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“A great place to stay”
Review of Swan Hotel

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Swan Hotel
Liverpool
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“A great place to stay”
Reviewed 14 December 2011

This newly refurbished hotel couldn't have been bettered.

Room Tip: Disabled facilities room with wet room is like your own little lodge house. Bottled water and plent...
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  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank charlieannHR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle N, General Manager at Swan Hotel, responded to this review, 22 May 2013
Thank you for your kind review, we are very happy you enjoyed your stay with us.
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349 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (51)
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English first
Northampton, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 10 December 2011

Arrived to find no car park as such and so had to park in a pay and display car park. Very disappointed as was not aware nor was I offered reimbursement of my parking ticket off the cost of my stay! Considered what I would do if I arrived and could not park in this busy market town car park!

Room was obviously refurbished and was very nice. Room at back of hotel and so was nice and quiet. Stay let down as room clearly old bed linen and towels that were grey and thin. Neither toiletries nor cups in bathroom. Family room for three but only two mugs.

Little extra's that make you feel 'welcome' that you have been 'treated' and make you want to return missing - such a pity.

  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jade B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle N, Manager at Swan Hotel, responded to this review, 11 May 2012
Thank you for your review, we have taken on board your comments and have taken the following actions:
We have spoken with the linen company regarding any rogue items of linen that should not be sent to us for our guests.
We unfortunately do not have a car park but there is a large pay and display to the rear of the hotel which is very reasonable, we do mention this on our web site page.
We now ensure that there are sufficient cups/ glasses in the family rooms and additional towels.
I do hope that your stay with us has not put you off staying with us again, please contact our reception and we will post you out a discount voucher and we hope to see you soon.
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York, United Kingdom
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 21 November 2011

Good value hotel, clean, modern and comfortable even if the room was a little small. The only issue was the incessant noise through the night, first from drunken revellers and later from some kind of electrical unit under the window, very loud and disturbing.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tom H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle N, General Manager at Swan Hotel, responded to this review, 23 November 2011
Thank you for your review, I am sorry to see you experienced noise during your stay with us. Should you decide to stay with us again please give us a call on 01525 380170 so we can ensure you do not have a noisy experience again. Thank you for your comments on the hotel they are much appreciated.
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Leighton Buzzard, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 November 2011

First a confession - I am a resident and a Town Councillor of Leighton Buzzard; however, having been in despair as to the future of the Swan for some time, I feel that tripadvisor readers should be aware that this hotel was closed for some time between the 2007 review, which I will confirm was absolutely true, and the middle of this year.

Wetherspoons have completely revamped the whole of the building, bringing it back to being the High Street feature that it should be whilst providing both good food and the reasonably-priced but good standard of hotel facility that it could never be before. Yes, the Swan IS a town-centre establishment and a pub-business, so it will always suffer the associated noise factor, particularly during its operating hours.

I have to commend Wetherspoons on their efforts to maintain such buildings as the Swan for our heritage - the Bell in Aylesbury is another such example, albeit without the benefit of accommodation.

Oh, and I have eaten at the Swan on a number of occasions in the 4 or so months since it reopened and have been happy with the food and the service every time.

  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Service
Helpful?
2 Thank Ray B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle N, General Manager at Swan Hotel, responded to this review, 22 May 2013
Thanks for such a great write up, the transformation is loved by everyone that visits and is the best looking building on the high street.
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Wolverhampton, United Kingdom
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 3 November 2011

We booked this hotel as we were having a weekend with some family and wanted the convenience of being in the town centre of leighton buzzard.
When we arrived we were given room 108 and must say it was excellent, very new furnishings and the most comfortable of beds.
Food was excellent value as we ate in the restaurant in the evening, we all had steaks which were all cooked to out various requirements. We also had breakfast the following morning which was also very good.
All in all very good value and an excellent nights sleep.
We have booked again for new year

Room Tip: choose 108
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  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bbater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle N, General Manager at Swan Hotel, responded to this review, 22 May 2013
Thanks for your lovely review and glad to see you are a returnee
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leicester, United Kingdom
Level Contributor
89 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 27 October 2011

We chose this hotel for an overnight stay to break up a long journey and because we had recently stayed in 2 other Wetherspoons hotels and had a great experience in both of them.
We were not disappointed - another lovely old building with nicely renovated rooms and comfortable beds.
We did not visit the bar or restaurant this time, other than for breakfast, so cannot comment on that, but the room and service was excellent and met our needs perfectly.
There was a minor problem with the sink in the first room we had, which resulted in us quickly being moved to another room with no fuss or hassle.
The town looked interesting but as we arrived after 7pm and had to be on the road again by 8am we did not have time to explore! We would have no hesitation in returning to the Swan in the future so we could have a proper look around!

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SHELLYJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle N, General Manager at Swan Hotel, responded to this review, 22 May 2013
Thank you for your review.
The town is great to explore if you get the chance to come back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Derbyshire
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 October 2011

Very noisy, booked for a weekend away with my wife and this hotel looked very nice. Like a fool I didnt think to check tripadvisor much to my regrets.!st room112 has an extract fan situated outside the window that you can hear in the room, along the corridor and in other rooms along this corridor. We approached the receptionist who could not have been any more helpful, and pleasant.The 2nd room was on the front elevation & had bad fitting windows as with all the rooms, with a terrible draught and also you could hear someone walking down the street in heels in the afternoon The.3rd room 207 overlooks the smokers courtyard which is noisy and the outside door bangs whenever used, (when anyone wants a smoke) this could do with a door closure fitting.There is no residents lounge, so getting a table is difficult due to outside bookings. The bar staff are ill mannered, as whilst we were eating breakfast @ 10.10am they started to drag tables around to set up for a reservation at 1215. It appears that this Hotel is not bothered If you have paid £59 p/n your'e not entitled to a seat downstairs. Unfortuanately there is only Wifi in the bar if you can get a seat. This hotel needs secondary Double Glazing and bar staff training. Other than this all hotel rooms are tastefully decorated well stocked, clean and extremelly comfortable. Drinks here are more expensive than other local pubs although the food prices are comparable.

Room Tip: Book another Hotel unless you are prepared to wear ear plugs and leave your laptop @ home.
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  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank clive_adams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle N, Manager at Swan Hotel, responded to this review, 11 May 2012
I am sorry to see you did not enjoy your stay, we have made great improvement to the extract system at the rear of the building and there is not so much noise now.
I would like to send you a discount voucher to hopefully restore your faith in us as a company. Please contact us on 01525 380170 should you wish to take me up on the offer.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Swan Hotel

Property: Swan Hotel
Address: 50 High Street, Leighton Buzzard LU7 1EA, England
Region: United Kingdom > England > Bedfordshire > Leighton Buzzard
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Leighton Buzzard
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Swan Hotel 3.5*
Number of rooms: 39
Official Description (provided by the hotel):
JD Wetherspoon have restored this georgian building back to its former glory.The hotel has 39 rooms with singles, twins, doubles, family rooms and 2 fully equipped disabled rooms with parking spaces, we are also able to provide family suites sleeping up to 6 people. 24 hour manned reception, complimentary tea, coffee and mineral water in all rooms.Cots available upon request.Discount for group bookings are available.We work in partnership with Mentmore Golf and Country Club to provide you with excellant stay and play rates.Bar and Restaurant open from 7am daily.Room service available from 7am to 9.45pm.Selection of soft drinks, crisps, Nuts and confectionary available at reception when bar is closed (chargeable).We do not have on site parking but there is a large pay and display car park to the rear of the property.We have 2 disabled equipped rooms with full wet room facilities and plenty of room to get around, these 2 rooms when booked come with a parking space right outside the door.For you real ale guru's you will be pleased to hear we are In the Good Beer Guide 2013 and Cask Marque accredited, we always have a great selection of ales available.We also have a lovely courtyard garden. ... more   less 
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