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Ingenia Holidays Noosa
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Reviews (453)
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Reviewed 25 February 2013

First of all, the man at the reception desk was rude when he stopped me and asked me to slow down my vehicle before even entering the park. The latter, was doing more than 15 K/h next day morning when he was driving his golf car disregarding the spark’s speed limit.

Secondly, I was asked by the same person to remove my car from the grass near my site (it was next to an empty caravan slab) after an hour of checking in although many cars were parked on the grass and was obvious to him. I removed my car though as I did not want to spoil my holiday.

Thirdly, the kitchen area was not clean at all; the fridges had not been cleaned for ages and had seen better days! (See the photos attached please). The ice thickness shows that no cleaning has been done for a long time which prevented the door to be closed. On the other hand, the rusty body of both fridges gives a disgusting feeling.

Finally, the BBQs were very dirty and only one burner working out of the three underneath that resulted in a big line of people.

To sum up, they know nothing about hospitality, even it"s ABC which is a SMILE.

I DON"T RECOMMEND IT AT ALL

PS: If someone thinks that this camp is close to Nossa, I'm afraid he is mistaken. It's 15 min drive from the beach. Don't be fooled by the water photos

  • Stayed: January 2013, travelled with family
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11  Thank mfsbender
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MOMAustralia, Guest Relations Manager at Ingenia Holidays Noosa, responded to this reviewResponded 22 June 2013

Thank you for giving us this feedback. Speeding through the park is a constant issue that we deal with and often we are asked to do more to curb this practice. Of course, we must model the behaviour and have pointed this out to all grounds staff since receiving this review. We pride ourselves on friendly and welcoming customer service and regret that this was not extended to you at ALL times during your stay. The camp kitchen is cleaned daily and the public use fridges are regularly cleared out. During the summer busy peak period when many campers are utilising this facility and we will review the schedule accordingly.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 January 2013

We stayed on a caravan ensuite site. Clean, tidy and well spaced out park. Ensuite was clean and tidy. Park is near a main road, where there can be a bit of road noise at time, however it didnt cause us any problems. Park is a few km's out of town, but not too far to be a hassle. We have stayed here before and will stay here again

  • Stayed: September 2012, travelled as a couple
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1  Thank Anthony S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MOMAustralia, Guest Relations Manager at Ingenia Holidays Noosa, responded to this reviewResponded 16 January 2013

We are always glad of any feedback but it is especially pleasing to hear that our guests have enjoyed their stay with us. Thanks for posting this review and we look forward to seeing you again soon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2013

Great spot. Nice to be just out of the hustle of Noosa but close enough to visit when desired. Camping facilities were great and plenty of space around means you are not camping on top of your neighbour. Will definitely be back again.

  • Stayed: November 2012
    • Location
    • Cleanliness
2  Thank Redders69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 January 2013

We put up our tent, which takes forever, and then we were told to move it as the space we set up on was "common ground". We hadn't been told about crap like a common area. Useless. The location is terrible, too. It is situated right next to a common road. Hoons are going past every 5 minutes. When we tried to pin our tent down, we kept hitting roots and rocks. We had heard the Internet was free, but had to pay $7.70/hr of usage. If I had a choice of staying here, or staying at home, I would stay at home. It is that bad.

Room Tip: Just go somewhere else. Don't make the mistake of staying here.
  • Stayed: January 2013, travelled with family
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14  Thank Brad F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 December 2012

Just spend a nice 7 days camping at Big 4 Noosa friendly staff well maintained facilities,clean park,amenities is very clean at all times and only cleaned at midday which give you time in the morning to first relax not having to rush for a shower.The kids had a ball on the pillow and in the pool.Would recommend this park to anybody.

  • Stayed: December 2012, travelled with family
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1  Thank Karin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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