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“Rude personnel”
Review of Samson

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Samson
Ranked #4 of 8 Hotels in Peterhof
St. Petersburg, Russia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Rude personnel”
Reviewed 4 November 2012

The hotel is very conveniently located right opposite of the main entrance of the upper Park by Peterhof palace. The rooms are clean and well equipped (including massage shower cabins, smth pretty fancy for a Russian hotel). The only thing that's a total killjoy is the personnel. Most of them seem to be local kids, nice but not too professional. But some, as Katja, the kitchen administrator, are plain rude and seem to be bothered by virtually anything. I know it takes a while to overcome the soviet client-is-always-wrong style, but c'mon, some things are a bit over the top here. maybe if you come here as an individual/couple it will be ok, but if you want to organize a business meeting like we did, I'd rather advise you against this place to avoid the trouble of dealing with the people who are not ready to communicate with their customers.

  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Katia_spb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room Tips
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Russian first
  • Any
English first
Otta, Oppland, Norway
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 October 2012

This hotel has quite a nice location - just opposite Peterhof park and gardens. This is a good place for finding any kind of transport in order to travel to the city centre or other places of St. Petersburg area.
The rooms are nicely decorated, spasious, clean, but it is possible to see that the building of the hotel is not of a good quality and it started to be worning out, though it still holds itself.
About food. If you want to have a nice meal, this is definietely not the right place to choose. And in the whole Peterhof, unfortunately, it is not so easy to find a good restaurant with delicious food. So if you have such a chance, then it is advised to drive closer to city centre. If you compare the breakfast at this hotel with the interantional standard, especially scandinavian one, then it will be very dissapointing for you, though maybe it is ok for average Russian quality.
This place does not have any spa, or other intertainment (like the hotel next door), but the prices are still high. Well, if you don't care about your money, this is an ok place in the heart of Peterhof. But it is sure many much better places in this area.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Brennvesle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Samson

Property: Samson
Address: Sankt-Peterburgskiy Ave., 44A, Peterhof, St. Petersburg 198510, Russia
Region: Russia > Northwestern District > St. Petersburg > Petrodvortsovy District > Peterhof
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 8 Hotels in Peterhof
Price Range (Based on Average Rates): £
Hotel Class:3 star — Samson 3*
Number of rooms: 59
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