We booked our stay at Tropical Garden Resort through the recommendations of a travel agent in Bangkok. From the minute that we stepped into the hotel and were greeted by very rude hotel staff, till we left, our experience there was terrible. The room we got had green colored painted walls with shiny red curtains with garish gold mesh sheer curtains over it. The toilet paper had hundreds of tiny insects crawling all over it; when we showed it to the cleaning staff, they just handed us a new roll of toilet paper but didn't do anything else about it. We tried to move to another hotel on our first day but they wouldn't give us our money back and the travel agency was of no help either.
- Official Description (provided by the hotel):
- Ideally located on the small peaceful beach town of Kata, the Chanalai Hotels and Resorts offers the three elegant different hotel styles, depending on your budget and taste namely: Chanalai Garden Resort overlooks the Andaman Sea and offers an environment that helps you escape your everyday cares. Chanalai Garden Resort, a four-star sea view resort, located on the small hill over looking the Andaman Sea and a minute walk to the beach.Retreat your self with sea sun sand on tropical island of Phuket. Just one block from Kata Beach, the resorts easily access to the nearby shopping areas and natural tourist spots on the island. Only 25 mins to Phuket and Patong and 15 minutes away to Promthep Cape,the most spetecular sunset view point on the island.The resort is outstandlingly located on the lush tropical foliage hill side overlooking Andaman Sea and just 200 metres away to Kata beach.Varied choices of eateries shopping,diving shop,surfing shop and some tourist spots close by ... more less
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- Also Known As:
- Tropical Garden Hotel Kata Beach
- Tropical Garden Kata
- Tropical Garden Resort Phuket
- Chanalai Garden Resort Phuket/Kata Beach