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Reviewed 1 December 2017 via mobile

The resort is modern and clean located close to many restaurants and bars within a short walk from the nearest beach. The staff at the resort are keen to help at all times and always friendly, happy and polite.
We had a problem with the drainage in our room and within minutes of reporting it, someone was on hand to fix the problem and an alternative room was offered. The manager went out of his way to personally find me and personally apologise and offer a compensation.
I would highly recommend the resort to anyone it is great value for money and an excellent place to stay!

Stayed: December 2017, travelled with friends
1  Thank ClaudLW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 November 2017

This is a great resort and good value for Money. Walking Distance or take the free shuttle to Kata Beach. Nice rooms. Good location near to shops, restaurants and bars and Dino Park. Highly recommended resort. Nice pools and good for Children with family rooms.

Room Tip: The Family Rooms are just great
  • Stayed: November 2017, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Travellingiguana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 November 2017 via mobile

This was our 3rd stay at this hotel. We stayed in the rooms with bedroom and lounge area with kitchenette and additional sofa bed. The 3 hotel pools have something for everyone and we always found available beds. The hotel provide a shuttle service to the beach each morning.
The breakfast has a decent variety on offer and lunchtime snacks are also good value.
The hotel could probably do with updating in places but it’s it is a decent hotel in a good location with friendly staff and it was lovely and peaceful each evening. The gardens are also well maintained.

Stayed: November 2017, travelled with family
1  Thank solihulllady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 November 2017 via mobile

Travelled here as a couple. We were meant to stay three nights but unfortunately due to a cancelled flight we only had two nights here. Due to this the hotel had kindly upgraded our room to a suite! We would have been refunded our money for this night but unfortunately we booked through Agoda and they had already deducted the payment!

The staff were the friendliest we have met on our travels in Thailand! Lovely and always on hand to help with anything!

It has three pools, a lovely pool bar. The happy hour cocktails are lovely! Massive fluffy poolside towels are available.

We sampled the food one day at the poolside bar! Was lovely and so cheap for hotel prices!

Rooms were clean and spacious! A ten minute walk to the beach, they also have a shuttle bus run here in the morning! Lovely street food, bars and restaurants next to the hotel!

Would recommend this hotel! We were sad that it was fully booked as we would have loved to have stayed longer!

Stayed: November 2017
1  Thank Laura H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Veerapol P, General Manager at Centara Kata Resort Phuket, responded to this reviewResponded 25 November 2017

Dear Laura H,

Greeting from Centara Kata Resort Phuket.

Thank you very much for taking the time to fill in our on line guest satisfaction survey. We are delighted to hear you and your family had enjoyed your stay. Should you have any further assistance, please do not hesitate to contact me at your convenience. we look forward to welcome you back.

Kind regards,

Veerapol
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 November 2017 via mobile

There is lots to love about Centara Kata resort! All of the staff were amazing and it is an affordable place to stay. Kids club and crèche for the kids, spa for a massage, restaurants and three pools...the main one with a swim up bar, which was where we spent lots of our time!
The resort offers hotel credit specials called the bonanza. Eg. buy 10,000 baht and the resort gives you 5000 baht on top of that free of charge. You then use this credit anywhere around the resort including restaurants, room service and bars. Our first time in Thailand was perfect!

Stayed: October 2017, travelled with family
2  Thank Watto W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Veerapol P, General Manager at Centara Kata Resort Phuket, responded to this reviewResponded 25 November 2017

Dear Scott H,

Greeting from Centara Kata Resort Phuket.

Thank you very much for taking the time to fill in our guest survey. I hope you had enjoyed your staying with us here. Should I have you further assistance, please do not hesitate to contact me at your most convenience.

Kind regards,

Veerapol
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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