My partner me and his mam and dad stayed overnight, in two rooms. We were attending a family 18th party elsewhere that night. For november it was freezing, the heating came on later on in the afternoon. Our sheets were filthy, make- up was all over the pillow. The sheets had obviously not been changed, The same with our companions sheets and towels. We got offered other rooms. These turned out to be the same. Rolled up towels had the previous occupants hairs still in it. The sheets in this room where also dirty. My mother in laws room was just as bad. Someone had left a donut inside the kettle. The toilet had not been flushed, so the bathroom can't have been cleaned. She ran a lint roller over the sheets, only to find lots of hairs stuck to it. I haven't seen anything like this before. The hygiene in this place is shocking ! We were given £20 back. I would have rather gone to another hotel, but it was late in the day.
- Official Description (provided by the hotel):
- The hotel is situated between the A1(m) and A19 between Sunderland and Durham on the A690. It has a well-appointed Thai restaurant - the longest established in the North East. The bedrooms have wifi connectivity and sky TV. All bedrooms are en-suite. ... more less
- Reservation Options:
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- Also Known As:
- Highfield Hotel Houghton-Le-Spring, Tyne And Wear