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Warner Leisure Hotels Nidd Hall Hotel
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Reviews (1,497)
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975 - 980 of 1,497 reviews
Reviewed 16 June 2014

Had a weekend booked for a while then broke my ankle four weeks before the date. I need not have worried - we still had a great weekend with the help of a hired wheelchair. All the staff were very helpful and I was easily able to access all public areas. We had stayed with friends for New Year Break but I found the food much improved - no complaints at all! Plenty to do and entertainment every night. Altogether an excellent hotel although some of the rooms could do with a little upgrade. Always clean and comfortable and plan to visit again soon.

Room Tip: If you afford to upgrade your room this is a good idea.
  • Stayed: June 2014, travelled with friends
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2  Thank cranescobwebs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nidd W, Guest Relations Manager at Warner Leisure Hotels Nidd Hall Hotel, responded to this reviewResponded 18 June 2014

Hi,

Thank you for taking the time to write down your comments with regard to your weekend break at Nidd Hall Hotel. I was sorry to hear that you broke your ankle before comming but pleased that you still had a lovely time.

I can assure you that positive feedback such as this is very important to us, as we continually strive to improve the Warner experience with the services and standards we offer.

We look forward to welcoming you back to us in the future

Best Regards

Julie

Julie Bracken
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2014

Just returned home from a 3 nite break at Nidd Hall after being well looked after by all at Nidd Hall, 1st class Staff ,1st class food(Karin our waitress is great) & 1st class entertainment , the team are 1st class ,Chris loves his job & is a great Lad.
So in a nutshell the place & the people who work (very hard) is FANTASTIC.
Been staying here for the last 15 yrs so it must be good otherwise my Wife & I would not go back.
See you all at Christmas

Room Tip: go for the historic rooms in the main house
  • Stayed: June 2014, travelled as a couple
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2  Thank BillLorrayne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nidd W, Guest Relations Manager at Warner Leisure Hotels Nidd Hall Hotel, responded to this reviewResponded 12 June 2014

Hello,

Thank you so much for your lovely comments following your weekend break at Nidd Hall Hotel.

It is fantastic to hear that you have been coming for over 15 years and still finding all our team to be first class with excellent entertainment. All comments are passed on to the team and both Karin and Chris will be recognised within our rewards and recognition scheme.

We look forward to seing you again at Christmas

Best Regards

Julie

Julie Bracken

Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2014

Spent a Monday to Friday at Warner's hotel at Nidd Hall near Naresborough in Yorkshire. It was our first visit to a Warners hotel and found it to be better than I expected. The hotel staff were very welcoming even with the meet and greet staff informing us where the best place to park. The hotel is really nice with very pleasant grounds for a nice walk before dinner. The food was excellent both at dinner and the extensive breakfast. The entertaining was first class with something for everyone. We will definately be going again and will try another one of the other hotels.

  • Stayed: May 2014, travelled as a couple
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4  Thank Neil P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nidd W, Guest Relations Manager at Warner Leisure Hotels Nidd Hall Hotel, responded to this reviewResponded 18 June 2014

Hello,

Thank you for your comments on Trip Advisor following your first visit to Nidd Hall Hotel. I was delighted to read that you had an enjoyable break at Nidd Hall; your praise for the team, facilities and the accommodation are very much appreciated.

I have passed your lovely comments to the team as all feedback helps us to improve our service standards.

We look forward to welcoming you back to Warner in the near future.

Yours sincerely,


Julie Bracken
Customer Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2014

Where could we meet which would be accessible for members of the extended family to meet bearing in mind some came from Scotland and some from south of England? Simple Nidd Hall Hotel.

It was the Scottish contingent's first visit to a Warner's establishment and they were most pleasantly surprised especially as the sun shone. They will be back.

The accommodation, food, entertainment, surroundings, and general and sport facilities for such a venue were excellent. The gardens and grounds were superb and obviously emphasis is placed on conservation and providing habitats for wildlife.

ALL, and I mean ALL, of the staff were most welcoming, obliging, professional and went out of their way to please their guests.

From the evidence substantial upgrading and renovations have recently undertaken but hopefully some similar attention will be afforded on the Courtyard block which appeared rather tired and in need of redecorating with associated repairs.

One of the main access pathways to the lower grounds/gardens/lake down past the owl enclosure is uneven and rutted by weathering and needs to be properly surfaced for wheelchair access. There is a notice stating that the path was not suitable for wheelchairs, which make alternative access elsewhere very difficult.

The grass to the small putting course needs cutting more regularly if only to the "fairways" between the tees and up to and around the holes.

The last three items are intended as constructive criticism.

Room Tip: The Standard Rooms in the Courtyard block are ideal for a group as the original stable yard (now Courtyard) was ideal for sitting out to have a chat and a drink without affecting other guests and we were accompanied by Warpath the large willow branch sculptured horse.
  • Stayed: May 2014, travelled with family
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Thank Kenneth William F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nidd W, Guest services at Warner Leisure Hotels Nidd Hall Hotel, responded to this reviewResponded 10 June 2014

Hello,
I was delighted to read that you and your friends had an enjoyable breakat Nidd Hall Hotel; your kind comments and praise for the team ,Food ,accommodation and entertainment are very much appreciated.

I am glad you noticed the renovations that we have done and that your Scottish contingents on their first visit to Warners were pleasantly surprised.

We look forward to welcoming you back to us soon

Kind Regards

Rachel

Rachel Cook
Guest services

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Reviewed 28 May 2014

Great hotel for adults only. A good range of activities and entertainment daily. Great swimming pool and gym. Good food in the restaurant daily. Staff very friendly and helpful. Looking forward to a return visit.

  • Stayed: May 2014, travelled as a couple
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1  Thank F1fanatic26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nidd W, Guest Relations Manager at Warner Leisure Hotels Nidd Hall Hotel, responded to this reviewResponded 4 June 2014

Hello,

So pleased to read that you had an enjoyable break at Nidd Hall Hotel and thank you for letting us know through Trip Advisor.

All feedback especially positive is helpful in helping us get better and make improvements where needed.

We look forward to welcoming you back soon

Best Regards

Julie

Julie Bracken
Guest Service Mnager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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