Visited with friends. The door to the bathroom would not shut due to an alignment problem. When informed to the staff the first reaction was "no one ever complained about it before". After several follow ups, we were informed that it could not be fixed, nor could we be given another room as the hotel was "fully booked" - although we could see several people, without pre-booking, being given rooms after we checked in!! Later the proprietor (George I think) did come by and fix the door (after over 1 hour) but was sarcastic about our having raised this issue! Post this the basin had some plumbing issue and the water just would not get drained for about 15-20 minutes after each use! This was never fixed despite being informed to the staff, who again reacted with "no one ever complained about it before". The food was ok. The staff was definitely not friendly or helpful. Overall, not something I would recommend.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, TripOnline SA, Odigeo, Priceline, Traveltool, S.L.U., Evoline ltd and Cancelon so you can book your The Cross Hands Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Cross Hands Hotel
- Cross Hands Old Sodbury
- The Cross Hands Hotel Old Sodbury, Gloucestershire