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“Great Resort”

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Chanalai Romantica Resort
Ranked #7 of 56 Hotels in Kata Beach
Certificate of Excellence
Kuala Lumpur, Malaysia
Level 3 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great Resort”
Reviewed 19 February 2013

Located near Kata beach (5mins walking) and Kata town (10mins wakling), quite a cool place to stay with a pool just in front of your room (room with pool view) makes you want to chill by the pool all the time. Very nice room, super big, with nice bathtub outside from the bathroom, unclucky for me as the flush water was stuck and most the bathroom area get wet..more worst, housekeeping is not working at night!!! but the staff who stay around finally get it clean in the midnight.
Lots of channel to see from others country, but only few is my fav.
For the great resort, I'm expecting to have more varities of choice for the breakfast, but it just a bit better than a basic breakfast which used to have other place.
Staff is very helpful and able to speak English, Wifi is available, but a bit slow as my room is at the end block.
Have a good shooping at day and night market near by, can enjoy life band at few places along the street.

  • Stayed February 2013, travelled solo
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Helpful?
Thank ArezAbdullah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angel A, Guest Service Agent at Chanalai Romantica Resort, responded to this review, 2 July 2014
Good day. Thank you for choosing our hotel and it's our pleasure to serve you. We are happy to hear that you enjoyed your stay here in our hotel. And, we are hoping to see you again in the near future. Have a nice day.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (94)
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English first
Kirkland, Washington, United States
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 11 February 2013

We stayed at this hotel for 5 nights just in January 2013. The rooms are big and the bed is somewhat comfy....I really enjoyed Russian TV channel and the pool... but thats about it...
The hotel overall seemed dirty, staff did not speak english and was not helpful at all! THE WI FI WAS NOT WORKING, PLEASE BEWARE IF YOU NEED WI FI DO NOT STAY IN THIS HOTEL!
It was very frustrating because both my husband and I needed internet to get some work done in the evenings... plus we paid a little extra for the hotel that had this "perk" and it was unpleasant when it kept on shutting off.. In the hotel guidelines it state that no kids are allowed, although we did see some people staying with kids in the hotel. Room service is cheap and quick, but the quality could be better.

BREAKFAST IS HORRIBLE!!! YOU CAN GET CHEAPER FOOD AT THOUSANDS OF RESTAURANTS SURROUNDING KATA BEACH!

I dont think we will ever return to this hotel...and I wont recommend it to anyone!

ALSO IF YOU ARE BOOKING FROM AGODA - THEY WILL NOT PROVIDE YOU WITH AIRPORT SHUTTLE AS THEY PROMISE! AND YOU WOULD NEED TO PAY $60 FOR THE TAXI UPON ARRIVAL!!!!

Room Tip: I think the room by the pool on the first floor would be nice though!
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  • Stayed January 2013, travelled as a couple
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Helpful?
1 Thank Dasha L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
uk
Level 6 Contributor
97 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 24 January 2013

I stayed for 5 nights here in December..got a great rate through Agoda some 50% cheaper than advertised.
Rooms were luxurious and big,decorated very niceley..the bathroom was fantastic it was a large area rather than room with a seperate tub separate shower room and separate toilet room,very luxurious.
Had a large balcony with 2 sunbeds on it overlooking the Pool area which was very nice.
The pool area was slightly small but designed very well with a large jacuzzi incorporated into the design.
Excellent location in Kata just a nice 5 min stroll to the Beach or the centre of Kata with all its restaurants and shops.

  • Stayed December 2012, travelled as a couple
    • Value
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Helpful?
Thank santino2170
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angel A, Guest Service Agent at Chanalai Romantica Resort, responded to this review, 3 July 2014
Good day. Thank you for this review. It will help us a lot to improve our service and facilities for our beloved guests and to our incoming guests. We are hoping to see you again in the near future. Have a nice day
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level 4 Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 January 2013 via mobile

We booked a room with pool access and We didnt want to go anywhere else. We chilled by the pool most of the time. The hotel is close to beach, night market and its about 10 mins drive to view point and patong.
We will definately stay there next time!!!

  • Stayed January 2013
    • Value
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    • Rooms
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    • Service
Helpful?
Thank TravelwithSonam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angel A, Guest Service Agent at Chanalai Romantica Resort, responded to this review, 1 July 2014
Good day. Thank you for choosing our hotel and it's our pleasure to serve you. We are happy to hear that you enjoyed your stay here in our hotel. And, we are hoping to see you again in the near future. Have a nice day.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canada
Level 3 Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 4 January 2013

Awesome hotel for a great price. Central location on Kata beach area on main road. Rooms were clean and big, washroom was nice and everything was modern. The pool is dark at night but nice during the day. Wifi was spotty in the rooms at times but free. 5 min to Kata beach, 20 min walk to Karon beach.

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OnTheGo-2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angel A, Guest Service Agent at Chanalai Romantica Resort, responded to this review, 2 July 2014
Good day. Thank you for choosing our hotel and it's our pleasure to serve you. We are happy to hear that you enjoyed your stay here in our hotel. And, we are hoping to see you again in the near future. Have a nice day.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 January 2013

We stayed for 7 nights, the staff are way too young and don't speak very good english or understand it very well. Breakfast was average for a 5 star rated hotel. The pool was satisfactory. The steak night was not what was expected and a shame as it put us off for the other night which they have. The buffet looked appealing but unfortunately our travel agent forgot to book us in for the night!
Although in a great place close to the Kata Beach and central to the good restaurants, needs a bit of a renovate but had a nice stay overall.

Room Tip: If you are worried about the noise factor don't choose a room off the pools as the splashing wil...
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  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tarita F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angel A, Guest Service Agent at Chanalai Romantica Resort, responded to this review, 2 July 2014
Good day. Thank you for this review. It will help us a lot to improve our service and facilities for our beloved guests and to our incoming guests. We are hoping to see you again in the near future. Have a nice day
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangkok, Thailand
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 December 2012

Booked two nights at this over rated hotel in Kata beach through Asia Rooms. Was a bit disappointing as it gets 5 star rating on their website but was no way close to a 3 star.
Breakfast was average and staff did not seem to be much interested in catering to guest.
The pool size is small and feels congested. The rooms are average.

On the positive side close to the beach and along the walking street where its easy to access
restaurants and bars.

  • Stayed September 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tomm0207
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Chanalai Romantica Resort

Property: Chanalai Romantica Resort
Address: 62 Kata Road, Kata Beach, Karon, Phuket 83100, Thailand (Formerly Tropical Resort)
Phone Number:
Region: Thailand > Phuket > Karon > Kata Beach
Amenities:
Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Kata Beach
#6 Luxury Hotel in Kata Beach
#11 Romantic Hotel in Kata Beach
Price Range (Based on Average Rates): £
Hotel Class:4 star — Chanalai Romantica Resort 4*
Number of rooms: 65
Official Description (provided by the hotel):
"Ideally located on the small peaceful beach town of Kata, the Tropical Resort Group offers the three elegant different hotel styles, depending on your budget and taste namely" Tropical Resort, a luxurious elegant couple 4-star resort is located in the well-known Kata Beach, Phuket. It is an ideal resort for hideaway retreat. This luxurious resort ideally locates in the centre of the beach town of Kata in less than 10 minutes walk to the beach , Kata shoping Plaza, resatuarnts, banks dotted around the resort. To get to the nearby tourist spots is very easy. 20 minutes to Patong, 10 minutes to Kata View point etc.The couple theme Tropical Resort offers 13 luxurious deluxe pool access, 24 deluxe pool view and 28 superior pool view rooms. The room facilities are great to meet the guest’s need; separated show and bathtub with hot and cold water, LCD TV, DVD player, TV satellite channels, Tea coffee making facilities, bathrobe, full stock minibar, IDD phone, private safety box in room . The resort also provides internet access in room and internet room , a restaurant , a swim-up bar, tour desk, mail service, taxi service and doctor on call 24 hours.The wheel chair can access to the room.Let put your hair down on the tropical island resort with us.a touch of paradise on Kata beach. ... more   less 
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Also Known As:
Tropical Hotel Kata Beach
Chanalai Romantica Resort Phuket/Kata Beach

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