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“Friendly staff and great Rooms”
Review of Costa Real Suites

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Costa Real Suites
Ranked #1 of 1 Hotels in La Guaira
Zofingen, Switzerland
Level 6 Contributor
122 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Friendly staff and great Rooms”
Reviewed 1 September 2013

This Hotel is ideal for a short stay in caracas. Friendly staff and very large appartments. The food they serve is ok. Only a few minutes walk to playa escondida, very nice. Don't worry about the neighborhood.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pcsteiner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bbuske, Gerente at Costa Real Suites, responded to this review, 20 February 2015
Hello,

thank you very much for your rating of our hotel.
Your rating helps us to know where we need to improve and where we are doing well.

If you have any questions or need information, we are always at your service.


Sincerely,

Benjamín Buske
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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77 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Boston, Massachusetts
Level 5 Contributor
86 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 21 March 2013

This hotel was a welcome surprise. Cheap by Caracas standards, the manager was delightful, the rooms large and comfortable--including a hammock! The food at the restaurant was good and the swimming pool was very nice. Overall, a very good experience. only 30-40 minutes from the airport, and you don't have to get anywhere near Caracas. My only complaint is that they need new ping-pong paddles!

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Winstonthecat1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bbuske, Gerente at Costa Real Suites, responded to this review, 20 February 2015
Hello,

Thank you very much for your rating of our hotel. We are glad to hear, that your experience during your stay was such a good one and your comments help us to see where we do good and where we need to improve.

If you have any questions, please do not hesitate to contact us.

Sincerely,

Benjamín Buske
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vigo, Spain
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 9 January 2013

The place looks nice and thought it would be a good place to stay after reading the reviews.
I have stayed in many hotels in the La Guaira.
The rooms are nice but are getting a bit tired, the rug in the room did not look like it had been cleaned for a long time, we stayed for 4 nights and had to ask every day to get the room cleaned as it was not getting done.
When trying to get a drink in the bar area they did not have anything.

The staff are friendly but lack motivation from what i can see this is a place on the way down and if something is not done soon then i can see the place getting very poor indeed

  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Simrob176
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bbuske, Gerente at Costa Real Suites, responded to this review, 20 February 2015
Hello,

thank you for your rating of our hotel. Ratings such as yours are an important part in our goal to provide the best service possible to our guests and show us where we need to improve as well as where we are doing good.

We are sorry that we could not live up to your expectations and will be working on improving ourselves, where we can. Maybe there will be a second chance to demonstrate our service to you.

Sincerely,

Benjamín Buske
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Panama City, Panama
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 December 2012

My stay was for 5 days and I tell you this, it was simply amazing, It is like having your own apartment in la guaira, the staff was very friendly and attentive. Breakfast was included and also was very good, the room as I said is not like the ones I have seen in Caracas, you have both central ac or fans in the living room and bedroom, small kitchen, fridge and stove...
From now on I will stay in COSTA REAL SUITES next time I will visit Venezuela.
;

Room Tip: All rooms are the same
See more room tips
  • Stayed December 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AJ S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bbuske, Gerente at Costa Real Suites, responded to this review, 31 October 2014
Hello,

thank you very much for your kind words and for leaving your rating here at trip advisor.
We are happy that you enjoyed your stay with us and look forward to see you again,.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Europe
Level 3 Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 12 August 2012

Finally! A nice, clean, safe hotel with friendly & helpful staff in Venezuela! We had some very mixed experiences at other hotels & posadas during our 5 week trip, but this was definitely top on our list. Food, staff, faciltiies were all excellent.

We stayed here the night we arrived & the night just before we left, as we wanted to skip Caracas. The hotel is maybe 40 minutes (without traffic) from the airport and maybe upwards of 1.5 hours in traffic. However, the 160 - 200 bolivares you spend on the taxi ride is well worth this hotel stay. I felt safe & relaxed here outside the business of Caracas. I gave "value" a 4 because it is actually quite expensive to stay here. However, I would rather pay extra for a safe location & our choice was higher price, higher safety. It is a bit out of the way & not near much, but given the choice again, I would definitely choose Costa Real Suites.

When we arrived, we were greeted and offered a fresh juice, which was a great & welcome touch. The staff asked if we wanted dinner & we took them up on the offer (from what I could see, there are no stores or restaurants closely accessible via foot & we liked the relaxing atmosphere here). The chicken, fish & salad were great and they were honestly one of the best meals we had in all of the country. Prices are reasonable, too.

The staff helped us arrange a taxi to the airport, which was very much appreciated.
Note: we had to pay 200Bolivares from the international airport (the national was quoting us 250, but we knew this was too much). Return from the hotel to the airport is between 160 - 200 bolivares, depending on traffic. Both times we came here, the taxi driver had to ask for directions, but it seems because it is a little out of the way on a street that is more residential (though there are roosters in the area that may wake you up).

The room was actually 2 rooms: a bedroom and a "living room" area with a hammock, sofas, tv, sink, fridge, etc. The room & bathroom were clean & very spacious.

The pool area is nice & it was great to be able to catch the last few rays of sun & some relaxation before heading home. Keep an eye out for some lizards and parrots overhead as you are relaxing :)

Overall: facilities, staff, atmosphere, cleanliness are excellent!

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BR2100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bbuske, Gerente at Costa Real Suites, responded to this review, 20 February 2015
Hello,

thank you for your rating of our hotel and your excellent review. We are happy to hear that your experience with our hotel was such a good one.

If there is anything else we can do for you, please do not hesitate to contact us.

Sincerely,

Benjamín Buske
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rio de Janeiro, RJ
Level 6 Contributor
121 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 4 February 2012

Basic accomodation seemingly part of the Cacao Travel company - they booked us in.
Bit of a hike (20km) if, like us, you´re using it as just a stopover after a late international flight into Caracas & leaving before dawn on a domestc flight. Didn´t see it in daylight.
Location far from city life but not devoid of noise.
Common parts & pool OK, but would have chosen a location closer to the airport.

  • Stayed November 2011, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gazinho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bbuske, Gerente at Costa Real Suites, responded to this review, 20 February 2015
Hello,

thank you for rating our hotel.
Your rating helps us to see where we are doing well and where we do need to improve ourselves.

Sincerely,

Benjamín Buske
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Central Coast, NSW, Australia
Level 6 Contributor
521 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 572 helpful votes
Reviewed 19 December 2011

Let me start by saying how intimidating I found Caracas. We arrived about 8pm and had a private transfer in a vehicle with darkened windows and curtains drawn. We arrived at Costa Real, where our drivers assistant disembarked and arranged for the heavy gate to be opened, while we stayed locked on board with the driver. The gates opened and then we drove in, the gates closed, then we disembarked.

However once inside the gates, we found an amazing place. A lovely pool area, where the owner produced some swordfish steaks and soon we were eating by the pool late at night. Our rooms were clean and spacious, in what was once probably a very nice area.

I've posted some photos from the hotel to show you the surrounds. Despite being very close to the beach, we were discouraged from simply strolling down 'for our own safety'.

For us, Caracas was merely the entry point for some of the most amazing scenery in the world, Salto Angel, Canaima Ntaional Park, and the impressive stilt villages out on Lake Maracaibo where we witnessed the Catatumbo Lighthouse.

I would have rated the hotel even higher but I feel we were 'got at' with the exchange rate. Rooms and dining charged in Boli's, then converted to the official exchange rate, meaning we paid far more than the going street exchange rate.

Having said that, if I'm ever in Caracas again, I would definitely stay here.

Room Tip: Discuss charges and exchange rate in advance of your stay or eating to avoid any 'surprises'
See more room tips
  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 1800hammer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bbuske, Gerente at Costa Real Suites, responded to this review, 20 February 2015
Hello,

thank you for rating our hotel.
We are happy to hear that you enjoyed your stay in our hotel.
We also would like to thank you for your comments. Ratings such as yours are helping us to see where we need to improve as well as what we are doing well.


Sincerely,

Benjamín Buske
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Costa Real Suites

Property: Costa Real Suites
Address: Calle Jardin Botanico, Sector Caribe | Tanaguarena, La Guaira, Venezuela
Region: Venezuela > Capital Region > La Guaira
Amenities:
Bar / Lounge Beach Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in La Guaira
Price Range (Based on Average Rates): £
Hotel Class:3 star — Costa Real Suites 3*
Number of rooms: 15
Official Description (provided by the hotel):
We are a small hotel, located near the international airport of Caracas and the city of Caracas, capital of Venezuela. Our 15 rooms are all equipped with air condition, ventilator and have a kitchen with a fridge. Our friendly staff is looking forward to serve you. Additionally we offer various services, to meet your needs, such as free transfrom to and from the international airport, WiFi, Nanny and a place to celebrate a party, along others. In addition we are located close to the beach. Please feel free to ask us for more information. Our staff is able to take care of you in various languages, such as english, spanish, german, japanese and others. We are looking forward to meet you in our hotel. ... more   less 
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Also Known As:
Costa Real Hotel La Guaira

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