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“Nothing but class...”

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Novotel Phuket Kata Avista Resort and Spa
Ranked #6 of 56 Hotels in Kata Beach
Certificate of Excellence
St Albans, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Nothing but class...”
Reviewed 30 November 2010

Wow... What a find. I really can't see how this isn't number 1 in Kata - it's incredible. The rooms are amazing, so stylish and modern. Great service all round too. No complaints here. Will definitely be back.

  • Stayed November 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank michael_hann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this review, 5 December 2010
Dear Guest,

It gives our team immense pleasure to know that you had a memorable experience with us.
We thank you and look forward to your continued valuable patronage.

Warm Regards

Management
Avista, Phuket
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,488 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (464)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Jurong, Singapore
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 November 2010

This trip to Phuket is really an unforgetable one. We had a 4 days and 3 nights stay in the resort before going to Bangkok. We were being served with drinks and face towels and not forgetting with a great smile from the staff on the arrival. We had an early check in and was wonderful as it was only 1130am. The room was beautiful and cleaned. The bathroom was spacious. The room was big. Not forgetting the waitress and waiters who were served us breakfast during our stays. They even rememer our room number when we were there for breakfast.

From the bell boys till frontdesk service providers, they are really an assets to your company. I would come back and stay again with my partner and probably with our friends next year. Hope you guys take care. GOOD JOB.

  • Stayed November 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank baby1993
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this review, 5 December 2010
Dear Guest,

It gives our team immense pleasure to know that you had a memorable experience with us.
We thank you and look forward to your continued valuable patronage.

Warm Regards

Management
Avista, Phuket
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vizag
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 November 2010

Booked this hotel by seeing the reviews of other travellers on tripadvisor
It was a very good decision... the hospitality and the comfort made our trip very memorable..
Upon arriving they gave us a welcome drink and a small hand garland.. they made us feel comfortable by explaining abt the hotel and were escorted to our room ..
we have booked the avista club room.our room was on the top floor of the hotel and teke my word the view we had from our room was very very beautiful.....
Just relaxing on the bed we could see the beautiful beach......
the location was very peaceful.. reccomended for ppl who come on a liesure stay and who like to be away from the busy crowd of patong.. there a re quite a few shops and places around the hotel which are nice... and to add on the hotel provided free wifi which was pretty good.
The only disadvantage tht i would say is tht there is a steep ( pretty steep) hill tht u need to climb to get to the hotel...which is a little tiring ..
but other than tht .. the hotel is wonderful...

  • Stayed November 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank koneru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this review, 5 December 2010
Dear Guest,

It gives our team immense pleasure to know that you had a memorable experience with us.
We thank you and look forward to your continued valuable patronage.

Warm Regards

Management
Avista, Phuket
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stockholm, Sweden
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 November 2010

Great staff, beautiful hotel and elegant rooms, couldn´t ask for more!

  • Stayed November 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Happppppppy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this review, 30 November 2010
Dear Guest,

It gives our team immense pleasure to know that you had a memorable experience with us.
We thank you and look forward to your continued valuable patronage.

Warm Regards

Management
Avista, Phuket
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Munich, Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 November 2010

We stayed 2 weeks. We enjoyed every minute. Very good breakfast. Amazing Pool an very nice rooms. We will come again.

  • Stayed November 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RolandPetra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this review, 30 November 2010
Dear Guest,

It gives our team immense pleasure to know that you had a memorable experience with us.
We thank you and look forward to your continued valuable patronage.

Warm Regards

Management
Avista, Phuket
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cape Town Central, South Africa
Level 3 Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 26 November 2010

From Arriving till leaving this hotel not only does it right but with style and Class.

Everything was organised over email from booking and a better rate given with extras. We opted for airport transfer and the driver was waiting and smiling. He even went further to please us and drove us off to a cash exchange before arriving at the hotel.

Check in was flawless and our early check in resulted in a room that was brilliant but with a limited view.

The ROOM - Wow what more do you want. For kids brilliant as it has 2 beds one a King and the other a queen. A big flat screen Tv with dvd player and inputs for anything and everything. The even had a usb charger (really handy for ipods and other stuff). Enough plug points to power all your tech stuff.
The bathroom has a double shower bath and 2 seperate wash basins and a loo too. All new modern and clean.
A nice big fridge for your stuff to keep cool. A locable safe etc etc.

Ok so the walk up the hill is not much. For those who are sick lame or lazy thake the taxi service which is 2.1m from the hotel entrance. For everyone else its great to walk and you get ride of all that great food you get fed.

The breakfasts are awesome with anything and everything. And the best part is Matilda!!!!! The Swedish Ms fix it. Every morning she comes round to ask how you are and hows the hotel. The first morning we mentioned that we had no view and within 10 minutes after breakfast we were moved to the top floor with views over the entire Kata. This young vibrant and helpful lady is the hotels biggest asset. Nothing is out of her grasp and if you need it or advice this is the person.

The hotel pools are lovely with a top and bottom section and a kiddies pool too. Spa on site one of the best in Phuket. There are kids rooms with games delux and big kids games room. A library and fully equipped gym etc etc.

And a big plus free internet and yes free computers with web cam etc for you to use.

The staff are brilliant always smiling and really warm and make your stay a special one.

We loved the hotel and stayed for 10 nights and did not regret our choice.

Well done Avista and thank to Matilda for making Avista our home.

  • Stayed November 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank PaulVanR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this review, 30 November 2010
Dear Guest,

It gives our team immense pleasure to know that you had a memorable experience with us.
We thank you and look forward to your continued valuable patronage.

Warm Regards

Management
Avista, Phuket
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chiang Mai
1 review
Reviewed 25 November 2010

The only negative comment is the food at breakfast. The menu hardly changed from day to day and the food was only average. The coffee was far too strong and not a very pleasant blend. I would expect better given how much better the rest of the service was. The staff were all excellent, and in particular Matilda Petterson, the trip advisor, who was remarkably helpful, pleasant and attended to any problem - no matter how minor - promptly.

  • Stayed November 2010, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank xxx080
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this review, 30 November 2010
Dear Guest,

At the outset we would like to thank you for your patronage. We consider your suggestions valuable in our constant search to further enhance guest experience. We are in process of implementing remedial steps and hope the same will be resolved before your next visit.

Warm Regards

Management
Avista Phuket
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Phuket Kata Avista Resort and Spa

Property: Novotel Phuket Kata Avista Resort and Spa
Address: 4 Leam Sai Road, Kata Beach, Karon, Phuket 83100, Thailand (Formerly Avista Phuket Resort & Spa)
Region: Thailand > Phuket > Karon > Kata Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Kata Beach
#3 Business Hotel in Kata Beach
#3 On the Beach Hotel in Kata Beach
#4 Spa Hotel in Kata Beach
#5 Luxury Hotel in Kata Beach
#6 Romantic Hotel in Kata Beach
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Novotel Phuket Kata Avista Resort and Spa 4.5*
Number of rooms: 143
Official Description (provided by the hotel):
Indulge in luxurious accommodations at Novotel Phuket Kata Avista Resort & Spa at Kata Beach. Raise your vacation to a higher level and have a stunning experience in Thailand. Novotel Phuket Kata, not just any other hotels -- it stands as one of the most expressive and stylish ones in Phuket. This beautiful hotel's design itself is a splendid architectural deco-nature model of bio-regional and ecological harmony. Set against gently sloping hills, it is the perfect spot to achieve your much-needed relaxation as well as to explore the wild jungles, magnificent beaches, and exciting nightlife of Kata. The nice hotel's pool area is likewise a striking, exotic oasis of cascading royal-blue water juxtaposed against the turquoise Andaman Sea. ... more   less 
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Also Known As:
Avista Phuket Resort And Spa
Avista Phuket Hotel Kata Beach
Novotel Phuket Kata Avista Resort And Spa Kata Beach

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