The room we were allocated was satisfactory but very warm, however it was clean the tea and coffee facilities were very poor. We had booked to have breakfast but having seen it on our first morning we cancelled as the restaurant was messy and the breakfast was not as advertised. The main complaint was that the disabled lift was not working though out our two day stay so my husband had to wheel me round the outside of the building and through the fire doors which were very heavy and it was difficult to pull them open with one hand and push me with the other it was fortunate that the weather was fine otherwise we would have been wet thro. What staff was available were very pleasant but not aware of any difficulties we were having.
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- Also Known As:
- Ramada Hotel Maidstone
- Maidstone Ramada
- Ramada Maidstone
- Mercure Maidstone Great Danes Hotel Hollingbourne, Kent