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“Quality of food needs to be improved and I will not be going back” 2 of 5 bubbles
Review of Potters Resort

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Potters Resort
Ranked #1 of 1 Hotels in Hopton on Sea
Certificate of Excellence
GreenLeadersSilver level
Watford, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Quality of food needs to be improved and I will not be going back”
2 of 5 bubbles Reviewed 26 July 2011

Quality of food was way below standard expected of a 5* establishment. In particular the vegetables were either inedible and/or lukewarm. Salads were tasteless and clearly produce bought on the cheap.
Range and portion size was good, and after a couple of days you learnt to help yourself from the servery just to be sure of what you were getting.
Seating arrangements were the worst I have ever experienced, seats were so close together the waiters were passing food plates over your head!
Waitresses were wonderful though and did their best given the food they were serving.
Penny pinching to not offer tea/coffee with lunch menu.
Customer service was excellent when I complained, however, that did not mean they could improve the quality of the food.

  • Stayed July 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank postivethinker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4,074 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,521)
Date | Rating
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  • English first
  • French first
  • Norwegian first
  • Any
English first
Leicester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 26 July 2011

My wife and I go to this hotel about 4 times a year and have been going for 15 years. We stay in the hotel rooms which are spacious and comfortable and each time we arrive the staff always remembers us. The food and entertainment are Top Class and we would recommend this hotel to anyone who wants a lovely break. We had our 65th Wedding anniversary here with all our family.

Room Tip: We always stay in the hotel it's more comfortable and convenient.
See more room tips
  • Stayed July 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank molly104_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Croydon
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 26 July 2011

We stayed as a party of 8, with age ranges from 3 to 93! Great staff, cleanliness and comfort. There was someting for all of us, the conversion of one bowling rink to a children's play area with toys, ball pond, huge inflatable bouncy castle type obstacle course, bmx tricycles, kiddies go karts, all well supervised and in clear view of the bar and coffee shop, was a masterstroke. Entertainment first class (though I wasn't too keen on Jedward, the 6 year old loved them!). Mark, the entertainments leader, is probably faster than ever . If you have a sense of humour, he and his friends will have you in tears of laughter, and you will see him interacting with guests from breakfast until late at night. Food straigtforward with wide choice, and plenty of it (if you want nouvelle cuisine, this is not the restuarant for you!). Will probably take a larger family group next year.

Room Tip: Worth paying a little extra for the main hotel rooms, although chalets comfortable.
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  • Stayed July 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CroydonAllotmenteers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derby, United Kingdom
Level Contributor
39 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 25 July 2011

the holiday village has everything you could want. You get 3 3course meals a day also a midnight snack if you want. Our hotel suite had a 4 poster bed a 60inch television , a jaccuzi and a 3 piece suite . There is a wonderful theatre and you play any sport for free

  • Stayed June 2011
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank brian s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manningtree, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 22 July 2011

I have visited Potters many many times over the past 20 years and never once have I been disappointed. I visit with my family but also with my mates for weekend breaks. It is suitable for all.
The evening entertainment is always very good and there are plenty af day time activites (free of charge) to join in with as well as lots of sport facilities.
I always find Potters a great break away, however short or long.

  • Stayed May 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank AngelaSusan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kent
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 22 July 2011

I First came to Potters in the 1950's 60's and took my family in early 70's.It was a wonderful friendly holiday camp to be at.The buildings may have changed but friendlyness and the atmosphere has not a remarkable achievement by Brian,Judy,Jane,John,Potter.And a big well done for keeping it still a family run Resort
Ray Groves

  • Stayed June 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank r_groves1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 21 July 2011

Just returned from a great week break at Potters . We were fortunate to book the Penthouse the room was fantastic. Food and entertainment was excellent {we saw Jane Mcdonald }. All the staff from reception to the dining room and sport centre were
polite and helpful . Could not fault it one bit.

  • Stayed July 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank grahamdruce4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Potters Resort

Property: Potters Resort
Address: Coast Road, Hopton on Sea NR31 9BX, England
Region: United Kingdom > England > East Anglia > Norfolk > Hopton on Sea
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Hopton on Sea
Hotel Class:5 star — Potters Resort 5*
Number of rooms: 400
Also Known As:
Potters Leisure Hotel Hopton On Sea
Hotel Potters Leisure
Potters Resort Norfolk/Hopton On Sea

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