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“Special place”
Review of Hammet House

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Hammet House
Ranked #1 of 5 Llechryd B&B and Inns
Aachen, Germany
2 reviews
“Special place”
Reviewed 10 August 2014

This was our first visit and we will surely come again. A scenic surrounding, a very nice old country house with an interesting decor. Big comfortable rooms. Very friendly staff that did everything to make you feel welcome. Dinner and breakfast were excellent.

  • Stayed August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Carsten W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhilippaGale, Owner at Hammet House, responded to this review, 13 August 2014
Dear Carsten W,

Thank you for taking the time to review Hammet House on tripadvisor.
We were all so pleased to read that you had a special stay, & our team looked after you well.

We very much hope to welcome you back again in the future.

Best wishes,
Philippa, Owen & the team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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465 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (120)
Date | Rating
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  • English first
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English first
Pendine
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 10 August 2014 via mobile

Visited hammet house yesterday for a wedding and had an absolutely fantastic day, the place is incredible and loved the modern and old decor. The food was delicious the best wedding food I've ever had. The library bar was interesting as whilst sat in the corner on the table opposite the large mirror 4 drinks fell over one smashed on the floor we were told by a member of staff that it always happens in that corner only at weddings, very spooky. Overall a fab day highly recommend this place as a wedding venue, very different to the usual boring run of the mill venues.

Stayed August 2014, travelled with friends
Helpful?
Thank Sally L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhilippaGale, Owner at Hammet House, responded to this review, 13 August 2014
Hello Sally L,

Thank you for taking the time to review your visit to us at Hammet House.

We were so pleased to read that you had a wonderful time, & our chefs were particularly pleased to read that you thought it was the 'best wedding food ever'! :-)

It's true that there have been a few incidents of glasses falling off a table in the bar, which seems to occur at weddings - we haven't worked out yet if this is anything spooky or down to the fact that a weddings there tend to be lots of people drinking lots of drinks!

Very best wishes & many thanks,

Philippa, Owen & the tean
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 6 August 2014

This hotel doesn't quite know what it is. The soul has been stripped out and replaced by cheap and tasteless furniture. The bed in room 15, was quite simply the softest and most uncomfortable bed we've ever slept in. On a good note, supper was delicious and cooked to perfection. However, breakfast was obviously cooked by a different chef. The last thing I want to see , is under cooked sausage and a white film of fat on the bacon. There is no phone signal or wifi in the room. Clearly this wasn't just us, as a woman in her nightdress was wandering up and down the hall outside our room, looking for signal on her phone. This is not the luxury hotel it claims to be.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Bearconnie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhilippaGale, Owner at Hammet House, responded to this review, 9 August 2014
Dear Bearconnie

We normally start with thanking guests for reviewing us on tripadvisor. However, when guests behave in a manner that makes it impossible for us to assist them during their stay, refuse to explain what they are unhappy about, so we are unable to address any issues, but then rather come straight to tripadvisor to make their complaint it is very frustrating for our whole team & we would be pushed to offer thanks for such unreasonable behaviour.

During your stay with us, you mentioned after your 1st nights stay that you found the bed in your room (Room 15) too soft. Our receptionist Freya offered to move you to an alternative room of the same standard, which you refused. (Room 15 has a 'firm' pocket sprung mattress with microfibre topper). You then informed us that you wished to shorten your stay from 5 nights to 2 nights.

Our receptionist enquired whether anything was the matter, or if we could do anything to assist - upon which you informed us that you would rather not say, but would leave a note when you left. We did not charge you a cancellation fee even though you were cancelling 2 nights stay outside of our no fee cancellation policy.

Upon departing the next morning, another member of our team mentioned to you that her colleague had passed on to her that you were dissatisfied with something, & had mentioned you would leave a note. You then informed us that you weren't leaving a note, still did not wish to explain to us what the problem was, but would send us an email.

So we were fairly surprised to receive no further comment by email, but a very swift review here on tripadvisor.

We were also surprised to read your comments that you were dissatisfied with breakfast, as you had not mentioned this to any of our team. If you had (as with any issues that may arise) we would have done our utmost to make things to your exact liking.

There is generally no mobile telephone reception in the house - which we explain to guests on check in. There is complimentary wifi throughout the public rooms of the house, which one of our receptionists gave you a code to access on the first day of your stay.

We understand that our contemporary design scheme may not be to everyones taste, yet to describe our furniture as 'cheap & tasteless' I would like to suggest is rather misleading. For readers information, Hammet House is a Georgian property which has been refurbished in a contemporary style - we have used Farrow & Ball paints on the walls, Phillippe Starck for Kartell 'Ghost' chairs, sofas by artifort & lighting by innermost & designheure.

We are aware that the bold & unusual pieces chosen may not be for everybody, but to describe world-renowned designers & manufacturers such as those listed above as 'cheap' seems a little ignorant.

For readers of this review & response, if you can think of nothing worse than an old house that has thrown out the chintz & drapes & been revitalised with a modern design scheme, then we're more than happy to save you the trip & advise that Hammet House probably isn't for you.

If you think that a country house with modern interiors, friendly staff who try their very best to make every guest's stay special, with no pretension or overbearing formality sounds pretty cool, then please come & see for yourself!

To Bearconnie we send our regards & luck in finding accommodation more suited to their taste elsewhere.

Regards,

Philippa Gale.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 August 2014

What a lovely find, I can't praise it enough. The minute we walked up to reception we received a very warm welcome and that's how it continued throughout our 2 night stay (we originally booked 1 night but changed it to 2). We loved the quirkiness of the place, the 'cosy' room was plenty big enough and the food.....WOW! I can honestly say that the beef we had on the first night is the finest I've ever tasted! A wonderful mix of friendliness, decadence, eccentricity and food to die for! And a big thank you to Sian for her great cocktail making skills and for making us feel like friends by the time we left! Some good advice: keep an eye out for the dine and stay deal...you can't go wrong. We'll return as soon as we fancy another treat..which won't be long!

Room Tip: We loved our cosy room and didn't find it too small.
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  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nellyandjohnny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhilippaGale, Owner at Hammet House, responded to this review, 8 August 2014
Dear NellyandJohnny,

Thank you for taking the time to review your recent stay with us at Hammet House.

We were so pleased to read how much you enjoyed your stay, & we're over the moon with your description of Hammet House as 'A wonderful mix of friendliness, decadence, eccentricity and food to die for' - as this is what we aim for! :-)

It's great that you managed to take advantage of our popular 'Dine & Stay' deal - which will be returning for September 2014.

Very best wishes,

Philippa, Owen & the Hammet House team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Coventry, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
Reviewed 29 July 2014

Loved the mix of old meets new decor and interesting lighting. The food was outstanding and the hotel very clean and comfortable. The room light and airy with a large bathroom. The staff could not do enough to help - without being overbearing.

Room Tip: We had a fabulous room, so not sure about the other rooms
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  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Mary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhilippaGale, Owner at Hammet House, responded to this review, 8 August 2014
Dear Mary S,

Thank you for taking the time to review your stay with us at Hammet House.

Our team were thrilled to read that you enjoyed your stay, & were a fan of our 'old meets new' decor.

We very much hope to welcome you back to Hammet House again in the future.

Best wishes,

Philippa, Owen & the team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abu Dhabi
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 July 2014

Just returned from a very pleasant BOGOF (!) stay at this wonderful hotel...in fact, it was our second 'stay', a joint birthday treat! Lovely rooms, beautiful grounds, excellent value 'fine dining' all underpinned by a pleasant ambience and attentive staff. Gourmet dining without having to take out a second mortgage! Oh, and the sun shone! Highly recommended! Well done, guys! We'll be back to test the Hammett House log fires later in the year!

  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Alistair P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhilippaGale, Owner at Hammet House, responded to this review, 8 August 2014
Dear AlastairP,

Thank you for taking the time to review you recent stay with us at Hammet House.
We were so pleased to read that you enjoyed your Summer stay with us, enjoyed the food & our team looked after you well.

We look forward to welcoming you back in the Winter months - we'll have the log baskets full ready!

Best wishes,

Philippa, Owen & the team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 26 July 2014

We booked the hotel based on a good price deal and reviews we looked and were not disappointed! The privately owned hotel lived up to expectations, being neither pretentious or dull. The food was of excellent quality and value for both a full a la carte experience or a more relaxed, bar style selection. The wine list and selection of drinks was also good without being over priced. The youthful staff were polite, pleasant and charming throughout our two night stay. Having an interest in modern design we particularly enjoyed the interesting selection of "designer" furniture to complement the period surroundings. Altogether a relaxed and enjoyable relaxing break, strongly recommended.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robwoolridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhilippaGale, Owner at Hammet House, responded to this review, 8 August 2014
Dear Robwoolridge,

Thank you so much for taking the time to review your stay with us at Hammet House.

We were thrilled to read how much you enjoyed your stay, thank you for you kind comments. We pride ourselves on creating a stylish but relaxed atmosphere, with friendly, efficient, knowledgeable yet unpretentious service - so we were really pleased to read that you thought we got this right!

Many thanks & best wishes,

Philippa, Owen & the team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hammet House

Property: Hammet House
Address: Llechryd SA43 2QA, Wales
Region: United Kingdom > Wales > Ceredigion > Llechryd
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #1 of 5 B&Bs / Inns in Llechryd
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hammet House 4*
Number of rooms: 14
Official Description (provided by the hotel):
Hammet House is a luxury country house hotel in beautiful Pembrokeshire. In glorious landscaped grounds the hotel sits on the famous river Teifi right on the Pembrokeshire Ceredigion border. Built in 1795 by Sir Benjamin Hammet, the grade II listed Georgian house has been brought bang up to date with a clear focus on modern luxuries, great service & ultimate relaxation.A luxury bolthole set in secluded grounds, Hammet House is a hidden escape that nestles discreetly amongst Pembrokeshire’s glorious coastline and countryside, and Ceredigion’s spectacular beaches and heritage. Bedrooms are packed with contemporary style & luxuries, with Egyptian cotton on the beds, flat screens on the walls & indulgent Ren products in the bathrooms.In the bar & dining room you’ll find cool contemporary spaces to unwind, relax, eat & drink in, all brought to you with our easy-going yet impeccable service. ... more   less 
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Also Known As:
Hammet House Llechryd, Wales

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