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“Great location”

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Kata Palm Resort & Spa
Ranked #23 of 56 Hotels in Kata Beach
London, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Great location”
Reviewed 22 May 2014

This is a great hotel, located close to the beach, comfortable rooms. Breakfast was included, the staff here are very friendly. Had a great week holiday here, pools right off the rooms was even better. Ideal location as we did a few excursions while we were here.

Stayed April 2014, travelled with friends
Helpful?
2 Thank ash7598
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RMKATAPALM, Manager at Kata Palm Resort & Spa, responded to this review, 3 June 2014
We are very appreciated for your feedback and hope to see you again. If you have planned to visit Phuket next time, please feel free to contact us or let us know.

Best regards,

Vichai
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,141 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (168)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Sentosa Island, Singapore
Level Contributor
32 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 16 May 2014

Firstly a rant on the poor adverting of this hotel. I opted for the Kata Palm based on the photos on the pool however, when we arrived we found that the main (largest) pool had been closed for 1 month and ongoing work meant it would remain closed for another month. I asked why the hotel website has no mention of this but the answer was just a feable excuse that "have not had time" - I really despise Hotels that do not openly report facility closures just to ensure bookings keep coming through....For this I would advise you to stay elsewhere if you visit Kata beach.I have been to Kata several times and my option to book here was purley pool linked due to the size and design so this lack of this and the lack of honestly from the hotlel really leaves a sour taste

As for the rest of the stay, the rooms are pretty large with a genuine Thai feel to them and include a small terrace (over the closed pool) and a good sized bathroom with bath. Breakfast is typical buffet style and consist of both western and thai options. Not the best but ok.

During out 5 night stay, the door to our room broke 4 times meaning that the door would not lock when closing. 4 times we had key cards changed and 3 times had a maintenance guy come and look at it. The most annoying issue was expaling the issue only to have staff bascally argue that the door wasn't broken...kinda strange

The location of the hotel is pretty much right in the middle of Kata and close to all the bars/restuarants and the beaches of Kata, Kata Noi and Karon...All offering wide open sand and plenty of sunbeds (100 bhat per per bed) - Kata is a great place and a lot less full on than Patong.

Room Tip: A pool view room.....If the pool is open
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank jetlagged3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RMKATAPALM, Manager at Kata Palm Resort & Spa, responded to this review, 3 June 2014
Dear guest,

We really need to do the maintenance. However it's completed now and we expect to re-open this pool on 5 June.

Sorry for your inconvenience.
Best regards,
Vichai
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane
Level Contributor
131 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
Reviewed 10 May 2014

We have stayed in Phuket many times and usually stay at Patong Beach. This time, we travelled as a group of 8 and stayed at the Kata Palm Resort on levels 3 and 4. The rooms were large and the showers were fantastic. The rooms each had a day bed and a balcony overlooking the swimming pools. The mini-bar in the room was very reasonable, as was the purchase of extra drinking water in the room. The buffet breakfast was great and catered for everyone. The hotel is situated in a good location - close to the markets, shops, 7 Eleven, restaurants, bars, tailors, massage places, laundry service and beach.

It cost us 400 baht to travel by tuk tuk to Patong Beach. It cost us 1400 baht to travel by air conditioned van to the airport.

The hotel has a swim-up bar and happy hour (15% discount from 5.30 to 6.30pm). The larger swimming pool was shaded by the trees which was great during the heat of the day.

The hotel has a restaurant out the front with live music.

If travelling in the summer, we would recommend getting two room keys - one to leave in the room and keep the air con running, and the other key to take with you. Of note, the air con worked really really well in the room.

If staying in Kata Beach, we would recommend this hotel.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank kiwibrent1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RMKATAPALM, Manager at Kata Palm Resort & Spa, responded to this review, 11 May 2014
We are very appreciated for your great comments here and glad to know that you and your party had enjoyed your stay with us.

Hope to see you again next time.
Best regards,

Vichai
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canberra, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 9 May 2014 via mobile

The location was absolutely amazing, as you cold walk 100 metres and instantly be immersed in the world. The resort itself wasn't as good. The rooms were tired and the traditional Thai architecture was too over the top for my taste. The in room services weren't too great either. The breakfasts were also quite average, other than the fresh cooked omelettes. The pool was amazing though. However if you just want a great location with an alright resort to come back to in the night then kata palm resort will be fine for you

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nelson B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RMKATAPALM, Manager at Kata Palm Resort & Spa, responded to this review, 11 May 2014
Thank you very much for your feedback, we will take note about the room conditions and specially about our food services.

Best regards,
Vichai
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nonthaburi, Nonthaburi, Thailand
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 May 2014

I went to Phuket last weekend and stay at Kata Plam Resort 2 nights. Kata Plam upgrades my room from Pool View to Pool Access, I and my family are very happy because we have 1 child. All staffs are very friendly and smile every time when they meet us, Room is very clean and bed is good, we sleep all night with comfort, Breakfast is OK. Next time, if I want to go to phuket again, I will think Kata Plam is number one of resort to stay.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mod_Garfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RMKATAPALM, Manager at Kata Palm Resort & Spa, responded to this review, 9 May 2014
Dear Khun Mod_Garfield,

Thank you very much for your great comments, we are very appreciated and glad to know that you had a great time with us. When you have planned to visit us next time, please feel free to let us know.

Look forward to seeing you and your family next time.

With warm regards,
Vichai
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shanghai
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 6 May 2014 via mobile

I recently stayed at Kata Palm Resort with my wife, son and in-laws. We occupied two rooms on the first floor. Our rooms had small gated patios with koi swimming in small ponds on either side of a stone path leading from our gate to a pathway. On the other side of the pathway was one more of two pools located on the premises. Lots of tall bushes and kept unwanted eyes off of us whenever we sat on the patio.

The room decor was lovely with Thai decorations above the bed in both rooms. The showers were hot and the ac was cold.

The breakfast buffet had a good variety and some items changed from day to day. The first day we ate mini doughnuts, freshly prepared. The next day was French toast.

One thing that I liked was the proximity to the beach and the rest of the Kata strip. Everything was easily accessible and walkable. It took 5 minutes to get to Kata beach and 10 minutes to reach the reserved beach chairs.

The staff at the beach were great. They kept the area clean and tidy and the food and drinks were great. They never pestered us and we always felt safe and comfortable leaving our belongings on the chairs.

If we return to Kata beach, we'll definitely stay at Kata Palm Resort again.

Stayed May 2014, travelled with family
Helpful?
1 Thank Anthony G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RMKATAPALM, Manager at Kata Palm Resort & Spa, responded to this review, 9 May 2014
Dear Khun Anthony G,

Thank you very much for your great comments, we are glad to hear that you and your family had a great time with us and will come back. So please feel free to contact us or let us know when you have planned.

Look forward to seeing you and your family next time.
Best regards,

Vichai
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vaasa, Finland
Level Contributor
42 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 6 May 2014

I could say perfect! Very nice hotel with helpfull staff, everyone of them took care of yourself. Pool area was amazing with a big garden. Our room was cleaning up every day and we had fresh towels daily. Breakfast was good and included different variety of food. The location was good, restful and quite close to the beach, shops.. Absolutely I´d recommend!

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Marika H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RMKATAPALM, Manager at Kata Palm Resort & Spa, responded to this review, 9 May 2014
Dear Khun Marika H,

Thank you very much for your nice comments, we are glad to know that you had enjoyed your stay with us and will also recommend our hotel to your friends and families. When you or any one you recommended plan to visit us, please feel free to contact us.

Look forward to welcoming you back.
Best regards,
Vichai
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kata Palm Resort & Spa

Property: Kata Palm Resort & Spa
Address: 60 Kata Rd | Tambon Karon, Kata Beach, Karon, Phuket 83100, Thailand
Region: Thailand > Phuket > Karon > Kata Beach
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool
Hotel Style:
#12 Spa Hotel in Kata Beach
#17 Family Hotel in Kata Beach
#19 Luxury Hotel in Kata Beach
Price Range (Based on Average Rates): £
Hotel Class:4 star — Kata Palm Resort & Spa 4*
Number of rooms: 184
Official Description (provided by the hotel):
Kata Palm Resort & Spa is your perfect choice of your great and memorable holiday - provides high quality rooms, facilities, services, great and easy access to the beach with a short walking distance – 5 minutes, or get free shuttle service to the beach where we provide free sunbed & umbrella, close to shopping center, restaurant and bars. Our resort features 184 guest rooms, 2 large free-form swimming pools with swim-up bars, 3 restaurants and facilities. ... more   less 
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Also Known As:
Kata Palm Resort And Spa
Kata Palm Hotel Kata Beach
Kata Palm Resort & Spa Phuket/Kata Beach

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