I went to this restaurant tonight with a group of friends and I have to say that a big disappointment it was too! We mainly ordered steaks- which after the waitress took our order 3 times they came out completely wrong and the steaks were of poor quality. 2 of the steaks were sent back to the kitchen and returned still red (they were asked to be well done.)
We highlighted that the other steaks were very chewy but the waitress shrugged before walking off making no attempt to correct this. This combined with having to ask for the correct cutlery twice and for the right sides which were also wrong made our food cold.
We complained to the manager only for a poor attitude and response. A couple of our party went to toilet and as they returned they could hear the staff at the bar and our waitress talking about us in a derogatory way, and that was only the bits we heard!
When we finally had the bill we were charged for things we never had including a glass of wine and a pint of beer! This was begrudgingly taken off the bill with only one of the steaks! Not much of a good will gesture!
All in all it was an awful experience coupled with a unprofessional response by staff! The only positive is that the desserts were very yummy!More
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