We recognise that this place had been oversubscribed with KGB deals but quite frankly that is not our problem and does not merit the appalling service received. Uncomfortable beds, expensive drinks, pompous bad attitude, terrible breakfasts, a no can do approach to guests. We were stuck up in a rabbit hutch of a room and because of lack of availability when booking given twin beds for the first night with the agreement of a double bed for our second night, something which was later reneged on. Couldn’t wait to leave and the only redeeming feature this place had to offer was the spectacular view, something that is provided by nature and nothing to do with customer service and the graciousness of the staff.
- Official Description (provided by the hotel):
- Great views of Runswick Bay harbour with a large open garden and a sea view restaurant. Great value, quality and service offered to all our guests. ... more less
- Reservation Options:
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- Also Known As:
- Cliffemount Hotel Runswick, Yorkshire