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“Disappointing”

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Meon Valley Marriott Hotel & Country Club
Ranked #1 of 1 Hotels in Shedfield
Oxted, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Disappointing”
Reviewed 3 November 2013

Had a 3 night golf break for 4. Golf course was OK, 5 temp greens because of the recent bad weather which is understandable. Ladies tees could do with a cut. Room was comfortable, maybe due for a refurb and noise from lorries as mentioned by another post in the mornings depending where your room was. Breakfast very good. Didn't use the gym but one of my friends did and said it was ok, pool a little small and a few young children running around but again ok. Staff friendly.
Biggest downside was the restaurants, ate in Zest the first night which was ok but nothing special. Ate at Broadlands the other two nights, again food ok but could be so much better, on Saturday waited an hour for the starter, food looks ok but not much of it and if you were on a package as we were, there were supplements for steak of £7. Also surprised that there were no ‘specials’ to enhance the menu. They also rip you off with their wine prices; I can’t believe that there is any justification for charging £23 for a fairly ordinary bottle of red/white wine

Room Tip: see if you can avoid the ones near the delivery area!
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  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Drivealot12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter B, General Manager at Meon Valley Marriott Hotel & Country Club, responded to this review, 13 January 2014
I am sorry to hear we fell short of your expectation on the food and wine pricing. Overall we do receive good feedback. I have spoken to our chef to ensure we enhance the specials, without the need for supplements. Once again valuable comments, thank you for your feedback.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (177)
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English first
Berkshire
Level Contributor
67 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 3 November 2013

Booking through Mariott central booking was an absolute nightmare and to be honest had the hotel struggled in anyway it would have put us off totally. Needless to day even after checking twice on the phone on arrival the booking was still wrong! But reception resolved this within minutes, the location and setting is fantastic, gym and pool in excellent condition and the whole place was spotless.
We ate in both restaurants which I will attempt to leave separate reviews for. Despite the immaculate hotel, for me it was the staff who made this place, friendly, professional and caring.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TBCA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter B, General Manager at Meon Valley Marriott Hotel & Country Club, responded to this review, 13 January 2014
Thank you for such a nice review. I have shared this with the hotel team, all of which were delighted to see their efforts are noticed. I am sorry to hear of your booking challenges.
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Pimlico
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 November 2013

Fantastic venue for a friends wedding. Beautiful grounds and even as non-golfers we could appreciate the stunning course.
Food was ok and service a little slow. Front desk staff were very efficient as were the Spa team.
A little bit too corporate in some aspects as bedrooms have no individuality but I guess this is difficult in such a big property.
Very clean and tidy though.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Berylbaker001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter B, General Manager at Meon Valley Marriott Hotel & Country Club, responded to this review, 13 January 2014
I appreciate you taking the time to review the hotel and I have given the timing feedback to our food and beverage manager to ensure we continue to improve what we deliver. Many thanks.
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Blackwater, null, United Kingdom
1 review
Reviewed 3 November 2013

We decided to get away for a night and ended up in the Meon Valley Hotel. Fantastic service on check in and clear signage to the location of our room. Then we decided to visit the Leisure Facilities including the steam room, jacuzzi and pool (the sauna was unfortunately out of order), which were clean and in good condition. There was plenty of towels available and a spacious changing room. In the evening we visited the Zest restaurant where the host showed us to our table and we were served by one of the waitresses (HOW A RESTAURANT SHOULD BE RUN!). The service was fantastic and the portions VERY generous. All in all a great night away, thank you.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HarryLanaway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter B, General Manager at Meon Valley Marriott Hotel & Country Club, responded to this review, 13 January 2014
The team were delighted with your review - thank you. I am sorry the sauna was out of action. All back in working order now I am pleased to say. Many thanks.
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sussex
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 2 November 2013

We stayed at Meon Valley for 2 nights after a day at Peppa Pig World. The staff are friendly, accommodation very clean and the breakfast is superb. Our children had a fabulous time in the swimming pool each morning and evening and were amused by the staff in their Halloween costumes! Only minor issues is the Zest restaurant is a little pricey for not great food and the spa is a bit tired. Children did not want to leave. We will return.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jenoirs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter B, General Manager at Meon Valley Marriott Hotel & Country Club, responded to this review, 13 January 2014
I appreciate your honest comments on the food and spa. I have spoken to our chef and past over your comments. Thank you for your review.
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West Midlands
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 November 2013

We stayed at this hotel as part of our 5 day beak with Parry's Tours,Cheslyn Hay and true to form, with Parry's, it did not dissapoint. Everywhere in the hotel was extremely clean, both in the rooms and the public areas. The food was excellent and was served by professional staff, who even dressed up for Halloween (I assume this was for the benfit of the children, but us adults appreciated the effort that had gone into it!). i would not hesitate in recommending this hotel to anyone, golfer or not, who is going to this part of our country.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank susieq2WestMidlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter B, General Manager at Meon Valley Marriott Hotel & Country Club, responded to this review, 13 January 2014
Thank you for your review. The team do enjoy to engage with all guests had great fun with Halloween. I have shown your comments to the team who were delighted. Many thanks.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 October 2013 via mobile

I came to the Meon Valley Marriott for a friend's wedding along with my partner and several other couples. On driving up to the hotel I thought the grounds were stunning, although being a Golf and Leisure and being a weekend, there were lots of golfers milling around the place. Inside the building was immaculate, as you would expect from this class of hotel. The journey from reception to our room was a little bit of a trek, but well worth it on inspection of our room! It was beautiful, classically decorated and furnished, and immaculate in terms of cleanliness.
At bedtime I was delighted at the comfort provided by the mattress (I am fussy about hotel mattresses, but this one was quite exceptional!) and amazed by the duvet, which is not normally something I would notice. This one however was so light and yet so warm, it was akin to being cocooned in an ambient cloud!
The Buffet breakfast offered was also of the highest quality and had the greatest selection of options on offer I have seen for a long time.
I hope another one of my friends gets married here, just so I can come and stay again!

Stayed October 2013, travelled with friends
Helpful?
Thank Rachel P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter B, General Manager at Meon Valley Marriott Hotel & Country Club, responded to this review, 27 November 2013
Thank you for taking the time to compile this review. We look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Meon Valley Marriott Hotel & Country Club

Property: Meon Valley Marriott Hotel & Country Club
Address: Sandy Lane | Near Southampton, Shedfield, Southampton SO32 2HQ, England
Region: United Kingdom > England > Hampshire > Southampton > Shedfield
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Shedfield
Price Range (Based on Average Rates): £
Hotel Class:4 star — Meon Valley Marriott Hotel & Country Club 4*
Number of rooms: 113
Official Description (provided by the hotel):
Escape to the secluded Meon Valley Marriott Hotel & Country Club, unparalleled luxury accommodations nestled on 225 acres of stunning Southampton rolling countryside. Experience true tranquility at The Retreat our hotel's deluxe spa or enjoy a day on our 18-hole championship golf course. ... more   less 
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Also Known As:
Marriott Southampton
Southampton Marriott
Meon Valley Marriott Hotel & Country Club Shedfield, Hampshire, UK

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