I don't want to be too harsh, but this place was awful. The "reception" was like an inquisition: I was told off for not telling them we had a dog (even though they describe themselves as dog friendly) and a huge fuss was made because we had booked an upstairs room not a downstairs room (er, I wasn't given the choice with my online booking ...?)
Anyway, the impossible situation with the dog ~ who wasn't allowed anywhere near the dining room ~ was resolved when I picked her up and carried her to our room, so as not to touch any part of the floor (even though she was allowed to sit under our table while we ate).
I was then told off for booking a family room and it was strongly hinted that we wouldn't use the second bed. Um, why not? We'd paid for it. I was then told I'd booked for 2 adults and a child ~ oh, that would be for the imaginary child that I have, silly me. There's something definitely wrong with the online booking, so you might be best to phone instead of booking online.
Our room looked nice and clean at first glance, but:
- the mattresses were the cheapest thinnest ones you could buy, and didn't even fit the bedframe. Horribly uncomfortable
- the pillows are about an inch thick and offer no support at all
- there's a dog kennels next door, so we were kept up all night by barking howling dogs
- our room was above a generator, which made a horrendous noise all night too
- the TV was hopeless because it buzzed so loudly you couldn't hear your programme
- the room hadn't been cleaned since the last guests (or ever?) because there was dirty cutlery and an old nightgown in the chest of drawers
- there was still brick dust behind the TV from when the wires were put in
The food was OK, it was edible but overpriced for what it was. For the same price you could get a superb ham ploughmans at Emmett's in nearby Peasenhall, or instead go up the road to The Greyhound Inn.
The dining room hasn't been hoovered in months, so don't look at the carpets if you're eating there: our dog was chewing something on the floor, and when I looked closer, there were dozens of dead flies and woodlice on the carpet, plus what looked suspiciously like mouse droppings. There was a thick layer of dust on the skirting boards too.
I don't like leaving bad reviews, but this place was just awful, and I resent having given them £60. We only booked there because we needed to be refreshed for an event the next morning. As it was, we got zero sleep and would've been better off camping.
- Official Description (provided by the hotel):
- A small, comfortable hotel in midst rural Suffolk. Short distances to Ipswich or the coastal towns of Aldeburgh, Southwold or Walberswick. Our bar is stocked with local ales and our restaurant provides a wide selection of traditional dishes. ... more less
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- Also Known As:
- The 3 Tuns
- The Three Tuns Hotel Pettistree
- 3 Tuns Coaching Inn Pettistree, Suffolk