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“Great experience”

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Novotel Phuket Kata Avista Resort and Spa
Ranked #6 of 56 Hotels in Kata Beach
Certificate of Excellence
Reviewed 20 December 2013 via mobile

I stayed for ten days and every effort was made by staff to make my stay more enjoyable. We were welcomed with drinks on arrival and had complementary fruit baskets delivered on several occasions. Breakfast was excellent each morning (the egg chef is classic) and the room was kept immaculately for the entire stay. Would recommend to anyone who wants to enjoy a nice relaxing holiday (if you can handle the hill)

Stayed: December 2013, travelled with friends
Thank Timmybc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this reviewResponded 21 December 2013

Dear Timmybc,

Sawasdee Krab!
Greetings from Avista Phuket Resort and Spa!
We would like to thank you for sharing your experience with others and complimenting our team member’s hospitality. We are delighted to hear that we lived up to your expectations and you had a memorable holiday experience your positive comments will motivate us in delivering services to our best. Your words of appreciation have been shared with our team.

It is our constant endeavor to better our product and services with every passing year and we hope to have the opportunity to welcome you back in the near future.

Warm Regards,

Management,
Avista, Phuket

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (2,517)
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1,078 - 1,084 of 2,518 reviews

Reviewed 20 December 2013

This was simply one of the best hotels I have ever stayed in. Stunning property, amazing rooms, superb customer service.....just loved staying here. Thailand is a tourist friendly place, but staff in this hotel are even better! Extremely friendly, courteous, ever helpful and professional. The swimming pool is awesome (with a swim up bar!), rooms have great views, good location (shops and Kata beach is just a few minutes walking distance), great breakfast spread and lovely rooms! Options galore while staying here - Kata Beach, free shuttle to Patong beach, shopping (check out the streetside shops by Kata beach at night!), great streetfood, massage places and if one is too tired - the swimming pool and spa!! Had a awesome stay and cannot wait to be back here.....great memories!!!

Room Tip: Higher floor (4 or 5) with the view of the sea
  • Stayed: December 2013, travelled as a couple
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1  Thank kolkataelite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this reviewResponded 21 December 2013

Dear kolkataelite,

Sawasdee Krab!
Greetings from Avista Phuket Resort and Spa!
We would like to thank you for sharing your experience with others. We are delighted to hear that we lived up to your expectations and you had a memorable holiday experience your positive comments will motivate us in delivering services to our best. Your words of appreciation have been shared with our team. It is our constant endeavor to better our product and services with every passing year. We hope to have the opportunity to welcome you back in the near future.

Warm Regards,

Management,
Avista, Phuket

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 December 2013

From the moment we arrived to the moment we left I could not find a fault staff were so lovely our room was amazing room service was great and fast just like most the other services we took advantage of and the bed after a long days shopping and sight seeing I was almost excited to get back and jump in to that amazing bed so comfortable regretting I didn't buy their sheets I will be sure to stay here again

  • Stayed: December 2013
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1  Thank Ashl3a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this reviewResponded 21 December 2013

Dear Ashl3a
Sawasdee Krab!
Greetings from Avista Phuket Resort & Spa!
Thank you for choosing our resort as your holiday destination.
It was indeed a pleasure to have you stay with us. Thank you for sparing the time to share your valuable feedback. We are delighted to know that you had a memorable stay and liked our resort’s facilities and service. We are overwhelmed by your appreciation of our team members and your feedback is shared with all. It has been our joy and privilege to serve you and we look forward to being of service to you again when you next return to our resort.

Warm Regards,

Management
Avista, Phuket

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 December 2013 via mobile

We were completely impressed from the very beginning. After 15hrs travelling the check in was so simple ( they asked us to sit down and did it all for us) and they gave us a juice which was so welcoming. This hotel and all it's staff are quite special because they are so attentive and friendly. I can't wait to go back!

We stayed in room 208 deluxe room. We had view of their spectacular pool area.

Room had everything we needed and everything looked like new. we were given free bottles of water every day and one day we opened our fridge and they had left us a platter of fruits :)

The cleaners were great and they cleaned and changed towels everyday.

The restaurant was equally as impressive, we tried their western menu and thai menu. I fell in love with their banana pancakes!

I had a facial and aromatherapy massage at their spa. Although it was a great experience, it was I feel quite expensive compared to the hundreds of massage shops/ spas. Nonetheless it was still an enjoyable experience.

The location is also great! Not only is it a 5 min walk to the beach but also all shops and restaurants too. Yes this hotel is located on a hill but it really wasn't an issue for us. They offered free shuttle bus to patong which we took advantage of one evening and free shuttle bus to kata beach even though it's only a 5 minute walk (if that)

If I was visiting Phuket again there is no question that I would choose this hotel again. Thank you Avista for your amazing hospitality and giving us a unforgettable holiday.

Stayed: December 2013, travelled as a couple
1  Thank Boydiex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this reviewResponded 21 December 2013

Dear Boydiex,

Sawasdee Krab!
Greetings from Avista Phuket Resort and Spa!
Thank you for choosing our resort as your holiday destination.
It was indeed a pleasure to have you stay with us. Thank you for sparing the time to share your valuable feedback. We are delighted to know that you had a memorable stay and liked our resort’s facilities and our service. We are overwhelmed by your appreciation of our team members and your feedback is shared with all. It has been our joy and privilege to serve you.

Once again thank you for your compliment as my team and I stay committed to deliver to our guests satisfaction. We look forward to welcome you again in the near future.

Warm Regards,

Management,
Avista, Phuket

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 December 2013

This resort has many great features and is definitely good value. Great service, clean, free wifi, pool table, swim up bar, free shuttle to beach and walking distance to shops and massage places. However, this is my third stay in Thailand and other than the breakfast, the restaurant food is probably the worst I've had from a restaurant. Way better at nearly any other place you could stop at! The day spa is also heavily overpriced. We got a discount and still paid $50 aud per person and the massage was no better than those down the street. So as long as you eat somewhere else and get massages somewhere else, this is the perfect hotel! Checkout is also a little slow.

  • Stayed: December 2013
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Thank 5xOverseasTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this reviewResponded 21 December 2013

Dear 5xOverseasTravel,

Sawasdee Krab!
Greetings from Avista Phuket Resort and Spa!
It was indeed a pleasure to have you stay with us. Thank you for sparing the time to give us your valuable feedback and complimenting our service standards and the facilities of the resort.
Kindly accept our apologies for the inconvenience caused to you during your stay with us regarding the restaurant food. We would be thankful to you if you may write in details about the food quality not meeting your expectations at exesec.ak@avitahotelsandresorts.com so that we may initiate corrective actions.

Your feedback has given us valuable insights which will help us implement processes to ensure that we deliver a true “Avista Holiday Experience”. We look forward to your mail and we assure you of our best services during your next visit.

Warm Regards,

Management,
Avista, Phuket

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 December 2013

I strongly agree with one of the review which says, the moment we entered we knew stay gonna be awesome. It was our honeymoon and after a long journey we reached our hotel. welcomed with welcome drinks and a pleasant surprise that your booking has been upgraded to club room since its our honeymoon, entered the room, awesome ambience, comfy beds and balcony view and water sound 24*7 was like heaven feeling. Only drawback was a steep hill of few meters but its all worth, get down the hill and you are already in heart of the market, restaurants and anything you can dream of. Talking about hotel and breakfast, since We are veggies, had to settle down with American Veg breakfast but still then we had many options, staff was always smiling and greet whenever you cross them! Always ready to help.

Already planning to come again and obviously the same hotel because nothing was a miss in this hotel, a hotel which you would like to stay in when in phuket, kata!

  • Stayed: December 2013, travelled as a couple
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Thank Naveen705
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this reviewResponded 21 December 2013

Dear Naveen705,

Sawasdee Krab!
Greetings from Avista Phuket Resort & Spa!
Thank you for choosing our resort as your holiday destination.
It was indeed a pleasure to have you stay with us. Thank you for sparing the time to share your valuable feedback. We are delighted to know that you had a memorable stay and liked our resort’s facilities and service. We are overwhelmed by your appreciation of our team members and your feedback is shared with all. It has been our joy and privilege to serve you and we look forward to being of service to you again when you next return to our resort.

Warm Regards,

Management
Avista, and Phuket

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 December 2013

We just loved our stay at this hotel. We were very warmly welcomed with a cool drink and flowers, the reception staff were so welcoming and warm we felt right at home instantly. The rooms are fantastic, very spacious, clean, and beautifully appointed. I love the button feature next to the bed that lets you control all of the lights, tv, and air temperature. The hotel itself is gorgeous; the lobby is stunning and the grounds are very well kept. Every staff member greets you on sight and is very warm. The breakfast was fantastic, we loved the chef every morning singing while he made whatever you would like to order. The restaurant is very good as well, we traded off between eating at the resort and eating at different places in town. The hill is not bad at all a couple of minutes up or down. We walked it several times a day without issue. The food was pricier, though not expensive, than other areas but Phuket is slightly more expensive in general so that really wasn’t an issue. We enjoyed the pool area, gym, and game room during our stay. Sadly, we did not make it to the spa but definitely wished we had. We felt so welcome the entire length of our stay that I couldn’t imagine going anywhere else when we return to Phuket. We just really loved our stay and Avista’s wonderful service and fantastic hospitality. We will definitely be back!!

  • Stayed: November 2013, travelled as a couple
    • Value
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Thank Rhea B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this reviewResponded 21 December 2013

Dear MrsDero,

Sawasdee Krab!
Greetings from Avista Phuket Resort and Spa!
Thank you for choosing our resort as your holiday destination.
It was indeed a pleasure to have you stay with us. Thank you for sparing the time to share your valuable feedback. We are delighted to know that you had a memorable stay and liked our resort’s facilities and our service. We are overwhelmed by your appreciation of our team members and your feedback is shared with all. It has been our joy and privilege to serve you.

Once again thank you for your compliment as my team and I stay committed to deliver to our guests satisfaction. We look forward to welcome you again in the near future.

Warm Regards,

Management,
Avista, Phuket

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Phuket Kata Avista Resort and Spa

Address: 4 Leam Sai Road, Kata Beach, Karon, Phuket 83100, Thailand (Formerly Avista Phuket Resort & Spa)
Region: Thailand > Phuket > Karon > Kata Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 On the Beach Hotel in Kata Beach
#2 Family Hotel in Kata Beach
#3 Business Hotel in Kata Beach
#4 Spa Hotel in Kata Beach
#5 Luxury Hotel in Kata Beach
#6 Romantic Hotel in Kata Beach
Price Range: £38 - £206 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Phuket Kata Avista Resort and Spa 4.5*
Number of rooms: 143
Official Description (provided by the hotel):
Indulge in luxurious accommodations at Novotel Phuket Kata Avista Resort & Spa at Kata Beach. Raise your vacation to a higher level and have a stunning experience in Thailand. Novotel Phuket Kata, not just any other hotels -- it stands as one of the most expressive and stylish ones in Phuket. This beautiful hotel's design itself is a splendid architectural deco-nature model of bio-regional and ecological harmony. Set against gently sloping hills, it is the perfect spot to achieve your much-needed relaxation as well as to explore the wild jungles, magnificent beaches, and exciting nightlife of Kata. The nice hotel's pool area is likewise a striking, exotic oasis of cascading royal-blue water juxtaposed against the turquoise Andaman Sea. ... more   less 
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Also Known As:
Avista Phuket Resort And Spa
Avista Phuket Hotel Kata Beach
Novotel Phuket Kata Avista Resort And Spa Kata Beach

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