had 1 of the best massages ever.
The staff were lovely in all ares of the complex always happy to help with a smile on their faces.
Never go to the same place twice but would make this place the exception, i feel like I've had a holiday.

Room Tip: If in a villa the nearer to the top is better as its quite a steep hill with steps, however there is...
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  • Stayed: August 2014, travelled with family
    • Location
    • Rooms
    • Service
6  Thank louise i
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GoldcityManagement, Halkla İlişkiler Müdürü at Goldcity Tourism Complex, responded to this reviewResponded 6 September 2014

Dear Guest.

Thank you very much for the review. We are glad your stay with us caused only positive emotions. We will be happy to see you among our guests in the future and make you feel like home.

Best regards,
Goldcity Management.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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328 - 334 of 1,021 reviews

Reviewed 14 August 2014

Party of 10 of us went on a family holiday to gold city. As there was 10 of us we hired our own mini bus this this took about 2 hrs. &15 mins.
The villas that we stayed in were good I had no complaints with the cleanliness of my villa, but the other two villas were not up to scratch even though they had complained that their sheets and floors wasn't cleaned. after the third complaint something was done.
GOOD POINTS
Massive hotel complex designed for children of all ages.
Animation team during the day was good tried to include everybody
Water park is absolutely fantastic the children really enjoyed themselves
The views are excellent from our villa.
Facilities in villa the cooker, large fridge, kettle, toaster,dishwasher and washing machine also clean saucepans, frying pan, cutlery and plates could not fault ,
BAD POINTS
Reception staff VERY RUDE and try to fob you off to customer relations if you have a complaint,( unfortunate for them I could understand and speck Turkish) very disappointing as they are the first point of call and represent the hotel. they need take heed of the lady that makes pancakes in afternoon and cooks doughnuts in the morning in the heat !!!!!!!! Ayten i think her name is always smiled and gave to eye contact there is hope!
Glad i went bed and breakfast food very much same. children enjoyed pancakes thou.
The bus shuttle time tables, there was two buses one to- fro to beach this returned at 8pm IIf you used this bus to get off to the shops at the bottom by Doris hotel r make sure you ask each driver where they will stop to pick you up (by chemist) otherwise they will pass you by and you will be waiting for hour in the heat!!!!!! bus drivers also decide if they want to drop you off near your villa as there is bus stops for this I think it depends on their mood!!!!
Bus to go to Alanya time table was varied and sparse.

Overall
I have travelled around turkey this was my first and last time Il go to Alanya and to this Hotel as I like to get out and about and not be restricted due to bus service and cost of cabs, Al

  • Stayed: July 2014, travelled with family
    • Value
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Thank NevLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2014

Me and My friends went to goldcity tourism and we had an amazing time. The rooms were kept at good condition and the staff were helpful. The only problem is travelling from the airport ( Antalya airport) by shuttle bus took a long time ( max 3 hrs) so my advise is make sure you get private car as it cuts down the journey by 20mins. overall the beach is near and the city is not to far. I had an amazing time and so did my friends and would recommend goldcity tourism.

  • Stayed: June 2014, travelled with friends
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Review collected in partnership with Low Cost Holidays
3  Thank N B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GoldcityManagement, Halkla İlişkiler Müdürü at Goldcity Tourism Complex, responded to this reviewResponded 6 September 2014

Dear Guest.

Thank you very much for the review. We are glad your stay with us caused only positive emotions. We will be happy to see you among our guests in the future and make you feel like home.

Best regards,
Goldcity Management.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2014

Gold City looked the part , sadly facilities let it down , wifi very poor and slow we went out of season hotel not full so I guess in the peak season would be even worse .
We had a suite nice and spacious jacuzzi bath and powerful shower . Room cleaned daily staff very good.

Stayed: January 2014, travelled as a couple
1  Thank jecChichester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2014

Not a bad hotel but a 4 star family hotel rather than 5 star. Food for everyone , you mite not like it all but who does! Great water park staff a bit miserable towards English villa was good but if your at bottom of hill your calfs will be killing! My partner slipped at ampithetre and broke her foot - no care or compensation of cold city! Had to pay to get to hospital and pay to get back which is not covered by holiday insurance .

Room Tip: Like draculars castle at top of a hill - pick somewhere closer to ground
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  • Stayed: July 2014, travelled with family
    • Location
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1  Thank Brian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2014 via mobile

I stayed at this hotel between the 30th July and the 8th August. We checked in very quickly and went up to our room. Breakfast I thought was the best meal of the day out of dinner and lunch. If you go to the buffet for lunch and dinner your pretty much getting the same food, so we genuinely eat lunch at the snack bar which was much nicer. They did have some really nice food on offer however it seemed the same thing everyday.
The waterpark is amazing great fun however my boyfriend broke his nose on one of the rides (due to his own fault). But the nurse on site was very helpful sent for a doctor to come, the hotel manager then came to see him then was taken to hostpial free of charge from the hotel, so the customer service was good there.
The bus service however the 7.30pm- 8.00pm- to Alanya be there at least 15mins before otherwise you will not get a seat. The 10.00pm and 11.30pm bus NIGHTMARE. They normally arrive early so be there on time- people push you out of the way. It's a terrible system. Also people save seats for their family or friends who are just in the shop. No! Sorry Gold City need to sort out no saving seats. If I'm there on time I should get a seat.
Moving on the gold city beach is nice but rocky which I do not mind. The beds and really nice to relax on as well.
We also spent 3 nights in the irish bar which was amazing. The staff in there are a great laugh and the sing alongs are great as well.
The best staff out of the whole of gold city is a man called Seluck. He's a great laugh makes up cocktails, comes and talks to us at the pool while we are eating. Got a cake for us for our friends birthday. Brilliant staff.
The staff at reception we had no problem with them however they do have problems understanding english at some points.
Also the hotel shop is expensive so if you want drinks for your room buy them while in alanya.
Our hotel room was lovely we had a two bedroom one, air con was great brilliant views and great bath and shower.
Over all we had a brilliant stay.

  • Stayed: August 2014
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4  Thank Mcmitten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2014

We flew out to Alanya on the 10th July with are 2 year old daughter !!! When arraving at the hotel we checked in at reception it was half 11 at night we were not asked if we would like food or drink we were just took straight to are villa, Staff dropped us of at villa n left!! Next morning we got up and had to walk up to main hotel 202 steps later we was there total nightmere !!!
Staff were very rude and I have been to lots of places in Turkey never in my life have I met staff like it ask for some information u were told to look on information board !!
None of them say hello or good morning !!
Pool area is very nice lots for kids to do water park is brill althought pool area does not get cleaned of a night so next day it's over run with wasp !!
Food was ok at dinner time and breakfast tea time was vile !!!!
We ended up goin to 16th floor and paying for are food as we we hungry !!! (And we was all inclusive) shop staff r rude to girl with glasses need to smile. Busses to beach and Alanya are total over crowed !!!

Before we went we read the reviews and thought it can't b that bad well let me tell u it is don't waste ur money u will be disappointed !!!


  • Stayed: July 2014
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5  Thank Jtcole90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Goldcity Tourism Complex

Address: Kargicak Kasabasi, Kargicak, Alanya 07400, Turkey
Region: Turkey > Turkish Mediterranean Coast > Antalya Province > Alanya > Kargicak
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Kargicak
#3 Spa Hotel in Kargicak
#3 Luxury Hotel in Kargicak
Price Range: £42 - £123 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Goldcity Tourism Complex 5*
Number of rooms: 242
Official Description (provided by the hotel):
A world of its own that sits on an area of 211.677 M². On the top of the hill sits the impressive luxury hotel which comprises Deluxe Rooms and Luxury Hotel Apartments / Suites. Within the hotel grounds there are clusters of beautiful villas and apartments. Goldcity is equally appealing for holidays and for residential use and we have a variety of freehold property types available for sale, including Detached Villas with private pool, Apart Villas & Penthouses or Luxury Hotel Apartments in the main building. Goldcity is a perfect place to holiday or to invest in your own holiday home. Real estate sales are being continued.Our luxury family suites provide unique opportunity to experience hotel and apartment living at the same time. GOLDCITY offers 5 star luxury family suites, with a choice of one, two and three bedrooms and penthouses.They are superior first class fully furnished suites which consist of generously oversized and luxury living accommodation with sea and/or mountain view. These suites equipped with upscale comforts and modern amenities and all have household appliances and cooking facilities. ... more   less 
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Also Known As:
Goldcity Tourism Complex Hotel Kargicak
Goldcity Tourism Complex Alanya
Goldcity Tourism Complex Hotel Alanya
Goldcity Tourism Complex Turkey/Antalya Province

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