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“Wonderful stay”

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Andaman Cannacia Resort
Ranked #29 of 56 Hotels in Kata Beach
Reviewed 10 July 2012

We had a wonderful honeymoon in Thailand and the stay at the Andaman Cannacia resort was made so pleasant with all the helpful and friendly staff.
This was in March last year!!! MARCH 2011
Will go back anytime!

Room Tip: any room is great
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  • Stayed: March 2012, travelled as a couple
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1  Thank QuintinSmith001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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231 - 237 of 566 reviews

Reviewed 16 June 2012

We stayed here in the low season and it was tremendous value for money
A reasonable breakfast and good facilities staff very helpful
Free shuttle into town would stay here again
Excellent elephant trekking with half a mile of the hotel

Stayed: June 2012, travelled as a couple
1  Thank Bobthetaff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2012

We opted for the honeymoon suite cos we wanted to enjoy ourselves without the kids. They have made our stay very memorable as they took care of all the details. Room 314 has a very excellent view with the pte jacuzzi. We were told that our room has the best view. It has a total seaview and city view. Our room was indeed very pte as being on corner unit and top floor, our verandah was uncovered so the jacuzzi makes it very romantic as we can enjoy gazing at the stars while dipping ourselves in. There were petals on our bed as well as in the jacuzzi.

The staff was also very attentive. Since our island trip was on the last day, they even allowed us to settle the bill after we came back from the trip. They even gave us towels for us to clean up at the spa since we have checked out from our room. Overall we are very happy with the hotel and service. We would recommend anyone who wants to stay in this hotel.

The only setback is the hotel is on a high slope. It is very tiring to climb the slope. For us,we only went down the slope once because we rented a motorbike for a few days at only 250baht per day.

  • Stayed: April 2012, travelled as a couple
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4  Thank Shalehah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 May 2012

This was our 1st time to Phuket and had no idea what to expect. We arrived at the hotel and immidiately felt at home, the reception staff were freindly and advised us accordingly. We booked into our room and found that the room had been booked by the pool instead of a sea view. I informed the staff and without any fuss, they booked us into the sea facing room the following day. This is really a top class resort, the staff were freindly and helpful, only thing is the service was a bit slow at dinner. The rooms were a perfect size, fully airconed and lovely sea view. It is a 5 min walk to the beach so it was not a problem for us, we walked "the hill" daily and every evening to town so it was not a problem. However I think if one has difficulty walking one could use the free transport offered to the beach by the hotel. Been fitnes freaks, the only issue we had was the gym was very small. The hotel also has a tour operator based at reception to plan your itinerary which was great. This was our best holiday ever and will be back!

Room Tip: Rather spend a little more and get a sea facing room
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  • Stayed: April 2012, travelled as a couple
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3  Thank Ntambo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2012

Pros



- Good value for money

- Resort is clean and fairly well set out

- Friendly staff; We had friendly and smiling staff in particular at the pool bar!

- Good included buffet breakfast

- Complementary resort shuttle to and from Kata beach
- The Deluxe rooms had a balcony (with a nice view of the resort and ocean)
- In a quite area of Kata
- Nice multilevel pool area with pool bar



Cons



- Some, but not all the staff, did not understand English well. It may be a little arrogant of me to expect people to speak English in a non-English speaking country, but in my mind unless you're are in South/Central America (yes there are exceptions), English has to be considered the universal language. I have stayed in many other Asian countries and here at this hotel is probably the poorest English comprehension from a resort I've experienced.


- The service at the hotel restaurant was friendly, however the meals were slow to come out and at times the floor staff were a little inattentive. We were the only table one night in the restaurant and it took the better part of 30 mins for a banana split and pre-made chocolate cake to come out. We also had another couple say that they struggled to get service from some of the staff, who seemed to be more interested in texting on their phones and watching TV then catering to the need or enquiry.

- Lack of attention by room cleaning staff. We had several issues that on their own weren't a big deal, but together started to irritate us somewhat. Things such as forget to replace towels and coffee in the room was just the beginning. We then had to deal with swarms of Mosquitoes in the room when we would come back some days, and we figured out that the staff were leaving the room door open during cleaning and letting the mosquitos in. (When we first got into the room after travelling through the day, we were met by an army of Mosquitos. It would have been nice for that to have be dealt with prior to us getting there). We also had a broken part on our shower that was never repaired. I had to pull the item off and place it on the edge of the shower before anything was done. We had room service one morning for breakfast and then left soon after for a tour. On arriving back to our room, we noticed our breakfast plates sitting on a tray outside our room, which was 9pm at night! This may not have been the responsibility of the room cleaning staff to take care of this, but obviously the message for someone to collect this stuff was never received. (or it was just forgotten).


- The room that we were in (Deluxe) was a little dated in my opinion, for a 4 star Resort.

- No free WiFi

- The Deluxe room balconies have 'day-beds' on them, which is a nice touch, but in our opinion is a little impractical for here. It regularly rains here at this time of the year (beginning of wetter season in April) and the day bed gets regularly soaked. We're not sure if it ever really dries out and therefore would surely be a breading ground for mould. Perhaps a table and chars would have been a better idea and enabled us to use the balcony area to it's full potential.

  • Stayed: April 2012, travelled as a couple
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1  Thank FootFalcon31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 March 2012

Stayed here with my fiancé in the honeymoon suite in March 2012 and we were amazed at just how poor the service was. One example of the bad service was when we went to the pool bar and asked the lady (Koe) for a bloody mary - she looked extremely put out and angry that we were asking her for anything (actually throwing the drink menu down). She then served up vodka with tomato juice - not exactly a bloody mary. Each time we went to the restaurant or bar we had a similar experience. This was disappointing given that the room was great and it spoiled what would otherwise be quite an enjoyable romantic experience for the two of us. Something to note is that not all the honeymoon suites have a view like the picture on the hotel website advertises.

The location of the resort is also pretty bad - being at the top of a really really steep hill. This wouldn't be a problem in itself except for the fact that if you don't want to walk up the hill, the taxi fair up is quite expensive. The hotel does have a bus but you have to time your journey up the hill as the bus doesn't run all that regularly - and stops quite early on in the night.

  • Stayed: March 2012, travelled as a couple
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1  Thank Stassj J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2012

After deciding to stay in Kata Beach, we chose this hotel as it had good reviews. The hotel is on a hill on the edge of Kata, and is just a short walk to the beach and the town. The hotel runs a shuttle bus to the beach and to town, but we never managed to get it as it ran at funny times! However, one of the guys at the hotel did run us down to town for free one night when we asked to book a taxi, which was a good touch! The rooms were nice, and had a safe - which is always key! The only negative thing we can say about the hotel is the bar's pricing policy for drinks - they seemed to charge way over the menu price consistently, and while we didn't complain at the time, we didn't drink there again either. Overall, the hotel was good, and would definitely recommend it to anyone thinking of staying in Kata Beach.

  • Stayed: February 2012, travelled as a couple
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Thank Andrew P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Andaman Cannacia Resort

Address: 212 Kok Tanod Rd., Kata Beach, Karon, Phuket 83100, Thailand
Region: Thailand > Phuket > Karon > Kata Beach
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#12 Top resorts Hotel in Kata Beach
#15 Spa Hotel in Kata Beach
#24 Luxury Hotel in Kata Beach
Price Range: £29 - £152 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Andaman Cannacia Resort 4*
Number of rooms: 115
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Also Known As:
Andaman Cannacia Hotel Kata Beach
Andaman Cannacia Kata
Andaman Cannacia Resort Phuket/Kata Beach

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