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“Great honeymoon stay”

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Novotel Phuket Kata Avista Resort and Spa
Ranked #7 of 55 Hotels in Kata Beach
Certificate of Excellence
Reviewed 4 April 2014

Stayed here as the first part of our honeymoon in march 2014. Leading up to the trip I had email communication to change some details and nothing was too much trouble for them. Arrival was 5-star with every base covered. We stayed in the avista club room on level 5 - great views of the pool, deeper waters off kata beach, headland and sunset. Room itself was spacious, modern, quiet and with an awesome air conditioner (it was really hot in thailand when we stayed!) staff were all really lovely and helpful. services (room service, cleaning etc) were all professional and fast. Breakfast had a crazy amount of options, it was awesome! Walking into kata was about 2 minutes down the hill... Really convenient spot for restaurants, pharmacy, supermarket, shopping etc. would definitely recommend this resort!

Room Tip: If you want a sea view just ask instead of assuming then complaining like so many people do - the st...
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  • Stayed: March 2014, travelled as a couple
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Thank EK001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this reviewResponded 5 April 2014

Dear EK001,
Sawasdee Krab!
Greetings from Avista Phuket Resort and Spa!
We would like to thank you for sharing your experience with others and complimenting our team member’s hospitality. We are delighted to hear that we lived up to your expectations and you had a memorable holiday experience your positive comments will motivate us in delivering services to our best. Your words of appreciation have been shared with our teams .
Your feedback will give us valuable insights which will help us implement processes to ensure that we deliver a true “Avista Holiday Experience”. We look forward to your next visit and assure you of our best services at all times.
Warm Regards,

Management
Avista, Phuket

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,028 - 1,034 of 2,580 reviews

Reviewed 3 April 2014 via mobile

On arrival after midnight we were greeted by freindly and helpful people who went out of there way to make us feel welcome. The room was huge and on the top floor with great views. Breakfast was great. Coffee was decent. Spa was good but pricey compared to outside of the hotel. Nice little "library" to get books. Great pool area. Good location and 5mins walk to beach and main Kata town.

Stayed: March 2014, travelled as a couple
Thank pbirkett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this reviewResponded 5 April 2014

Dear pbirkett,
Sawasdee Krab!
Greetings from Avista Phuket Resort and Spa!
We would like to thank you for sharing your experience with others and complimenting our team member’s hospitality. We are delighted to hear that we lived up to your expectations and you had a memorable holiday experience your positive comments will motivate us in delivering services to our best. Your words of appreciation have been shared with our team.

It is our constant endeavor to better our product and services with every passing year and we hope to have the opportunity to welcome you back in the near future.

Warm Regards,

Management,
Avista, Phuket

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2014

My girlfriend and I stayed for 10 days in late March. I couldn't be happier with the hotel. We were met at check-in with drinks and cool towels and shown to our rooms very quickly. We couldn't appreciate the views until the next day but Kata beach and it's surrounds are beautiful.

A number of boozy days at the pool bar watching the footy had us on great terms with many of the super friendly staff and while the gym is basic, the hill that you have to take to town or the beach gives you the cardio that you need each day.

Great staff, a good location and amazing views, food and amenities make the Avista a perfect place to relax.

Room Tip: The higher the better. Top floor with ocean views are a must.
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  • Stayed: March 2014, travelled as a couple
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2  Thank Brandon G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this reviewResponded 5 April 2014

Dear Brandon G,
Sawasdee Krab!
Greetings from Avista Phuket Resort & Spa!
Thank you for choosing our resort as your holiday destination.
It was indeed a pleasure to have you stay with us. Thank you for sparing the time to share your valuable feedback. We are delighted to know that you had a memorable stay and liked our resort’s facilities and service. We are overwhelmed by your appreciation of our team members and your feedback is shared with all. It has been our joy and privilege to serve you and we look forward to being of service to you again when you next return to our resort.

Warm Regards,

Management
Avista, Phuket

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2014

We were kindly welcomed. The room was great, included all we needed and was cleaned every day. The pool lovely, and we only meet kind staff during our stay - 9 days. The staff in the restaurant were all kind and did their best every day. They helped us with gluten free meals. The hill no problem. Lovely quiet surroundings. We highly recommend this hotel to coming Phuket travelers.

  • Stayed: March 2014, travelled with family
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2  Thank Joern S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this reviewResponded 2 April 2014

Dear Joern S,
Sawasdee Krab!
Greetings from Avista Phuket Resort and Spa!
We would like to thank you for sharing your experience with others and complimenting our team member’s hospitality. We are delighted to hear that we lived up to your expectations and you had a memorable holiday experience your positive comments will motivate us in delivering services to our best. Your words of appreciation have been shared with our team.

It is our constant endeavor to better our product and services with every passing year and we hope to have the opportunity to welcome you back in the near future.

Warm Regards,

Management,
Avista, Phuket

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2014

We stayed for 3 nights in a one bedroom suite which was very nice with good views of Kata beach. The room was great with a large round bath facing the balcony which was one of the highlight of this room.
The hill was not a problem either and just a great excuse to enjoy some more food and drinks.
The pool is very nice and has shaded area which I found useful during the heat of the day.
Breakfast was of good quality, eggs cooked on order, large selection of hot and cold food. It would have been great to have some fresh juices available (maybe something the hotel can work on).
We thought the staff was outstanding throughout the resort, always attentive, courteous and willing to help. We rented a scooter during our stay and the hotel provides a parking area with security monitoring the area.
All in all an excellent resort with all the facilities required, walking distance to restaurants and bars but with quiet surroundings.

Room Tip: If possible book a sea view room.
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  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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1  Thank gpan1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this reviewResponded 2 April 2014

Dear gpan1980,
Sawasdee Krab!
Greetings from Avista Phuket Resort & Spa!
Thank you for choosing our resort as your holiday destination.
It was indeed a pleasure to have you stay with us. Thank you for sparing the time to share your valuable feedback. We are delighted to know that you had a memorable stay and liked our resort’s facilities and our service. We are overwhelmed by your appreciation of our team members and your feedback is shared with all. It is our constant endeavor to better our product and services with every passing year and your feedback will certainly help in improving these services further. We look forward to welcoming you back in the future.

Warm Regards,

Management
Avista, Phuket

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2014

We really loved our holiday on Avista hotel. The rooms, food and service from the kindly staff made our staying so relaxing and comfortable. In same place we got the opportunity to taste genuine Thai food, hear music and se dance. We also had an once in a lifetime romantic dinner on the hotel rooftop that was wery beutiful and memorable. We really recommend this hotel.

  • Stayed: March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Rolf-Json
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this reviewResponded 2 April 2014

Dear Rolf-Json,
Sawasdee Krab!
Greetings from Avista Phuket Resort & Spa!
We thank you for giving us an opportunity to serve you. We are pleased to note that you had a memorable stay with us and enjoyed the resort facilities. It is indeed feedback such as yours which motivate us in delivering services to our best. Your words of appreciation have been shared with our teams.

Once again thank you for your compliment as my team and I stay committed to deliver to our guests satisfaction. We look forward to welcome you again in the near future.

Warm Regards,

Management,
Avista, Phuket.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2014

We stayed at Avista Kata Beach for the second time in March 2014 for around 2 weeks, which was not long enough as we were really sad to leave. We also had around 90 guests stay there with us as part of our wedding party. Everyone in our wedding party were highly impressed by the quality of this resort. Their staff are the best we have come across anywhere, always smiling, friendly and going above and beyond to accommodate any request. They pride themselves on quality service, ensuring that our stay was as comfortable, seamless, and enjoyable as possible.

The rooms are spacious, clean and modern. The bed is comfortable and the bathroom is lovely. Our deluxe room on the 4th floor overlooked the pool and also had an ocean view which was spectacular. Breakfast was included within the price of the room and did not disappoint. There are many options to suit all tastes and they also have a very friendly and smiling egg chef that cooks eggs to order. He even remembered our usual orders after day two! The restaurant doubles up for lunch and dinner dining and the food is excellent. Upstairs they also have a new traditional Thai restaurant which is wonderful.

The pools are beautiful and the pool bar is awesome. We especially enjoyed this every afternoon during happy hour and beyond. Jom and the other bar staff are always happy to make any cocktail or drink request.

We would especially like to thank Ms. Jutharat Sonkaew who systematically organised our 96 guests accommodation without any hiccups. She, along with all the other beautiful staff, made our guests feel really special. We were personally blown away by the special wedding treatment that was created for us during our two week stay. We will always remember this with a special place in our hearts.

We cannot recommend this resort highly enough. The location is perfect, 5 minute walk to the beach and really close to the shops, restaurants, massage places and nightlife of Kata.

The resort is perched on a hill, which allows it the beautiful views, however the hill is not a problem at all, just a little bit of incidental exercise.

We will definitely be back, hopefully sooner rather than later!!

Room Tip: Room 421 was awesome :)
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  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Susbi2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this reviewResponded 2 April 2014

Dear Susbi2014,
Sawasdee Krab!
Greetings from Avista Phuket Resort and Spa!
We would like to thank you for sharing your experience with others and complimenting our team member’s hospitality. We are delighted to hear that we lived up to your expectations and you had a memorable holiday experience your positive comments will motivate us in delivering services to our best. Your words of appreciation have been shared with our teams who have left you with fond memories of the place.
Your feedback will give us valuable insights which will help us implement processes to ensure that we deliver a true “Avista Holiday Experience”. We look forward to your next visit and assure you of our best services at all times.
Warm Regards,

Management
Avista, Phuket

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Phuket Kata Avista Resort and Spa

Address: 4 Leam Sai Road, Kata Beach, Karon, Phuket 83100, Thailand (Formerly Avista Phuket Resort & Spa)
Region: Thailand > Phuket > Karon > Kata Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Kata Beach
#3 On the Beach Hotel in Kata Beach
#5 Luxury Hotel in Kata Beach
#5 Spa Hotel in Kata Beach
#6 Romantic Hotel in Kata Beach
Price Range: £73 - £268 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Phuket Kata Avista Resort and Spa 4.5*
Number of rooms: 143
Official Description (provided by the hotel):
Indulge in luxurious accommodations at Novotel Phuket Kata Avista Resort & Spa at Kata Beach. Raise your vacation to a higher level and have a stunning experience in Thailand. Novotel Phuket Kata, not just any other hotels -- it stands as one of the most expressive and stylish ones in Phuket. This beautiful hotel's design itself is a splendid architectural deco-nature model of bio-regional and ecological harmony. Set against gently sloping hills, it is the perfect spot to achieve your much-needed relaxation as well as to explore the wild jungles, magnificent beaches, and exciting nightlife of Kata. The nice hotel's pool area is likewise a striking, exotic oasis of cascading royal-blue water juxtaposed against the turquoise Andaman Sea. ... more   less 
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Also Known As:
Avista Phuket Resort And Spa
Avista Phuket Hotel Kata Beach
Novotel Phuket Kata Avista Resort And Spa Kata Beach

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