We have just returned from a 4 night stay here and I feel compelled to write a review due to the exceptional care and service which was shown to us during our stay. Every member of staff and particularly the reception and management staff were incredibly helpful and caring. We stayed in a pool villa which was perfect for our family of 4. Our kids are 10 and 9 and slept on the big day bed in the room and the bathroom was huge and had a lovely indoor/outdoor feel. The food at the restaurant was great and non expensive and the breakfasts have plenty of choice. We didn't book breakfast as part of our stay but ended up having breakfast every day as was so convenient and good value. The pool is nothing short of spectacular and great for kids who like swimming all day. Plenty of lounge beds and the pool is SOOOO big you hardly notice anyone else in there with you. It has a huge main area but also sweeps around the side of the villas passing by all the other pool access villas. A real workout if you swim to the end and back! As you swim around towards the waterfall at the end you go under bridges and fountains and at night is is lit up underwater with thousands of pretty lights. The temp of the water was always warm, at times a little too warm, but I'd rater that than too cold and we were there at the hottest time of year. The location is great and an easy 10 min walk to the beach, restaurants and bars although there is a free shuttle bus every hour to the beach if you prefer and there is always someone waiting to take you in the buggy to the main shopping street. During our stay we unfortunately had an emergency reason to go to the hospital and we were accompanied by an English speaking staff member and a driver (free of charge) the whole time who looked after us, stayed with us and returned with us around midnight. She even stopped to get more ice for our injury on the way home just as a additional kindness. It was over and beyond what I would have expected of the staff and management but very much needed and appreciated. I would highly recommend this resort for a peaceful, secure and relaxing stay with great facilities and service and in a convenient location for shopping and eating out.
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- Also Known As:
- Metadee Resort And Villas Hotel Kata Beach
- Metadee Resort And Villas Phuket/Kata Beach