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“Excellent location and staff” 4 of 5 bubbles
Review of Novotel Phuket Kata Avista Resort and Spa

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Novotel Phuket Kata Avista Resort and Spa
Ranked #6 of 56 Hotels in Kata Beach
Certificate of Excellence
Hong Kong, China
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Excellent location and staff”
4 of 5 bubbles Reviewed 3 December 2013

Staff gave me a very warm welcome and rooming when I arrived, and made me feel welcomed throughout the stay. location is excellent, it's quite close to the beach, and just a short walk I can find many shop and restaurant at the Kata centre. it's walkable to Karon beach too.

room are lovely. Only the swimming pool is not so attractive. Spa is good, just it is not as big as a 5-star hotel should have.

  • Stayed November 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank S T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this review, 12 December 2013
Dear S T,

Sawasdee Krab!
Greetings from Avista Phuket Resort and Spa!
We would like to thank you for sharing your experience with others and complimenting our team member’s hospitality. We are delighted to hear that we lived up to your expectations and you had a memorable holiday experience your positive comments will motivate us in delivering services to our best. Your words of appreciation have been shared with our team. Regarding to the swimming pool we would like to inform that many of our guests compliment us for our pool size and layout and also that it looks same as the photos posted in our website. We regret that you did not felt the same.

Your feedback will give us valuable insights which will help us implement processes to ensure that we deliver a true “Avista Holiday Experience”. We look forward to your next visit and assure you of our best services at all times.
Warm Regards,

Management
Avista, and Phuket
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,339 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (452)
Date | Rating
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  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
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English first
Cagliari, Italy
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 2 December 2013

The Resort is in a good position, near fantastic beaches and about 10 minutes from Patong Beach. Nice Buffet for Breakfast, kindly staff, really nice pool area.Y
the resort is near a place with a lot of bars, restourants and shops.

  • Stayed November 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Yogor10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this review, 4 December 2013
Dear Yogor10,

Sawasdee Krab!
Greetings from Avista Phuket Resort and Spa!
Thank you for choosing our resort as your holiday destination.
It was indeed a pleasure to have you stay with us. Thank you for sparing the time to share your valuable feedback. We are delighted to know that you had a memorable stay and liked our resort’s facilities and our service. We are overwhelmed by your appreciation of our team members and your feedback is shared with all. It has been our joy and privilege to serve you.

Once again thank you for your compliment as my team and I stay committed to deliver to our guests satisfaction. We look forward to welcome you again in the near future.

Warm Regards,

Management,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Limerick, Ireland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 1 December 2013

We recently stayed in this resort. After an initial problem with our room which was resolved to our satisfaction we had a wonderful seven days. The staff are truly what makes this resort stand out! Special mention to Abigail and hotel driver Wat...While staying in Phuket we went diving with Blue World Diving. David Sexton and Melanie Long were fantastic instructors!!... We will be back to Avista..

  • Stayed November 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank travellermagoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this review, 4 December 2013
Dear travellermagoo,

Sawasdee Krab!
Greetings from Avista Phuket Resort and Spa!
We would like to thank you for sharing your experience with others and complimenting our team members hospitality. We are delighted to hear that we lived up to your expectations and you had a memorable holiday experience your positive comments will motivate us in delivering services to our best. Your words of appreciation have been shared with our team.

It is our constant endeavor to better our product and services with every passing year. We hope to have the opportunity to welcome you back in the near future.

Warm Regards,

Management,
Avista, Phuket
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
47 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 29 November 2013

Recently stayed at this resort for 4 nights on our trip to Phuket.
Was overall impressed with the resort and enjoyed our time there.
The pool area is really nice, lots of lounges in two different pool areas (although they can full up quick).
The gym area is quite small, though, and not open 24 hours.
The breakfast buffet had a wide variety. Although, for other meals, the restaurant is a bit pricey (including for drinks).
The staff was very welcoming and helpful.
As other reviews have stated, the resort is at the top of a big hill. Easy to walk down to lots of shops, restaurants, and bars (great area!), but the walk up is a little tiring (but definitely do-able).

Stayed November 2013, travelled with friends
Helpful?
Thank Melissa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this review, 4 December 2013
Dear Melissa R,

Greetings from Avista Phuket Resort & Spa!

Thank you for choosing Avista Phuket Resort & Spa as your holiday destination.
We are delighted to note that you had a wonderful stay with us and your kind words of appreciation will encourage the entire team to strive for improving the quality of service. We would like to thank you for sharing your experience with others.

We would like to assure you that our Food and Beverage pricing is in similar lines with the same standard of resorts at Phuket and would like to thank you for complimenting our Food and Beverage team members.
Your feedback will give us valuable insights which will help us implement processes to ensure that we deliver a true “Avista Holiday Experience”.

We look forward to your next visit and assure you of our best services at all times.

Warm Regards,

Management,
Avista, Phuket.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 28 November 2013

We had a super clean, modern upscale room with all the amenities! We loved every minute of our stay and the buffet breakfast was AMAZING!!! The pool was nice size and clean. the exercise facilities were adequate! Didn't try the spa.

Room Tip: Beware of the "taxia mafia" outside the Hotel, they are VERY aggressive!
See more room tips
  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tabymac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this review, 4 December 2013
Dear Tabymac,
Sawasdee Krab!
Greetings from Avista Phuket Resort and Spa!
We would like to thank you for sharing your experience with others. We are delighted to hear that we lived up to your expectations and you had a memorable holiday experience your positive comments will motivate us in delivering services to our best. Your words of appreciation have been shared with our team. It is our constant endeavor to better our product and services with every passing year. We hope to have the opportunity to welcome you back in the near future.

Warm Regards,

Management,
Avista, Phuket
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 28 November 2013

We had an unforgettable stay at Avista and will definitely be back again. The whole experience starting with the warm welcome with a fragrant flower bracelet, ice cold glass of juice and the cold towel was refreshing. Loved the room - the view of Kata beach and water sports going on was a sight for sore eyes.
Phuket is the place to be if you are a beach person - Kata, Karon, Patong, Rawai are four of the closest beaches, Kata is walking distance from the resort. The resort offers a pick-up and drop to Kata and Patong Beach.
7 days aren't enough to cover Phuket, but to make the maximum use of the week a sample itinerary would look like this:
One evening @ Fantasea - a cultural theme park;
One day speed boat trip to Phang Na Bay / James Bond Island;
One day trip to Phi Phi Island (especially if you love snorkelling);
One day @ Kata Beach;
One day @ Khao Sak;
2 days Sightseeing around Phuket - Big Buddha, Tiger Kingdom, Wat Chalong, China Town, Phuket Aquarium, Pearl Factory and the several view points to catch the amazing sunsets. My personal favourite was Karon Beach. The colours of the sky were just too beautiful to even attempt a description. Promthep Cape is defintely not to be missed.
Shopping for souvenirs and trinkets is good fun if you like bargaining.
Every evening, you see a beautiful display of the fresh catch of the day outside all the restaurants lining the market road - you pick what you want and it gets cooked the way you want it. And the best part is that it doesn't cost a bomb.
If you are the lazing sort - 2 pools and a lovely spa will ensure that you have fun and relax, even without stepping out of the resort.
To sum it up - Team Avista is doing a great job to ensure that you have a great holiday.
Am DEFINITELY going back and soon !!!

Room Tip: The higher the floor the better the view.
See more room tips
  • Stayed November 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank EternalTravellerKay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this review, 4 December 2013
Dear EternalTravellerKay,

Sawasdee Krab!
Greetings from Avista Phuket Resort & Spa!
Thank you for choosing our resort as your holiday destination.
It was indeed a pleasure to have you stay with us. Thank you for sparing the time to share your valuable feedback. We are delighted to know that you had a memorable stay and liked our resort’s facilities and service. We are overwhelmed by your appreciation of our team members and your feedback is shared with all. It has been our joy and privilege to serve you and we look forward to being of service to you again when you next return to our resort.

Warm Regards,

Management
Avista, and Phuket
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Navi Mumbai, India
1 review
5 of 5 bubbles Reviewed 28 November 2013

Had a wonderful 1 week break @ Avista. This was a totally unforgettable experience - the locale, the lovely and gracious staff, the extremely spacious Deluxe room, the breakfast buffet spread.
The resort is located very close to KATA BEACH (5 minutes) and the resort even offers a free shuttle for those too lazy to walk that distance.
The market is just a short walk downhill - you can pick up interesting souvenirs and trinkets from the numerous small shops there. Be ready to bargain.
Most shops have a fish pedicure tank outside - worth a try.
The small restaurants with alluring displays of fresh sea-food dish up a feast fit for a king at quite reasonable rates.
A visit to Phi Phi Island (if you are into snorkeling); James Bond Island by speedboat and Fantasea are highly recommended.
Also book a cab and go on a whole day's city tour - start with Big Buddha, visit Phuket Aquarium, Pearl Factory, China Town, Tiger Kingdom, Karon Beach, Patong Beach, Rawai Beach, Chalong Bay and end the day catching the spectacular sunset @ Promthep Cape. Ensure you tell your driver you are not interested in shopping or else you will spend more time inside shops rather than sight-seeing.
Overall, AVISTA is the place to stay at when in Phuket. Be it with family or friends, you will have a truly amazing holiday. Can't wait to return.

Room Tip: The higher the floor the better the view. The club rooms are beach facing.
See more room tips
  • Stayed November 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Vaishali V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this review, 4 December 2013
Dear Vaishali V,

Sawasdee Krab!
Greetings from Avista Phuket Resort & Spa!
We thank you for giving us an opportunity to serve you. We are pleased to note that you had a memorable stay with us and enjoyed the resort facilities and our service. It is indeed feedback such as yours which motivate us in delivering services to our best. Your words of appreciation have been shared with our teams.

Once again thank you for your compliment as my team and I stay committed to deliver to our guests satisfaction. We look forward to welcome you again in the near future.

Warm Regards,

Management,
Avista, Phuket
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Phuket Kata Avista Resort and Spa

Property: Novotel Phuket Kata Avista Resort and Spa
Address: 4 Leam Sai Road, Kata Beach, Karon, Phuket 83100, Thailand (Formerly Avista Phuket Resort & Spa)
Region: Thailand > Phuket > Karon > Kata Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Kata Beach
#3 On the Beach Hotel in Kata Beach
#3 Business Hotel in Kata Beach
#4 Spa Hotel in Kata Beach
#5 Luxury Hotel in Kata Beach
#6 Romantic Hotel in Kata Beach
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Novotel Phuket Kata Avista Resort and Spa 4.5*
Number of rooms: 143
Official Description (provided by the hotel):
Indulge in Luxurious Accommodations at Novotel Phuket Kata Avista Resort & Spa at Kata Beach. Raise your vacation to a higher level and have a stunning experience in Thailand. Novotel Phuket Kata, not just any other hotels -- it stands as one of the most expressive and stylish ones in Phuket. This beautiful hotel's design itself is a splendid architectural deco-nature model of bio-regional and ecological harmony. Set against gently sloping hills, it is the perfect spot to achieve your much-needed relaxation as well as to explore the wild jungles, magnificent beaches, and exciting nightlife of Kata. The nice hotel's pool area is likewise a striking, exotic oasis of cascading royal-blue water juxtaposed against the turquoise Andaman Sea. ... more   less 
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Also Known As:
Avista Phuket Hotel Kata Beach
Avista Phuket Resort And Spa
Novotel Phuket Kata Avista Resort And Spa Kata Beach

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