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“Christmas Family Meal”

The Park Gate Inn Restaurant
Cuisines: Pub
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Restaurant details
Dining options: Breakfast, After-hours, Reservations
Description: The Park Gate Inn in Hollingbourne is a country pub & restaurant oozing rural charm and rustic character. Our picturesque surroundings provide the perfect backdrop for savouring the hearty, seasonal pub-food on our menu, and the carefully nurtured cask ales and fine wines gracing our bar.
Reviewed 6 December 2017

Booked the restaurant for our Christmas Family Meal but was so dissappointed that we could not have the Christmas menu as we had not pre ordered ! We waited over an hour for our meal ! They only had 1 Chicken and Thyme pie when 4 people wanted it !
The only thing that came quickly was the bill ! Car park was in complete darkness !

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Thank Pamela1288
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager A, Manager at The Park Gate Inn Restaurant, responded to this reviewResponded 5 February 2018

Hi Pamela1288, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (686)
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90 - 94 of 686 reviews

Reviewed 2 December 2017

My latest visit here was with a friend for lunch, as always the food was good and the service excellent.

I have been here several times this year, its a lovely old building, always spotlessly clean but best in the winter when the log fires are alight - very cosy.

They have a varied menu - always something nice to choose. The service is great and the prices are good value. A lovely relaxing place to have a nice meal in good surroundings.

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Thank Joan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager A, Manager at The Park Gate Inn Restaurant, responded to this reviewResponded 5 February 2018

Hi Joanb08, thank you for taking the time to leave a review for us at The Park Gate Inn. We're happy we could meet your expectations!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 November 2017

we fancied an early dinner on a Saturday evening and remembered this Pub as we had been before. it is a beautiful old builidng set right next to Leeds Castle. it is very old and the charm and warmth get to you pretty much as soon as you walk in. We arrived around 4pm and Food was being served. i enjoyed some Dough sticks and dips followed by Hunters Chicked, both of which were excellent. all washed down with a wonderful Chilean Sauvignon Blanc that was extremely well priced. Service and overall ambience very good

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1  Thank Nick R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager A, Manager at The Park Gate Inn Restaurant, responded to this reviewResponded 1 December 2017

Nick R, thank you so much for the positive review!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 November 2017 via mobile

When we turned up we were informed our table hadn't been reserved, and was met with a rude manager. When we sat at our table we waited over an hour for starters, half the menu wasn't available. Starters were cold and to be honest awful. Mains finally turned up and were uneatable and all meals were wrong. Worst place I have ever eaten and wouldn't ever go back even if I was paid.
Absolute shambles. Manager working that night was the rudest pig I have ever come across !

Thank Sightseer732861
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager A, Manager at The Park Gate Inn Restaurant, responded to this reviewResponded 5 February 2018

Thank you for taking the time to review us however constructive criticism is appreciated not throwing food around. Threatening/abusive behaviour does not get discounts. We could kindly ask that you refrain from visiting the park gate inn in the future

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Reviewed 24 November 2017 via mobile

Seated right away for our 7:30 reservation. Drink & food order taken quickly (not busy) but waited quite a time for food to arrive. But given the comfortable atmosphere we didn’t mind the wait.
The food was great. Two of us had the steak & mushroom pie; big pie & delicious. I had the sea bass, very nice. My daughter had the ham hock. The ham was tasty but she didn’t like the orange flavoured sauce on it (I agreed that it seemed wrong, but aside from that it was tasty).
Overall, very nice experience & we’ll be back!

Thank Shelly B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager A, Manager at The Park Gate Inn Restaurant, responded to this reviewResponded 1 December 2017

Shelly B, thank you so much for the positive review!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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