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“Average to slightly sub-par”
Review of Phuket Kata Resort

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Phuket Kata Resort
Ranked #32 of 56 Hotels in Kata Beach
Certificate of Excellence
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Average to slightly sub-par”
Reviewed 9 March 2013

I stayed about a week.

The reception staff were a little unfriendly when I arrived, spoke very little English and seemed a bit stiff. Nobody offered to help carry my luggage, I was simply led to my room, handed the keys, and left alone.

The room was reasonably spacious, as was the bathroom except for the broken handwash tap. Air conditioner was ok, a remote control would have been nice though. The main light seemed to be connected in series with the AC so had to sleep at night with a light on. No bed bugs but tons of Mosquitos and a little cockroach or two. Spacious cupboard with working safe. Disappointing CRT TV; flat panels should be standard in this day and age. Wifi is not free but the hotel next door has some signal on the left side of the hotel (kata poolside resort) which is totally free and not password protected, but rather slow.

Huge pool, clean, nice swim-up pool and loads of poolside beds. The swim-up pool is the single best feature of the hotel. The bar man Mathawee was quite friendly. The restaurant manager a little surly though.

Well-situated close to the beach and shops. The raw sewerage smell sometimes wafts over the hotel though.

Pricing was not particularly good for a 3 star hotel (THB 4200/n).

Overall, not a bad experience. I might have recommended it if it was cheaper.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ZATrav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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194 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
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English first
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 11 February 2013

it my 1st time to phuket: m glad to choose phuket kata resort after plenty of research. Beside the norms when travel in Thailand: mosquitoes & poor English, the location is great! nice restaurents,cafes,cheap street food and spa nearby: 5min walk to beautiful kata beach.only disappointment is non-thai staff working at shops,most of them are rude and it really spoilt mood of shopping spirit.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TJsin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helsinki, Finland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 January 2013

We really enjoyd this hotel and its very nice pool area. We had a pool access from our room, but althought it was nice, our room was located so that the terass was in the shadow all day long and therefore we didint really enjoy this option as much as we would have been wanted. Nevertheless, Phuket Kata Resort is a lovely, peacefull place to stay!

  • Stayed January 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank miamariamia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gurgaon
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 January 2013

We visited Phuket in october and the weather pleasant the hotel is bit away from the town but the Kata beach is really nice, much better than the croweded ones in Phuket.
The Pool Bar is quite a treat, The hotel has decent rooms but the room serrvice is bit sluggish, The food is good and they have activities planned out for kids which really means a lot to family like ours with a small kid (Son is 4)

Room Tip: Try take a room with a direct pool access.
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  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank nidhijena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockholm, Sweden
Level Contributor
35 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 26 December 2012

I think this place has two names - kata pool lagoon for online bookings and Phuket Kata Resort, or something, for Nordic package holiday makers.

During this high season hotel is overrun by package holidaymakers. Nothing wrong with that, but I think the prebooked customers affect service attitude. This is the only hotel ever I've paid 3500bht/100eur per night and not received a single smile or greeting from reception staff.

Room service and pool bar guys were the only staff to actually share a friendly face. Although our room service tray, placed outside the room, was only picked after 24 hours and animal activity when I informed the receptionist on it. No apologies or smiles again. And the room was cleaned twice during.

All in all I would def not stay again here. Holidaymakers beware if the dual naming.

Room Tip: Pool access rooms are quieter but nevertheless subject to neighbour noise.
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  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
4 Thank lare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
singapore
Level Contributor
97 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 3 December 2012

I visited Phuket Kata Resort with my friends and we really had a amazing experience. The rooms were big and lovely. The bathroom was also nice. We really enjoyed a lot and had a very good time. We got a pool access from the room directly. The location is amazing.

Room Tip: All the rooms are big and spacy.
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  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank CoolPraveen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rawalpindi, Pakistan
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 15 November 2012

We booked three nights from Nov 11 to Nov 14 and really like our stay there. We chose to stay at Kata beach which is a bit far from Patong and the area is much quieter. The beach is always full though. We took a pool access room and it came with our own pool access, a balcony and a atleast our room (820) was pretty big.

Pros: Clean rooms, fast check-in and check-out but that may be because we booked through Agoda and didnt have to pay anything there, the pool water was always clean, good location with respect to Kata beach and to buses that go to Karon and friendly staff.

Cons (pretty petty for our over all stay): Our shampoo and shower gel were not topped up at all and the hotel didn't have an iron

Room Tip: We stayed in room 820. Pretty big room and at the end of the pool which gave us a bit of privacy.
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  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MustafaR832
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Phuket Kata Resort

Property: Phuket Kata Resort
Address: 30/9 Kata Road, Kata Beach, Karon, Phuket 83000, Thailand
Phone Number:
Region: Thailand > Phuket > Karon > Kata Beach
Amenities:
Bar / Lounge Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#23 Luxury Hotel in Kata Beach
Price Range (Based on Average Rates): £
Hotel Class:4 star — Phuket Kata Resort 4*
Number of rooms: 105
Official Description (provided by the hotel):
Phuket Kata Resort presents a very comfortable, quiet and clean resort just 300 meters from the famous Kata beach. The comfort Phuket Kata Resort offers 104 rooms, and one pool side view suite. Central to our resort is a beautiful swimming pool. Phuket Kata Resort Quiet, Clean & Very Reasonable prices. ... more   less 
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Also Known As:
Phuket Kata Resort Kata Beach

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