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“A resort where people can pay money and get to do whatever they want !!! Eg swim wth salwar kameez”

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Kenilworth Resort & Spa
Ranked #2 of 3 Hotels in Utorda
Certificate of Excellence
2 reviews
“A resort where people can pay money and get to do whatever they want !!! Eg swim wth salwar kameez”
2 of 5 bubbles Reviewed 6 July 2014

Totally disgusted by the hotel management !!! They allow groups to enter swimming pool in shalwar kamwez , just bec they have paid money to hold a party, and as of other guests in the hotel they are unable to use the common premises !!! The hotel gives common areas and amenities for group bookings thus inconveniencing they other guests. Staying in the resort !! This goes to say the quality and ethics of this hotel , honestly if I had known that the hotel had large groups I would have stayed in another resort , totally spoiled my holiday and money

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gunjan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenilworthHotels, Resort Manager at Kenilworth Resort & Spa, responded to this review, 14 July 2014
Dear Guest,

We thank you for staying at Kenilworth Resort & Spa, Goa and sharing your valuable feedback on Trip Advisor.

It is our endeavour to provide our guests with the highest quality of product and services. I have observed with regret that you were not happy with services, particularly the room. Pursuant to your feedback, I have had a detailed meeting with our team, who also joins me in this apology and assure you of a visible change in your next visit to our resort.

Your feedback has given us valuable insights which will help us implement processes to ensure that we deliver a true "Kenilworth Experience".

We value your feedback in our continual endeavour to offer you better experience with every passing year.

Best Regards,
Vishal Khosla
Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,181 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (333)
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English first
New Delhi, India
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 1 July 2014

Visited the resort for the first time last week for 6 days and absolutely LOVED IT!! We booked a resort in South Goa for the first time in order to escape the hustle of North Goa-Calangute,Candolim etc, Anjuna etc and we made the perfect choice!!There were some teething problems in the beginning with the room and service however once we spoke to the duty manager there, we were made more than comfortable.. Aditya and Sandeep were extremely hospitable and made sure everything was perfect!!
From then on our trip was just fabulous.. We were given an amazing room.. and they even made up for their mistake with a freshly baked cake and flowers especially for us. One night before our checkout.. a special sit out dinner was organized for us outisde in their lawn and we were served an amazing buffet with some yummy deserts. Under the stars complete with candle-light!
The beach is at the resort and is extremely clean and quiet. Perfect for a getaway with family/friends/lover... the pool bar serves good cocktails... and I loved their SANGRIAS! (yummers) The pool is fantastic.. huge,clean and caters to everyone.. beginners and experienced swimmers.. Their spa (Sohum Spa) was really good too. Great staff and good service. The highlight of the trip were the staff at their all day restaurant Portofino where we had all our meals. They were one the most hospitable and helpful staff I have come across anywhere in the service industry. Thanks to everyone- Srinath, Manoj, Pooja, Austin, Praveen, Claud etc (I may have missed many more names)
Overall, it was great value for money and a perfect getaway. :-)

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Saher406
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenilworthHotels, Resort Manager at Kenilworth Resort & Spa, responded to this review, 2 July 2014
Dear Guest,

Thank you for taking the time to post a review following your stay in Kenilworth Resort and Spa Goa.

We are very happy to know that you had a wonderful stay and your kind comments are greatly appreciated. It was with equal pleasure that your review was shared with our entire team and they are glad to receive your appreciation for the service, pool, spa and accommodation of our resort. Thank you for the kind words you said about our Portofino restaurant.

We thank you once more for commending us and we do look forward to enchant you on your next sojourn.

Do like us on Facebook for updates on our offers at Kenilworth Resort & Spa Goa.

Best Regards,
Vishal Khosla
Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 1 July 2014

Firstly I love Uttorda beach in Goa. Only because it's not as crowded as the rest. It's just beautfiul. Kenilworth is a beautiful property! Well maintained and an absolute delight to stay at. My husband and I stayed for only 1 night and wished we could stay longer. Comfortable sleep, wonderful breakfast with a beautiful view of the lawn and excellent service by the hotel staff. Will definitely stay there on our next trip to Goa.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank OrangeT14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenilworthHotels, Resort Manager at Kenilworth Resort & Spa, responded to this review, 2 July 2014
Dear Guest,

Thank you for posting your wonderful comments on Tripadvisor.

We are delighted to know that you had a wonderful stay and were impressed by the location, service and facilities of our resort. It is our constant endeavour to ensure that we provide all our guests the highest comforts and service standards and your positive comments reflect our commitment in a perfect manner. We look forward to welcoming you soon!

Do visit us on Facebook to stay updated on our event calendar, special exclusive offers and more.

Best Regards,
Vishal Khosla
Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 27 June 2014 via mobile

The overall experience of goa was amazing n stay in kneilworth made it worth. This hotel is located in south goa. Very big property. Very courteous staff. Thy evn upgraded our room frm deluxe to super deluxe. Beautiful swimming pool along wid jacuzzi n clean beach. The variety in dinner buffet was gud. I can only say it was worth spending .......try it guys :-)

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Meenu B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenilworthHotels, Resort Manager at Kenilworth Resort & Spa, responded to this review, 28 June 2014
Dear Guest,

Thank you for sparing time to write a review and posting it on TripAdvisor.

We are happy that you had an amazing experience and found everything up to the mark. It is nice to know that you liked the location of our resort. We are delighted to note that you were impressed by the service, accommodation and swimming pool of our Kenilworth Goa. Our Chef is happy to have offered you with a memorable culinary experience.

We thank you for your recommendation and hope to welcome you soon.

Best Regards,
Vishal Khosla
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 23 June 2014

We'll I'm writing this review on behalf of my parents mr & mrs vaswani . They are not soo net savvy but they insist I convey this message to Kenilworth resort goa. To start with the service was brilliant, the food spread & food quality was exceptional . The pool was the highlight of their stay . They want to mention a special thanks to mrs Gousebi : the guest relation manager . Ms poojap at restuarant . Chef prakash & nityanand who dished put the most amazing food . They really enjoyed the stay & rate it as one of their best experiences in goa . Cheers Kenilworth . Keep Up the good work .

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sudarshan V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenilworthHotels, Resort Manager at Kenilworth Resort & Spa, responded to this review, 25 June 2014
Dear Guest,

Thank you for sharing this review on behalf of your parents and we are glad that we got a chance to host them.

We have always been completely focused towards our guest’s complete satisfaction. It is good for us to hear that our efforts to add value to your parents stay were successful. We are glad that they enjoyed the services and facilities offered at our resort and relished the food served throughout their stay. We appreciate the special mention of our associates for their good work.

Our associates put in their best efforts to make the guests feel pleased and always keep them well attended. It was a pleasure for us to make your parents have a memorable stay in Goa.

We thank you once again for you warm words and look forward to your next visit soon.

Best Regards,
Vishal Khosla
Resort Manager
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Hyderabad, India
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 21 June 2014

I am quite late in writing this review, but I thought of sharing my views. We visited this place in Oct first week 2012 and we still have those memories with us. Nice/clean/cozy room (room with upgraded bathrooms), unexpectedly very delicious vegetarian food (breakfast/lunch/dinner). extremely beautiful and large pool. Very good staff (reception as well as portofino). Breathtaking view of landscape garden.

In true sense it was a value for money resort, we really had very very good time, though it was raining most of the time still we loved this place. Considering the rainy season still beach was clean.
I am not sure of the current status/condition of this resort & I hope they have maintained it same way till date, my views are based on my visit in October 2012.
Happy Vacations

Room Tip: should take rooms with upgraded bathroom, we did not got any sea facing room but still it was very n...
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  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Abhishek05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenilworthHotels, Resort Manager at Kenilworth Resort & Spa, responded to this review, 23 June 2014
Dear Guest,

Thank you for sharing your review with us.

We are happy that fine memories of our resort inspired you to write a review even after a long period of time. We are glad that the accommodation, pool and location of our resort were at par with your expectations. The chef is glad to have pleased your palate and its nice to know that you were impressed with the pricing policy of our resort. It gives us pleasure to inform you that we at Kenilworth Goa strive to offer the best experience to our guests and have maintained this till date.

We look forward to hosting your future visits in Goa.

Best Regards,
Vishal Khosla
Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 17 June 2014

Best in class resort which we ever went to. Wonderful property which is spread across pretty big area. Has a nice view of the Arabian Ocean. Also they have a nice and big swimming pool. They have a nice spa also and also a good bar.

The food served was too good, whether it is breakfast, lunch or dinner.

We really enjoyed peace and tranquillity of the place. The staff were also good.

Room was nicely appointed and the entire property is kept clean. Had a small balcony which had a very nice view of the lawn and the pool.

We faced only one problem.. checking in which was very late. Since we travelled some distance to reach there we were tired.

Room Tip: room # 204 is very good..
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aneesh P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenilworthHotels, Resort Manager at Kenilworth Resort & Spa, responded to this review, 20 June 2014
Dear Guest,

We are delighted that you shared your lovely comments with us.

The team at Kenilworth Goa is elated to receive your appreciation for the various facets of our hotel. We are happy that you found the pool, location and accommodation up to the mark. Your kind remark for the food served has been shared with the Chef who is inspired to please your palate in the future as well. We regret the inconvenience caused to you and would take necessary actions to rectify the problem.

We would love to host your future visits in Goa and hope to welcome you soon.

Best Regards,
Vishal Khosla
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kenilworth Resort & Spa

Property: Kenilworth Resort & Spa
Address: | PO Marjorda, Utorda 403713, India
Region: India > Goa > Utorda
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #2 of 3 Hotels in Utorda
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Kenilworth Resort & Spa 5*
Number of rooms: 104
Official Description (provided by the hotel):
The Kenilworth Beach Resort & Spa is the perfect place for a tranquil retreat surrounded by the pristine beaches and exotic tropical beauty that Goa - the land of sun, sea and sand - is known for. The rooms of this 5-star property are beautifully designed to reflect the by-gone Portuguese era. Tradition seamlessly blends in with all the comforts of modern day luxury to make for a highly relaxing and comfortable stay. Step out on to a private balcony over-looking the Arabian Sea and the beautifully landscaped swimming pool. With impeccable service standards, water sport activities and luxurious spa treatments, The Kenilworth Beach Resort & Spa is a delight for business and leisure travelers alike. ... more   less 
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Also Known As:
Kenilworth Resort & Spa, Goa Hotel Utorda
Kenilworth Resort And Spa, Goa
Kenilworth Beach Hotel
Kenilworth Beach Salcette
Kenilworth Beach Resort Goa
Kenilworth Resort & Spa Goa/Utorda

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