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““Excellent stay with family in Goa"”

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Royal Orchid Beach Resort & Spa, Goa
Ranked #3 of 3 Hotels in Utorda
Reviewed 22 April 2014

We stayed at Royal Orchid, Goa from Feb 12th April to -16th April 2014 with my 10year son and my friends family with his 2 daughters it was a very relaxing and excellent stay. We had booked 3 Rooms which were bright and in good size. Bed is very comfortable. Staff really attentive, welcoming and friendly. Both restaurants are pretty good.The breakfast buffet was a decent spread. The pool was good and for our bad luck some guests dirtied the pool 1day but the pool care taker took immediate action and cleaned instantly. Beach is a 2 minute walk and its very clean and cozy, not many locals come there and so its pristine and clean.I would thoroughly recommend Royal Orchid Goa to families with small kids.

  • Stayed: April 2014, travelled with family
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Thank jayasheel2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PiyushTyagi, General Manager at Royal Orchid Beach Resort & Spa, Goa, responded to this reviewResponded 28 April 2014

Dear Guest,

Thanks for sharing Fantastic Feedback with regards to your recent stay. It is nice to know that you all had a great time with us.

Its nice and motivating to read such feedback from Discerning travelers and gives us an opportunity to raise the Bar.

Looking forward to welcoming you back .

Best Regards,

Piyush Tyagi
General Manager

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456 - 462 of 832 reviews

Reviewed 20 April 2014

Hotel is excellent - staff, food, swimming pool and just few steps to Utorda beach. But if you want to visit all places of Goa, you are stuck in place with only hotel cabs (high priced).

Duty manager was very greedy for money. For extended my stay for half day with half day fee, he was demanding according to his wish. Adamant and amount and later lied that there are no rooms available. Very unprofessional - Mr. Rakesh.

Room Tip: If you want to see tourist attractions, be closer to where you can get transport (auto, taxi, buses...
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  • Stayed: April 2014, travelled with family
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Thank nadranaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PiyushTyagi, General Manager at Royal Orchid Beach Resort & Spa, Goa, responded to this reviewResponded 28 April 2014

Dear Guest,

Thank you for sharing a detailed feedback about your recent stay with us.

Its nice to know that our Associates took good care of you during your recent stay and thanks for sharing positive feedback on quality of food.

Its also nice to know that you liked our Swimming Pool which is also one of our USP.

I shall be discussing with the Duty Manager in regards to your conversation as highlighted in your feedback and shall ensure such incidents don't repeat.

Look forward to connecting with you in your next visit .

Best Regards,

Piyush Tyagi,
General Manager.

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Reviewed 19 April 2014

Been there with my wife on a vacation to Goa, this was the first time we stayed in this Resort and returned with so many good memories.... first of all the Resort is attached to a very clean picturesque beach also less crowded where you can enjoy the Sunset you can also take a ride of the Jet skies which is available at a shack on the beach...
Secondly the staff at this resort were very helpful and well-behaved, the food tastes great, the location as well as the food they serve in their "Boat Quay Grill" restaurant is awesome you can enjoy your meal either on the table set up in sand or on wooden platform under the wide open sky in a candle light....the housekeeping took good care of the rooms, everything was replenished without failure, their buffet at "Cosmos" has a very wide variety and will definitely satisfy the palate, the Room Service was quick the spa services were very relaxing and rejuvenating. There wasn't even a single moment which we would have disliked...Thanks to all for making the trip so memorable for us.....

Room Tip: We stayed in a club room which was good, but the Suite Rooms were even better with private pool, a g...
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  • Stayed: April 2014, travelled as a couple
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Thank riteshmishra20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PiyushTyagi, General Manager at Royal Orchid Beach Resort & Spa, Goa, responded to this reviewResponded 28 April 2014

Dear Guest,

At the outset, let me first thank you for sharing your feedback . It's nice to know that you all had some wonderful time at our Resort.

Thank you for Appreciating our fellow Associates who took good care of you all during your recent stay.

I have also shared your positive comments on the quality of food at our Seaside Restaurant with our Head Chef.

I would also like to thank you for sharing positive comments on our House Keeping services and the Buffet Spread at our All Day Dining Restaurant.

Looking forward to welcoming you back.

Best Regards,

Piyush Tyagi
General Manager.

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Reviewed 8 April 2014

Good Resort to visit. A very natural feeling with a small pool/garden attached to the room. Big garden and swimming pool outside (including kids pool) + children play area. Well managed resort with good staff service.

Great Location !!! Next to a very clean, beautiful and less crowded Utorda beach with white sand. Breakfast was good, however, limited options for lunch & dinner … they could include more options for vegetarians. Overall a very pleasant, relaxed and comfortable stay.

Room Tip: Rooms at ground level has better view and looks very natural.
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  • Stayed: March 2014, travelled with family
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Thank SharadSinghi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PiyushTyagi, General Manager at Royal Orchid Beach Resort & Spa, Goa, responded to this reviewResponded 12 April 2014

Dear Guest,

Thank you for sharing a Fantastic Feedback with regards to your stay with us. Its a pleasure that you had a great time and we shall look forward to welcoming you back.

Have noted your thoughts with regards to the Vegetarian Options during the Breakfast time and shall certainly look into the same.

Best Regards,

Piyush Tyagi

General Manager

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Reviewed 8 April 2014

We stayed at this hotel during 28th march to 1st april. We got a good deal on package and the hotel is close to beach, hence we decided to stay at this hotel.

The good:
1) staff is very friendly and courteous.
2) food is great (we had breakfast, lunch and dinner)
3) pool is well maintained
4) it is located on the beach. Hence, one can walk to beach and come back to room.

The bad:
1) room was not properly maintained. I can see wood rotting at base.
2) the curtains were dirty.
3) TV reception is bad. So if you are planing to watch something on tv, forget about it. It was bad even in their lobby.
4) room service had a delay or 20+ mins. On 2/4 occasions, I had to call them back to remind them. And they will like "Oh, nobody came? I will send someone quickly"
5) house keeping was pathetic. They provide 3 water bottles as complimentry and guess what, on every day of our stay, they "forgot" to put it. We had to call room service for that again and again.
6) 2/4 times, they left the tissues lying on floor and didn't collect it. Trash bin was not getting emptied. Shower accessories were not getting refilled (like complimentary shampoo, conditioner, shower gel, head cap, rug mat for bathroom etc). In all Pathetic. Worse than ay 3 star hotel
7) our complimentary things, were not provided to us. So on day 2, we went to reception and get the list of things which were complimentary to us as part of package, but not provided such as wine, fruit platter, bath robes, night turndown by chocolates etc. I found that they were provided to another room number and not to us. By their mistake, they put my name against a different room number and all services were given to them. What horrible service.

In other words, if you are planing to enjoy beach, then go for it. If you think hotel lives upto its mark, then forget about it.

Cab service:
cab service is good but expensive. I found their rates on higher side. Another alternative is to get a bike/scooter and ride in goa. You will get it right outside hotel. Activa/aviator was 300 Rs for 8 hrs. You can also get car + driver as rental or just car as rental. There is a house in the same road of the hotel, just 3~4 mins of walking from hotel, they provide bike for 250 rs for 8 hours and car/cab service. So I would suggest to go for that instead of hotel's cab. I wanted to use the outside provided service rather than hotel, but couldn't. So I would strongly recommended to check it out.

Now, about Goa.
It is hot during last week of March to April. So if you plan to visit places, do it in mornings and late afternoons to evenings. Be back in hotel around noon till 4. That way, you will not witness scorching heat. Morning and evenings are cooler and you can enjoy beach + fort and market at that time.

Room Tip: rooms on pool facing are noiser as people are in pool most of time :) rooms on beach facing are the...
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  • Stayed: March 2014, travelled as a couple
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1  Thank pandyamilan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PiyushTyagi, General Manager at Royal Orchid Beach Resort & Spa, Goa, responded to this reviewResponded 12 April 2014

Dear Guest,

I would like to thank you for sharing a very detailed feedback with regards to your recent stay.

Firstly, thank you for Appreciating the Staff, Food , Swimming Pool and Proximity to the Beach.

Secondly, i would like to apologize for not meeting your expectations with regards to clarity of TV channels, Maintenance of Room, Quality of Room Service and Housekeeping.

Have noted your points and have discussed the same with the concerned Associates at the Resort. I shall be personally looking into the same and shall ensure such things don't repeat.

Do stay in touch and would look forward to welcoming you again.

Best Regards,

Piyush Tyagi

General Manager.

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Reviewed 6 April 2014

The check in process wasn't smooth so our stay didn't begin on a good note. However the room was spacious and comfortable but it looked tired. The resort was nice and cozy and the staff would do anything to help you. We took a bottle of water from the minibar which was priced at Rs 10 on the list and were charged Rs 100 when we checked out. The staff at the check in desk were quite uncourteous and didn't care about the guests. Th beach was nice and clean. The food and drinks served at bar and restaurant was excellent. I would recommend this hotel in spite of the rude check in staff.

Stayed: December 2013, travelled with friends
Thank drdemon17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PiyushTyagi, General Manager at Royal Orchid Beach Resort & Spa, Goa, responded to this reviewResponded 12 April 2014

Dear Guest,

It is quite Unfortunate to know that we did not meet your expectations during the Check-in process in the month of December.

I have noted all the concerns as shared by you and trust we have come a long way now and request you to give us another chance .

I would also like to thank you for Appreciating the food and drinks as served in the Resort and also the Associates working here.

Would look forward to welcoming you again.

Best Regards,

Piyush Tyagi

General Manager.

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Reviewed 2 April 2014

the overall experience has been good at Royal Orchid and would love to visit again....

The food is very good although a bit expensive...but all the spreads...from breakfast to dinner were quite lavish....

Had spent entire day at the beach and in the pool....had a superb time...

The room was nice but without a balcony, and would have appreciated a room with balcony as i did in some of my previous stays here.....

the proximity to the beach and the famous beach shack "ZEEBOP", one of my favorites in Goa makes Royal Orchid my most preferred resort....

Will surely visit again....

  • Stayed: March 2014, travelled as a couple
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Thank Sushant_on_d_GO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PiyushTyagi, General Manager at Royal Orchid Beach Resort & Spa, Goa, responded to this reviewResponded 12 April 2014

Dear Guest,

Its a pleasure to know that you had a good time during your recent stay with us.

Thank you for Appreciating the food quality and the Buffet Spread. Shall have the same shared with the Culinary team here.

We shall be more than happy to offer you a room with a Balcony in your next visit .

Do stay in touch and drop me an E-mail when you intend to visit us again. My E-mail id is gm.galaxy@royalorchidhotels.com.

Best Regards,

Piyush Tyagi

General Manager

Report response as inappropriate
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Additional Information about Royal Orchid Beach Resort & Spa, Goa

Address: Uttorda Beach | Salcette, Utorda 403713, India
Phone Number:
Region: India > Goa > South Goa District > Utorda
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Utorda
Price Range: £75 - £272 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Royal Orchid Beach Resort & Spa, Goa 5*
Number of rooms: 73
Official Description (provided by the hotel):
5 Star Royal Orchid Beach Resort & Spa...... Serene Seashore/Coastline.....Luxurious well maintained lawns......Petit cute gardens.....Water bodies with live Koi fish,lilios,lotus,orchids & anthuriums.....Tempting clear blue pool.....Remember we are on the beach,not at the beach..... ... more   less 
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Also Known As:
Royal Orchid Beach Resort & Spa, Goa Hotel Utorda
Royal Orchid Beach Resort And Spa, Goa
Royal Orchid Beach Resort & Spa, Goa Utorda

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