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“The dirtiest hotel i ever stayed in !” 1 of 5 bubbles
Review of Highfield Hotel

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Highfield Hotel
Certificate of Excellence
1 review
“The dirtiest hotel i ever stayed in !”
1 of 5 bubbles Reviewed 8 November 2009

My partner me and his mam and dad stayed overnight, in two rooms. We were attending a family 18th party elsewhere that night. For november it was freezing, the heating came on later on in the afternoon. Our sheets were filthy, make- up was all over the pillow. The sheets had obviously not been changed, The same with our companions sheets and towels. We got offered other rooms. These turned out to be the same. Rolled up towels had the previous occupants hairs still in it. The sheets in this room where also dirty. My mother in laws room was just as bad. Someone had left a donut inside the kettle. The toilet had not been flushed, so the bathroom can't have been cleaned. She ran a lint roller over the sheets, only to find lots of hairs stuck to it. I haven't seen anything like this before. The hygiene in this place is shocking ! We were given £20 back. I would have rather gone to another hotel, but it was late in the day.

  • Stayed November 2009, travelled with family
    • 1 of 5 bubbles
    • 2 of 5 bubbles
Thank marieluv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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244 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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English first
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32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 bubbles Reviewed 4 October 2009

Some good things: large room with comfortable bed & loads of parking. But mostly bad: loose loo seat fell off nearly injuring my husband. Bath filler did not work. Bar had run out of beer! Restaurant (Thai) starters were good, and waiters were charming, but after 2 hours our main course had still not arrived and we gave up waiting. Breakfast was fine but completely self-service - right down to the tea, coffee and pre-toasted (therefore cold!) toast.

Perhaps we were just unlucky, but we won't be going back to find out!

  • Stayed October 2009, travelled as a couple
    • 2 of 5 bubbles
    • 3 of 5 bubbles
    • 2 of 5 bubbles
    • 3 of 5 bubbles
    • 1 of 5 bubbles
1 Thank OrangeTreeLover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Highfield Hotel

Property: Highfield Hotel
Address: 101 Durham Road | East Rainton, Houghton-le-Spring DH5 9QT, England
Region: United Kingdom > England > Tyne and Wear > Houghton-le-Spring
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Houghton-le-Spring
Price Range (Based on Average Rates): £
Hotel Class:3 star — Highfield Hotel 3*
Number of rooms: 30
Official Description (provided by the hotel):
The hotel is situated between the A1(m) and A19 between Sunderland and Durham on the A690. It has a well-appointed Thai restaurant - the longest established in the North East. The bedrooms have wifi connectivity and sky TV. All bedrooms are en-suite. ... more   less 
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Also Known As:
Highfield Hotel Houghton-Le-Spring, Tyne And Wear

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