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“Cold and damp”

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Overglen Court Bed & Breakfast
Ranked #4 of 5 Liss B&B and Inns
London
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Cold and damp”
Reviewed 17 March 2014

Cold, damp annex comprising of a small double room and a bathroom is effectively an extension of the currently under construction garage with no more than a portable electric heater to keep warm. This was switched off and unplugged by the landlady while we were out for dinner. We returned to a freezing cold room, which left us very unimpressed.

The shower is turned on/off with a manual joystick design that also regulates the temperature. Even the slightest movement radically changes the temperature from hot to cold. The pressure is minimal and also very frustrating. The room had clean carpet but stained filthy walls and skirting boards.

We enjoyed the continental breakfast including fruits, croissants & nice herbal tea&coffee (kindly served in our room). The trouble is that no accompaniments can possibly replace the basic guest needs i.e. a good functional shower, warmth and comfort.

There is a table & chairs in front of the annex to enjoy delightful views of a well-kept garden.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mak0738
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jo K, Owner at Overglen Court Bed & Breakfast, responded to this review, 31 March 2014
Please let it be known that the problems encountered by this reviewer have now been resolved as part of the refurbishment scheme that has taken place to coincide with the new construction adjacent to it
The bad weather and roofing work had caused the damp patch by the door which leads out to the garden and the cracking below the ceiling.The little slug was slung out on his ear back to the flower beds without charge!
The walls and skirting boards had become badly scuffed but were not "filthy"
The radiator is a back up as there is a very sturdy built in storage heater in the room but as it was the warmest day of the year thus far (20 degrees) it had not been switched on. However the radiator was on and remained on all evening and all night.
I am happy to report that the room is as good as new and would urge viewers to refer to my own photos and read some of my other reviews on other sites that don't only contain this one
Thank you Trip Advisor for allowing me to respond.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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  • Value
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Additional Information about Overglen Court Bed & Breakfast

Property: Overglen Court Bed & Breakfast
Address: Overglen Court, Hill Brow, Liss GU33 7PB, England
Region: United Kingdom > England > Hampshire > Liss
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #4 of 5 B&Bs / Inns in Liss
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Overglen Court Bed & Breakfast 3.5*
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Also Known As:
Overglen Court Bed & Breakfast Liss, Hampshire

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