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“Chamrousse” 4 of 5 bubbles
Review of Chamrousse Apartments

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Chamrousse Apartments
Liverpool
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Chamrousse”
4 of 5 bubbles Reviewed 19 April 2010

We have recently returned from a ski trip in Chamrousse (April10)
We stayed in the Chamrousse apartments in the 1700 area.
we really enjoyed our stay and would recommend these apartments, if you are thinking of booking these apartments try and ask for the aster block as these are 70m away from the Arselles chair lift. If you are English DO NOT EAT IN THE CLUB SANDWICH BAR as the owner is a rude frenchman who does not like English people. Try the Chez George resauraunt in the 1750 area, it is fantastic!! The skiing is really good for begginers in the 1700 area and the 1650 area gives intermediates some testing skiing. All in all a very good holiday and I would return there.

Helpful?
9 Thank 88JY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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29 reviews from our community

Traveller rating
    5
    8
    11
    2
    3
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16
4
Solo
0
Business
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
cheltenham
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 bubbles Reviewed 16 March 2010

Good stuff first:
1. The position of the apartments in relation to the lift and ski school is good.
Although a tiny resort, chamrousse 1700 has a large enough supermarket and La Bachat is reasonably priced for a ski resort. The other bars arent up to much.
The ski bus will take you to the other areas.
2. The pistes are well maintained but lift closing times seemed a little inconsistent.
3. With no lift pass fee this holiday was good value for money.
4. Quiet with no queues worthy of mention.

The not so good stuff mainly about Thomson:
1. As Thomson were trying to save money by putting travellers from several flights on the same coach the rep told us our wait would be an hour as our flight was early and others were late. In fact all flights were on time and we had to wait for 2+ hours on the coach before it set off. The truth would have been less frustrating.
2. The two reps in resort called Fred & Barney were out of their depth and disorganised. I gave my credit card details to one of them, he lost them and claimed he had not had them in the first place with his sidekick standing behind him. It was an inconsistent attempt at lying and I was embarrassed for them both. He offered to fetch the towells, I took him up on the offer (Thomson do not detail that there is a rental cost for them at Chamrousse - fault). He forgot so no towells. I had to go out late at night in the dark to do it myself.
3. The arrival was a farce. Thomson should not arrange early flights if Charousse if the destination if we cannot access the room until 5pm. We were told we would have a room between 2-4, it was 5pm so after a two hour wait on the coach we had another 4 hr wait in the cold resort. Fred & Barney said that the reception gave them the wrong list and did not listen to them when they tried to fix the problem. By their own admission they could not solve an issue.
4. Throughout the week I was bombarded with texts from "the team" giving a contact number if I needed them. I did at one point and having just seen them in a bar decided to call them. I got an answerphone with "Toby" as the contact who no longer works there. Not once did they answer the phone but were clearly visible in the bars. In fairness to them they would answer questions if I was lucky enough to see them on the slopes.
These two are not ready for a position of responsibility and are a poor representation for Thomson.
5. We were asked to thoroughly clean the apartment before departure to "how we found it"i.e. how the cleaners had left it, otherwise we would lose €40 from our deposits. Why then, if people are expected to clean it to that level, were we made to wait 4 hours for the apartment while the cleaners were there on arrival day? That was unacceptable.
6. Finally... the walkways and shop entrances in resort were badly iced up with no attempt to keep them clear. There was more likelyhood of injury on the paths especially down to the apartments than on the ski slopes. Constantly people were slipping and getting hurt, the report staff did little to alieviate this. It was treacherous.

I would recommend the resort but not Chamrousse Apartments 1700 or via Thomson/Crystal

  • Stayed March 2010, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
7 Thank jonny5678
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
blackpool
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 7 February 2010

had a lovely ski trip in this pretty area. chamrousse appartments were okay and central to everything. you had to check that eveything was in your appartment on arrival on a tick list they gave you and collect your bedding from reception which was a walk away, you also had to clean your appartment when you left. the ski area is quite big with beautiful views on the top of the mountain a good for families as its not to busy and a good ski school

Helpful?
2 Thank nikkidee72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Chamrousse Apartments

Property: Chamrousse Apartments
Address: Chamrousse 1700, Chamrousse, France
Region: France > Auvergne-Rhone-Alpes > Isere > Chamrousse
Hotel Style:
Ranked #4 of 6 Speciality Lodging in Chamrousse
Number of rooms: 5
Also Known As:
Chamrousse Apartments Hotel Chamrousse

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