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“Fantastic place to stay”

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Regatta Riverfront Apartments
Certificate of Excellence
Sydney
Level 5 Contributor
69 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Fantastic place to stay”
Reviewed 3 April 2014

We spent 7 nights at the Regatta Riverfront Apartments and it has to be one of the most lovely spots to unwind. The apartment was lovely. modern and spotless. you are close to the ferry and river. Glenys & Murray make you feel welcome as guests and we would not hesitate to recommend the Regatta to our friends. We really enjoyed every moment of our stay and even though we had a few days of rain this did not spoil our stay. It is so easy to walk to all the lovely cafe's and restaurant's so you do not need to use the car. Regatta will book any tours for you and cannot be more helpful. There is nothing about this Apartment we did not like and we are pretty fussy travellers!! You will not be disappointed staying at this lovely resort. we will stay here again. Thank you from Jane & Phill

Room Tip: 2nd floor or 3rd best apartments
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CorkeSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Regattakiwi, Manager at Regatta Riverfront Apartments, responded to this review, 4 April 2014
Many thanks for the lovely comments and recommendations of Regatta and our surrounding area. We look forward to you holidaying with us again.
Kind Regards
Glenys & Murray
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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423 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (170)
Date | Rating
  • English first
  • Portuguese first
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English first
Noosaville, Australia
Level 3 Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 30 March 2014

We have just spent four wonderful weeks in Regatta Riverfront Apartments and it certainly was a riverfront view. We spent many evenings on the balcony watching the sun set and by day watching the activity on the river, enjoying swimming in the pool and exploring nearby shops and attractions. The apartment was very comfortable, spotless and well equipped, the pool and gardens are beautifully kept. Glenys and Murray are lovely -nothing is too much trouble and they will help out wherever they can. We would whole heartedly recommend Regatta.
Jenny and Mike
Balwyn Victoria

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jenny H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Regattakiwi, Manager at Regatta Riverfront Apartments, responded to this review, 31 March 2014
We appreciate you taking time out of your day to review your stay with us. It is nice to see that you enjoyed your riverfront apartment and all of Noosaville's amenities. It was our pleasure to be your hosts for 4 weeks. Many thanks for the lovely recommendation.
Kind Regards
Glenys & Murray
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
2 reviews
Reviewed 28 March 2014

I stayed at the Regatta from the 13th March - 16th March as it was my wedding, my parents recommended the Regatta and booked it, when we arrived and were shown to our room we were surprised to find we had been upgraded as to make our wedding weekend more special which we were thrilled at. The Regatta was so modern and and a beautiful and clean place, we didn't want to leave and come home! The staff were nothing but friendly! Next time we visit Noosa we will deffinitly be staying at the Regatta again! Thank you for helping make our wedding weekend great!!! Vicki & Ed! :)

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VickiCook14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Regattakiwi, Manager at Regatta Riverfront Apartments, responded to this review, 29 March 2014
Thank you for reviewing your stay with us. We appreciate the lovely recommendation and are happy you enjoyed your apartment for your wedding weekend. We look forward to you visiting us at Regatta again in the future.
Best Wishes to you both.
Glenys & Murray
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland Region, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 March 2014 via mobile

This is the only place to stay. Have spent a number of holidays here and it just gets better each time. Very centrally situated for shops, restaurants, bus, ferry, and strolling along beside the river. Extremely comfortable modern apartments with all home comforts, wonderful views from the large balcony and a great swimming pool. The managers, Glenys and Murray, are very welcoming, kind, helpful and knowledgeable and make one feel at home immediately. I thoroughly recommend the Regatta to anyone seeking accommodation in Noosaville.

Stayed March 2014, travelled with friends
Helpful?
Thank JudithW106
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Regattakiwi, Manager at Regatta Riverfront Apartments, responded to this review, 24 March 2014
Thank you for taking the time to review your stay with us and the lovely recommendations. We hope you will holiday with us again sometime soon.
Kind Regards
Glenys & Murray
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stratford-upon-Avon, United Kingdom
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 March 2014

We stayed here in February 2014 for a relaxing four nights stay in a spacious, well-equipped two-bed apartment with a lovely balcony overlooking the river (a fantastic location and view) and didn't want to leave. The managers (Gleyns and Murray) were great - friendly, extremely helpful and informative about the numerous tourist activities on offer as well suggestions of places to eat and shop. We were impressed by Noosaville and the local region - charming, family friendly and safe. We are really looking forward to returning for a longer stay next year. We have no reservations in recommending this super complex to others.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DinahandChris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Regattakiwi, Manager at Regatta Riverfront Apartments, responded to this review, 18 March 2014
We appreciate you taking the time to review your stay with us and the lovely comments. It is nice to see that you enjoyed Noosaville and that you found it friendly and safe and that you enjoyed our location on the riverfront. We hope you enjoyed your holiday in Australia and that you will consider staying with us again when you next return to the Sunshine Coast.
Kind Regards
Glenys & Murray
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 17 March 2014

I stayed in a one bedroom apartment for two weeks and was joined by my family for week three transferring to a three bedroom apartment. Both had lovely balconies, beautiful kitchens and bathrooms and air con. The children had great fun in the pool and Glenys and Murray make you feel very welcome. The apartments were well serviced and a real home from home. Would certainly recommend if you want to explore the wonderful Noosaville and Noosa. Excellently located for kayaking, boating, numerous wonderful restaurants all within walking distance.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Julie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Regattakiwi, Manager at Regatta Riverfront Apartments, responded to this review, 18 March 2014
Thank you for reviewing your stay with us. We are delighted you enjoyed your time with us at Regatta and it's surroundings. We hope you will stay with us again soon.
Kind Regards
Glenys & Murray
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 16 March 2014

We were recommended the Regatta Riverfront Apartments as a nice place to stay as a guest of a wedding. This venue was also recommended to other guests, and where the bride and groom were to be staying. We chose a 3 bedroom family apartment, as we were to have 5 family members staying with us.

We arrived around 3.30pm the day before the wedding, and after waiting 10+ minutes for the manager (Glenys) to get off the phone (was having a conversation about buying a mattress, not even speaking to guests) we were able to check in reasonably quickly. We were shown to our room by the other manager, Murray, and were given directions as to how to get to the local Woolies.

On the way back from Woolies with some groceries and a six pack of beer in hand, we were stopped by Glenys, who asked us if we found our way to the shops alright. Before we could even finish answering, Glenys quite rudely decided to lecture us about being on our best behaviour and keeping noise down as the apartment complex was to be full over the weekend and that we were staying in an apartment above a disabled family who wouldn't like to be disturbed.

Now I'm not sure if this is a regular conversation that Glenys has with paying guests, or if it was because we were a group of males in our mid 20s to early 30s, who she didn't like the appearance of. Either way, it left a very sour taste in our mouth before we even had a chance to stay a night.

The next evening the wedding was held just down the road, and two of our guests decided to call it a night early. After arriving back home, he decided to go for a cigarette on the balcony, and politely closed the door as to avoid any smoke in the apartment. Unfortunately for him, the balcony door locked behind him. After knocking a few times to alert the other guest that he was on the balcony, he was quickly let in. Approximately half an hour after this, at around 11.30pm as we were all off to bed, we had a knock on our door, opening it to find both Glenys and Murray on the door step saying that there had been a noise complaint made. Obviously because of their pre-conceived ideas, they were very quick to throw some clothes on and come and investigate. Murray was very keen to come inside and investigate the noise, but after we filled them in on the story, and convinced them it wasn't necessary, they were on their way.

This wasn't to be the last moment of rude behaviour from the management team.

As we were checking out, we handed in the keys and politely asked if there was anything else they needed from us on checkout. For the first, and hopefully last time in my life as a paying guest in a hotel, I was asked if I had taken all the rubbish out from the apartment, as it would mean more work for the cleaner if we hadn't. As an honest person, I said "No, we haven't" and was quickly handed back a key so I could go and bring the garbage bags down stairs. To me, and nearly anyone else I know, this seems absolutely absurd, and hopefully isn't a requirement for all guests!

Thinking that this couldn't be topped, after handing back the key we were offered what seemed like an extremely sarcastic, and patronising apology for the door knock the evening before. Glenys advised us that "we were very happy with your behaviour" and "well done", further reinforcing the pre-conceived ideas they had about us.

As you can obviously tell. We were not very happy with the rude service on offer at Regatta. As for the apartments, well ours was comfortable, but extremely dated, with various things not working including the air conditioner in the main bedroom. There was a rather unsafe glass panel just hanging in on the main balcony, which could cause some serious damage to someone if they were to lean slightly against it, plus there was a faint, but consistent, burning plastic smell coming from somewhere in the kitchen that was extremely off-putting.

As you can probably tell, if you've had the time to read through this entire review, we certainly do not recommend staying here!

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank Joshua W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Regattakiwi, Manager at Regatta Riverfront Apartments, responded to this review, 21 March 2014
This review astonishes us. Firstly when the gentleman and his friends arrived, Glenys was on the phone completing an order for new beds for an apartment. She acknowledged his arrival and he did not wait 10+ minutes for her to finish the call. He was then checked in and shown to his apartment. Later on when the guests returned from the supermarket, she checked that they had found everything in the village and mentioned that the complex was full and if they could be considerate to other guests, particularly the disabled apartment below them. This was done politely and definitely not rudely. The night of the wedding the Father of the guest in the disabled unit woke us at 11pm complaining that someone was knocking for some considerable time in the unit above them and that his son couldn't sleep. We investigated and heard no noise but as we saw guests moving about in the apartment we knocked on the door to speak to them. They were all fully dressed and we were happy with their explanation. When the guests left they were asked if they had removed all rubbish from the apartment to which the guest acknowledged he had not so they were given a key to address this issue. Politely and not rudely. The gentleman was not a paying guest in a hotel, he booked a self contained, self service apartment and our guest compendium provides information how the apartment should be left. Some Managers actually charge extra fees if rubbish etc is left. The apartment he stayed in and referred to as 'dated' has been recently renovated with new bathrooms, carpet, paintwork, appliances, beds and bed covers and he did not alert us to any maintenance issues while he was staying with us.
We at Regatta pride ourselves in our service and hospitality and it is obvious by the many very favourable reviews we have received on Trip Advisor that this review is a gross exaggeration of the facts. The faint burnt smell will have been from the cook top which malfunctioned recently and the owner immediately replaced it with a new one together with a new oven. The smell was probably still lingering in the kitchen cabinets. We have just checked the aircon which doesn't appear to be working correctly and will be repaired immediately. If a guest has an issue with details surrounding the apartment and we are not informed of these issues we can't address them. We don't believe the correct forum for informing us of them is a public review.
Kind Regards
Glenys & Murray
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Regatta Riverfront Apartments

Property: Regatta Riverfront Apartments
Address: 221-227 Gympie Tce, Noosaville, Noosa, Queensland 4566, Australia
Phone Number:
Region: Australia > Queensland > Sunshine Coast > Noosa > Noosaville
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 41 Speciality Lodging in Noosaville
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Regatta Riverfront Apartments 4*
Number of rooms: 22
Official Description (provided by the hotel):
Relax on the Riverfront in our spacious 4 Star 1, 2 & 3 Bedroom Apartments.We are north facing overlooking the magical Noosa River on Gympie Terrace, Noosaville's prime waterfront area. Almost all apartments have river views. The picturesque grounds host an outdoor barbeque and entertainment area as well as a gas heated swimming pool. Our lush gardens are complete with palm trees and tropical plants. We also have Wheelchair Friendly Apartments with no stairs or steps. These have accessible, open bathrooms to make life easier for disabled or wheelchair bound guests. A secure car park and off street parking are available at no cost. Noosaville has a distinct village atmosphere with supermarkets, shopping, cafes and award winning restaurants offering a variety of international cuisines, all within easy walking distance. 5 Minutes by road from us is Noosa Main Beach. Take a stroll along famous Hastings Street. Wander through the National Park, along the riverfront or enjoy the view of the pristine waters of Noosa Beach from the boardwalk. Alternatively you can walk across the road from us to barbeque on the riverfront while the children paddle in the warm waters of the Noosa River. Many of our guests return year after year to enjoy their holiday in our relaxing, riverfront location. ... more   less 
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Also Known As:
Regatta Riverfront Apartments Noosa/Noosaville

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