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ibis Phuket Kata
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Reviews (720)
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145 - 150 of 721 reviews
Reviewed 7 August 2013 via mobile

.....just the way you want to be greeted by the check-in staff. We checked in very early in the morning on 6 August. My partner was dealing with the check-in and after stating that we want a double bed both staff members laughed and stated that 2 men sharing a bed was not normal. Not a bad hotel besides that but I'll never come back. Ever.

  • Stayed: August 2013
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2  Thank anthonyryan06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlexandreH773, General Manager at ibis Phuket Kata, responded to this reviewResponded 26 August 2013

Dear Anthony Ryan06,

It is with much regret we read about the unfortunate circumstances of your recent stay at our hotel.

May I first offer our sincere apologies for the inconvenience encountered; I believe it is a misunderstanding when rechecking your booking details.

We have never received a comment of this nature before. It is regrettable that you felt this way.
If you could kindly contact me directly via h7273-gm@accor.com with the exact details of your stay I will attend to the matter personally.

Thank you,
Best regards,

Alexandre HUET
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2013

There is not enough plug points to charge all your devices. Complain to them to get me an extension cord and the reply was get it yourself at the counter because they were short of staff. Badly designed room

Stayed: July 2013, travelled on business
2  Thank gunnergch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlexandreH773, General Manager at ibis Phuket Kata, responded to this reviewResponded 8 August 2013

Dear Gunnergch,

We sincerely appreciate you taking the time to give us your feedback.

It is with sincere regret that we note your dissatisfaction with our service and facilities at Ibis Phuket Kata. Ibis is the Accor economic brand that offers quality accommodation at great value for money for our guest and as such the delivery in room is not available.

Regarding the design of the plug which is standard for Thailand, we have already noted your comments and will bring them to discuss with the development team for future hotels.

I hope that you would be staying with us again in the future, enabling us to restore your faith in our product and our services.

Best regards,

Alexandre HUET
General Manager
Ibis Phuket Kata

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2013

Nice and clean room, this is all we wanted and Ibis Kata is the right place for us. The rooms vould be a bit bigger. The staff are very ncie and helpful.
They recommended us different restaurants around. They also gave us the tip of renting bike so we can go to some viewpoints and that is what we did. Had a wonderful time. Thankyou for making our holiday a memorable one.

  • Stayed: July 2013, travelled as a couple
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1  Thank Kempers A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlexandreH773, General Manager at ibis Phuket Kata, responded to this reviewResponded 8 August 2013

Dear Kempers A,

I would like to start by thanking you for taking the time to write a review of Ibis Phuket Kata on Trip Advisor.

We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day at that we made your stay “memorable”. A kind word will be passed to the team.

We thank you very much for your patronage and look forward to having you back with us soon.

Best regards,

Alexandre HUET
Genaral Manager
Ibis Phuket Kata

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2013

  • Stayed: July 2013, travelled as a couple
    • Value
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Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
AlexandreH773, General Manager at ibis Phuket Kata, responded to this reviewResponded 8 August 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 15 July 2013

We stayed for one night at the Ibis Kata whilst making our way from Bangkok to Koh Phi Phi. We found that it more than met our needs. We found the room to be a reasonable size and very clean with a nice view over the pool. The bathroom met our needs but may be a bit small for an extended stay.

Regarding the location, this hotel was close enough for us to be able to walk to Karon beach where we like to have dinner.

We found the hotel to be somewhat noisy, particularly late in the evening, but with the price we paid we more than expected this to be the case.

Breakfast was very average.

All in all, for the price we paid, it was about what we expected. For one night it was fine, but we wouldnt stay here for much longer than that.

  • Stayed: July 2013, travelled as a couple
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Thank LuckoIrish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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