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“The Heights B23 was perfect in every way. Stay here!”
Review of The Heights Phuket

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The Heights Phuket
singapore
Level 5 Contributor
76 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
“The Heights B23 was perfect in every way. Stay here!”
Reviewed 17 May 2014

As Phuket is just a short hop from Singapore, we have been here for short getaways a couple of times. Our stay at B23 the Heights, though for a short 3 nights, was our best stay to date. As for B23 apartment in The Heights, it was perfect in almost every way and here's why

The pluses
The Apartment- THE View:
The apartments here are individually managed and rented out, and we picked B23 (managed by Graham and Lillian). Our unit was a two bedroom apartment with stunning views of Kata Beach and the sparkling Andaman Sea. Everyday you get to watch sun set from your room, or the living room balcony (full glass sea facing panels that open to the front patio). I still recall one evening just gazing out into the beautiful sunset with the glistening sea and thinking 'wow, this is sublime.'

The apartment: Rooms/Living Area/ Kitchen
Graham and Lillian who manages B23 did a fantastic job of designing and decorating the interior with lotsa thoughtful touches, as well as putting in appliances and modern creature comforts. The apartment is spacious (240m2) and has 2 bedrooms (one with ensuite huge bathroom, king bed and seaview balcony, and the other with 2 queen beds, and a toilet just outside of the second bedroom also accessible from living room), a HUGE living area with a dining table, sofa/telly area and balcony/patio with outdoor dining table as well as outdoor lounge chairs. Beds were comfortable, wardrobe more than spacious, in room safe provided.

Furniture and interior decorations are tasteful, modern and inviting. You could tell that the owners put in much thought into putting together the apartment, it is not just some basic furnishings for rental purposes. Creature comforts include 51inch plasma TVs not just in the living room but also bedrooms, with cable TV, DVD players complete with DVD selection, sound system, large bathtub, separate his/hers sinks, separate rain shower,remote ceiling fans and also air conditioning in every room (including living room), washer and dryer. The kitchen was fully equipped with new appliances. Fridge, cooker, oven, dishwasher, coffeemaker, kettle, microwave, toaster, blender, crockery, cutlery, pots pans, etc.

Condo Facilities:
We spent a lovely morning at the free form salt water infinity pool. There is also a gym and sauna. The condo also comes with 24/7 security and your own private parking lot.

Location:
Kata is our preferred location in Phuket as we are not the partying sort (Patong would them be your choice), nor are we looking for somewhere totally secluded and quiet, so Kata was great. As we opted to rent a car in Phuket, so getting around wasn't an issue. The Heights is located on a hilltop so you will probably want to rent a car to get up and down the slope.

Hospitality
Lillian and Graham were friendly, professional helpful and warm hosts. Graham greeted us at the bottom of uphill slope and guided our car to the apartment. They provided us with a place to rest and recharge while waiting for the B23 apartment to be ready and explained everything to us during the check in. The service mindset is one that sets out to delight the guests and these were evident in the little thoughtful gestures: i) Complimentary groceries in the fridge (milk, juice, eggs, butter, jam, fruits, salad dressings and all sorts of condiments, pasta, pancake mix, instant and ground coffee, assortment of teas ETC!) wow, my mother was seriously happy in the kitchen. ii) Beach bags in rooms for us to throw in what we needed, complete with mozzie sprays, sun sprays and even an aloe vera aftersun gel, plenty of beach towels. iii) Free wifi as well as complimentary use of a local cell phone to make local calls iv) aromatherapy essential oils which you can drop into the simple burner with spare tea lights, v) plenty of nec basics such as kitchen towels, tissues, complimentary toiletries (including a foam bath essence for the tub) trashbags, drinking water etc. vi) Alternate day maid service, through and polite vii) And because we were traveling with a baby, they rented a full crib for us FOC simply with us throwing in the rental of one other baby item to meet the minimum spend. We really appreciated that viii) Last but not least, they were super responsive over email and were very helpful with giving tips and recommendations for activities and dining options

Minus
One minus point is that you do need to navigate steps OR slopes (there is a longer winding path up and down if you can't manage the steps) in the property, and it could be more challenging for seniors. Also if you did not rent a car, it could also be tiring walking up and down that slope to get to the beach and back.

All in, it was a dream holiday for us, and we hope to be back.

Room Tip: B23 managed by Graham and Lillian. I booked it through Flipkey (by Tripadvisor), I believe the name...
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank cookiencoffee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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23 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Singapore, Singapore
Level 5 Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 19 April 2014

Amazing condo with first class amenities. A great way to spend time in Phuket. Kata beach is also also perfect location, lots of choices but still quiet at night for you to hear the waves from the beach when sitting on the balcony...

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TorbjornK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 17 April 2014

We spent 1 fully month at The Heights and we enjoyed our stay very much. A superbe pool- gym aerea. The view from the appartment over the andaman sea is breath taking and to get up in the morning and having the feeling of living outside is unique.The appartment is big and confortable. The cleaningservice firstclass.
Perfect for people who like to be away from the puplic and crowded places but still want to have the possibility to be within minutes in the middle of the shaking asian life. Just nice.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marco M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level 4 Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 20 March 2014

Spent 8 nights in A11 and the view was amazing. The condo was first class and having our own private pool was pure luxury. We were three couples, one being my parents. The only down side was the walk to and from the beach and town was up a large hill. We rented scooters for the week and that solved a lot of the problems of the hill for my parents.
While we are ready to go home we are not ready to leave this view.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank todd a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 8 February 2014 via mobile

Comfortable and lovely beautiful home, overlooks kata-Karon beach and has a view of the big Buddha. Lillian and Graham's hospitality was amazing, they were always just a call or email away and yet they were completely gracious in giving us space to enjoy our holiday too. They took us sightseeing and recommended many great destinations for us. They helped us out with our rental car when we got a flat tire without hesitation. Towels for showering and beach towels were provided and ready, ample closet space, 3 beds, two great bathrooms, and a wonderful open kitchen adjoined to the living room. A beautiful condo, and we would all recommend it to any who want to stay in Phuket, escape the crowds yet experience the beauty of
Phuket.
--
4 Martz's,
1 Herrera,
And 1 Trewenack.
Thankyou!

Stayed January 2014
Helpful?
Thank Patrick T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level 3 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 25 January 2014

We stayed here in December 2013 over the Christmas period, we found the whole complex to be luxurious and breathtaking. The views over looking Kata Beach were absolutely stunning, especially at sunset!
The A2 villa was a 3 bedroom apartment which was suitable for 2 families. The apartment had everything you could possibly need from a fully stocked laundry, movies in every room, toiletries and basic kitchen and pantry needs/equipment. The Manager and Owner were there to greet us on arrival to show us around, and were very helpful.
The A2 villa felt very safe, with the security guards/barrier very close by. Kata beach area as-well was relatively safe, and beaches are beautiful!
Make sure you have a beer on the beach with Duke (near Club Med) you'll love the company and his skill with making cocktails.
Make sure you also visit these restaurants, Mom Tri's (we visited there for Christmas lunch and it was superb), 2 Chefs, Da Vincis, and 2 gether.
The supermarket at the bottom of the hill was very handy, and you can buy most basic items.

IF YOU WANT LUXURY ACCOMODATION THIS IS THE PLACE!!

Room Tip: ''simply A2''
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  • Stayed December 2013, travelled with family
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank kreuzy8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunshine Coast, Australia
Level 4 Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 22 January 2014

Our family of 5 including 3 children aged 12, 9 and 5 recently enjoyed a wonderful vacation in this beautiful residence perched atop the hill overlooking Kata and Karon.We were close to everything we needed - yet away from the chaos of the high season on this popular island.
The photos on the website could have been taken the morning we arrived ! The unit was SO fresh and inviting and - even having seen the view on the net - it is nothing short of breathtaking !
We arrived late one afternoon after a busy day traveling with the kids. To our absolute delight the fridge was stocked with a wonderful array of breakfast provisions, muffins, drinking water etc and there was a list of recommended restaurants with delivery options. I can't tell you how relieved I was not to have to travel out again that day. We simply unpacked & settled in before ordering from the local Italian which delivered directly to our unit. We enjoyed a relaxed dinner, bathed the kids and then a lovely glass of wine on that amazing verandah while we watched the lights of fishing boats on the bay. Later in the evening we were entertained by fireworks and lanterns in the night sky - how beautiful.
The Heights itself is a collection of luxury condominiums / apartments. Every time we left / entered the complex - we passed the two security guards who greeted us. They always had a smile for the kids and were very welcoming to us. Unit B23 was lovingly maintained to the highest standard. It was exceptionally clean and well stocked with anything you could POSSIBLY need - towels, beach towels, even laundry supplies !
Graham and Lillian were the ultimate hosts. They are SUCH a gorgeous couple. They were there to meet us personally and to bid us farewell - yet they were totally unobtrusive during our stay. They were literally only a phone call away, but, the combination of a lovely welcome, a detailed compendium giving recommendations / phone numbers etc and a personal orientation tour were all that we needed. We tried several of the restaurants recommended by Graham & Lillian and also enjoyed a days snorkeling and swimming - again as a direct recommendation. It was like having a personal concierge and provided an invaluable service as there was no disappointment - everything had been personally tried and tested. We also spent many hours just enjoying our kids in the gorgeous pools. We had some family visit during our stay and they were all in awe of the apartment.
Our kids normally each have their own bedroom, but they were easily and happily accommodated in the 2nd bedroom which has two queen size beds and it's own tv as well as generous sized closets. We would definitely recommend this accommodation to family and friends and could not imagine staying anywhere else if we ever return to Phuket.

Room Tip: B23 - that's ALL you need to know :)
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  • Stayed January 2014, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Julia K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Heights Phuket

Property: The Heights Phuket
Address: 251, Koktanod Road, Kata Beach, Karon, Phuket 83100, Thailand
Region: Thailand > Phuket > Karon > Kata Beach
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Swimming Pool
Hotel Style:
Ranked #15 of 50 Speciality Lodging in Kata Beach
Price Range (Based on Average Rates): ££
Number of rooms: 2
Also Known As:
The Heights Phuket Kata Beach

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