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“Near-perfect.”

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The Shore at Katathani
Ranked #1 of 56 Hotels in Kata Beach
Certificate of Excellence
Sydney, Australia
Level 2 Contributor
6 reviews
3 hotel reviews
“Near-perfect.”
Reviewed 3 August 2014

Wow - we honeymooned at the Shore during July and we couldn't have been happier with our time there. The service was faultless, views were breath-taking, the rooms are huge and well-appointed and the resort is very private. The only criticism I would have is that the food served at the restaurant did not meet quite the same high level as the other features but that is only a small criticism and did not detract from our stay. HIGHLY RECOMMENDED!!!

Room Tip: Our room was on the Turtle lane at the far end and we felt completely alone. Higher rooms will give...
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  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank GarethWMoss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katathani1, Manager at The Shore at Katathani, responded to this review, 5 August 2014
Dear GarethWMooss,

Thank you very much for taking your time to share your experience here at the Shore.
I am really happy to read that you had a great stay. Please be assured that I will pass your positive comments to all departments here at the Shore.
Regarding the comment to our food, I am sorry that we not fully met your expectations. We always strive to improve in every section. I already talked to our chef to improve our food.
I hope you had a hassle free trip back home and hope to welcome you back “aShore” in the near future.

Yours sincerely
Assistant Resort Manager
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1,221 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (353)
Date | Rating
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English first
Coffs Harbour, Australia
Level 4 Contributor
38 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 3 August 2014

We checked in and were greeted by Noah who was fantastic, he escorted us to our room with great enthusiasm it really set the tone for our stay.

Our room was breath taking, we had the Ocean view pool room which i recommend, This hotel is great because it is away from the crap in Patong, its in its own sanctuary as such.

Food was good, free wifi, we would stay there again if we go back to Phuket

Room Tip: This Hotel is very steep although the staff pick you up in golf carts and take you everywhere
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  • Stayed August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank nerf76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katathani1, Manager at The Shore at Katathani, responded to this review, 5 August 2014
Dear herf76,

Thank you very much for taking your time to write us this review.
I am really happy to read that you had a good stay. Please be assured that I will pass your positive about Noah to all concerning departments.
I hope you had a hassle free trip back home and hope to welcome you back “aShore” in the near future.

Yours sincerely
Assistant Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dover, Delaware
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 August 2014

This was the first of two resorts on our honeymoon tour in Thailand. Staff was very accommodating and extremely friendly. They were always willing to go out of their way to please us. We had a sea view pool villa which was absolutely amazing. The infinity pool with sunken lounge seemed to flow right into Kata Noi Beach. Resort dining was good but pricey, although the buffet breakfasts were included and were outstanding. Right outside of the resort on the strip were some decent restaurants, shops, and massage parlors as well that were good and much cheaper. I recommend getting a 1hr. Thai massage for roughly $9 USD. Although we stayed during the low season (in which it rained a few times, but never put a damper on our plans) quite often it seemed like we had the resort all to ourselves. We absolutely loved the resort and staff and, if it weren't for the 24 hr. plane flight, would with out a doubt return to The Shore.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
1 Thank seamatsea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katathani1, Manager at The Shore at Katathani, responded to this review, 5 August 2014
Dear seamatsea,

Thank you very much for your review.
I am really happy to read that you had a great stay. Please be assured that I will pass your positive comments to all departments here at the Shore.
I hope you had a hassle free trip back home and hope to welcome you back “aShore” in the near future.

Yours sincerely
Assistant Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level 4 Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 26 July 2014

This hotel was damn close to paradise. This was our first stop on our honeymoon vacation to Thailand and Cambodia. What a way to start our trip! Staff was incredibly classy, friendly, and welcoming from start to finish. We arrived in the morning after a long 24 hour journey and were met with flowers, fresh drinks, and fresh scented towels. We were then showed to our ocean view pool villa (#8811) which was stunning. Large room with a sizable infinity pool, sunken lounge, and an amazing view of Kata Beach. I would sit in the pool watching the surfers every evening during high tide. The entire grounds of the hotel were beautiful and impeccably maintained.

Great breakfast delivered to the room every morning with pretty much anything you want. The restaurants at the hotel were also good, but not amazing. We ate at the Harbour for lunch a few times and once for dinner. No complaints, although slightly overpriced. If you are looking for a cheaper meal, Orchid in town has very serviceable Thai food.

Only downside to speak of at this hotel was the bed, which was extremely hard. I normally prefer a harder bed but this was like a rock.

Room Tip: Lower rooms are much easier to access. I would recommend 8811-8814 for the best views.
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  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
5 Thank mroth14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katathani1, Manager at The Shore at Katathani, responded to this review, 29 July 2014
Dear mroth14,

Thank you very much for your recent review. I am happy to read that you found your paradise here at The Shore and enjoyed your staying with us. Please be assured that I will pass your positive feedback to all departments as it will surely motivate our staff to continually deliver a consistently high standard.

Regarding the food, I am sorry that we not fully met your expectations. We always strive to improve in every section and I already talked to our Chef to work on the details to improve from good to amazing so also our food & beverage section can match up to the total standard of the resort.

As for the bed it is certainly up to individual requests and usually if guests prefer a softer setting we provide soft toppers to ensure most relaxing nights. I sincerely apologize if this option has not been offered to you during your stay. Should you consider a return, please send us a short note or inform upon arrival and I am very confident we can adjust the bedding up to your requirements and serve you better upon your next visit to The shores of serenity.

I hope you had a hassle free trip back home and am looking forward to welcome you back “aShore” in the near future.

Yours sincerely

Assistant Resort Manager
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Melbourne, Australia
Level 5 Contributor
64 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 23 July 2014

We loved this hotel. We had a poolside villa, with partial ocean view. Very clean, ver comfy. Villas are positioned in a way that everything feels very private. Staff are very friendly. The hotel has staff who drive you round the resort in little gold carts. Villas are built into the side of a hill, so staying here may be an issue for those people with mobility issues. A private car from our hotel to phuket town was 550 baht. This hotel is a bit out of the way...about 15-20mins walk to Kata, also metered taxi's are near by. There are a few shops nearby, minimarts, pharmacy, tailors, massage palours, restaurants etc. room service was good, as was the hotel restaurant. The buffet breakfast has everything you could want, including great coffee. If you like to be close to the action, then this is not the place for you. But if you want somewhere private and quiet to stay, then this is the place for you. Attention to detail and quality of room was up to a european standard in my opinion. We loved our room and were sad to leave. A big thank you to the friendly staff for looking after us during our stay :)

Room Tip: Beach view room
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  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank AnnaCatharina2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katathani1, Manager at The Shore at Katathani, responded to this review, 23 July 2014
Dear AnnaCatharina2001,

Thank you very much for taking your time to share your experience here at the Shore. I am really happy to read that you had a great stay. Be assured that I will pass your comment to all concerning departments.
I hope you had a hassle free trip back home and hope to welcome you back “aShore” in the near future.

Yours sincerely
Assistant Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level 4 Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 17 July 2014 via mobile

Our second time to visit the Shore and once again we are blown away by this location. The reviews do not lie. Once again, we booked a one bedroom sea view pool Villa. Check in is very smooth, including welcome, buggy to villa.

First class accommodation, wonderful views from room, very spacious in bedroom, bathrooms, storage and outdoor lounge area. The pool is of a good size for couples to cool down, relax and take in the spectacular coastline. The coffee machine is most welcome in the villas for those who like to rise and shine with a decent coffee. The wifi is not a problem, with very good reception available throughout the resort.

The only difference between our visit two years ago and this time, would be the efficiency of the airconditioning (less effective and a littler noisier), as well as the housekeeping. Whilst the housekeeping was efficient and the villa was kept very clean, with a good supply of towels and fresh linen, we did not see some of the smaller touches that we experienced on our first visit. Nevertheless, we were quite ok with the cleanliness of the villa.

We dined at the Shore restaurant every night (including two nights with room service). The staff at the shore restaurant are excellent and this includes the breakfast and evening staff, as well as those delivering room service. The food at the restaurant is good (not excellent) however the staff go out of their way to accommodate individual food requests. We ordered specific dishes for breakfast with no problem at all. We would however, like to see more authentic Thai dishes on the menu for dinner.

The spa is very good and worth mentioning for spa packages and massages.

The shore is definitely a place to unpack, relax and take time out from a busy world.

Thank you to the Shore management and staff for a very relaxing holiday. See you next time!

Stayed July 2014, travelled as a couple
Helpful?
2 Thank Brizzy_Family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katathani1, Manager at The Shore at Katathani, responded to this review, 18 July 2014
Dear Brizzy_Family,

Thank you very much for taking your time to write us this review. I am really happy to read that your second stay also did meet your expectation.
Please be assured that I will pass your comments to all the departments.
Regarding the Aircon, I already talked to the Engineering department to recheck the Aircon system in your room.
I hope you had a hassle free trip back home and hope to welcome you back “aShore” for your third stay.

Yours sincerely
Assistant Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 July 2014

This is our second trip to Thailand having previously visited Six Senses Koh Samui. The Shore lived up to expectation of accommodation although we did need maintenance on our air conditioning and 3 out of our 4 pool villa lights needed fixing on our request. Clearly, a checklist is not used to check each room! Room 8822 was our pool villa for 2 weeks the best by far!

Unfortunately, the food massively let's the resort down and I would advise against half board or full board. Be warned it is not full or half board as you might expect but simply an allowance of 750 THB per person per meal, and is often not enough to cover a main meal! Be ready to put your hand in your pocket! When we stayed one of the restaurants was closed, but to be honest it made no difference all the food was bland and not very good for Thai cuisine. Our local UK Thai restaurant offers more choice, better value and better taste.

The Spa is not part of the hotel and is not that impressive. We had a treatment each and they were over priced and under delivered.

The Shore has a lot to improve on food and frankly is depressing. Breakfast buffet was really awful with nothing freshly cooked and could well of been sitting there for hours.

Room Tip: Pool villa 8822
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  • Stayed July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
3 Thank Andrew C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katathani1, Manager at The Shore at Katathani, responded to this review, 18 July 2014
Dear Andrew C,

Thank you for your review on TripAdvisor. We are delighted our accommodation lived up to your expectations and to see your recommendation for the villa #8822 to other readers. However it is very much regrettable that allover your stay has been not satisfying.

Your comments regarding maintenance, spa and our food & beverage departments have been well noted and please be assured the management will take further action to ensure all areas are improved.

Regarding the full-board, please accept our sincerest apologies for the kitchen and full-board arrangements not having met your standards. As already discussed personally with you, the full-board is an option that is meeting the requirements of most our guests who decided to book it and comes with a variety of set-menus in Thai and Western food that will cover an appetizer and the main dish exactly without any additional charges. For those who would like to go a la carte instead a credit is granted and if the value is above then simply the price difference is to be settled separately. Therefore the full-board option is not to be confused with all-inclusive which is not offered at The Shore.

Once again thank you very much for your comments. We will take this opportunity to work on future improvements and hope to welcome you back to The Shore on another occasion.

With kindest regards,

Assistant Resort Manager
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Additional Information about The Shore at Katathani

Property: The Shore at Katathani
Address: 14 Kata Noi Road, Kata Beach, Karon, Phuket 83100, Thailand
Phone Number:
Region: Thailand > Phuket > Karon > Kata Beach
Amenities:
Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Kata Beach
#1 Luxury Hotel in Kata Beach
#1 Romantic Hotel in Kata Beach
#1 Top resorts Hotel in Kata Beach
#5 Family Hotel in Kata Beach
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — The Shore at Katathani 5*
Number of rooms: 48
Official Description (provided by the hotel):
A luxury beachfront pool villa resort on Kata Noi Beach in Phuket, Thailand. This adult only resort is a natural fusion of indoor and outdoor living where time has no meaning beyond the pleasure of every moment. ... more   less 
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Also Known As:
The Shore At Katathani Hotel Kata Beach
The Shore At Katathani Phuket/Kata Beach

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