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“Lovely place to stay” 4 of 5 bubbles
Review of Kata Palm Resort & Spa

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Kata Palm Resort & Spa
Ranked #22 of 56 Hotels in Kata Beach
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Lovely place to stay”
4 of 5 bubbles Reviewed 28 July 2014

I stayed in the resort with my mother and daughter for our first holiday in Phuket. The room was clean and spacious with a great view over the pool areas. The pool and grounds were beautifully maintained and an oasis away from the hustle and bustle of everyday street life. The staff were friendly and tried their best to make sure we were comfortable and happy with our stay there. We loved the foyer area where we would often relax while waiting to be picked up by taxi's for shows or days out. It was quiet at night even with most rooms occupied. We especially loved the lovely, diminutive manager who seemed to take a shine to my mother and went out of her way every morning to find us in the breakfast restaurant and talk to us.... she was very sweet!

When you walk out to the street if you turn left you have a lots of restaurants and markets to choose from, plus the beach access is just down the road. Turn right and there are even more shops and restaurants to choose from. It's not Patong but that was perfect as far as we were concerned. However, if you want to be closer to Patong, this may not be the resort for you (although it wasn't that far away by taxi). It's about a 15 minute drive from Patong (one hour from the airport). But there are plenty of taxi's available from the resort, or if you want a little bit cheaper you only have to walk a short way up or down the street to find a tuk tuk or taxi willing to take you anywhere... just remember to barter them down if you think they're going to charge you too much! Mind you, most drivers were happy to take you somewhere and sit around waiting for you so they could take you home again.... that's service!

Overall we were very happy with our stay there and would stay there again and I would recommend the resort to any families thinking of staying there.

Room Tip: Definitely spend the little bit extra to get yourself a deluxe pool view room, or upgrade to one of...
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  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Elizabeth N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RMKATAPALM, Manager at Kata Palm Resort & Spa, responded to this review, 31 July 2014
Million thanks for your great feedback here, as you mention, Khun Pauline, our Customer Relations Manager, she's a diamond of our hotel, she does the great job. All returning guests will remember her.

Hope you and your family visit us again next time and we are looking forward to welcoming all of your party back.

Best regards,

Vichai
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,128 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (167)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Adelaide, Australia
Level Contributor
229 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 196 helpful votes
3 of 5 bubbles Reviewed 27 July 2014

Our family stayed during off-season for over a week, so we were able to get a great deal on 2 rooms. Ours were on the 3rd floor and interconnected via the balcony. Lovely Thai design. Overlooked the long pool and mountain. Mattresses were very hard. Littlest kids slept on daybeds surrounded by curtains, which they loved. Bathroom amenities were average quality and not restocked regularly. Pool areas lovely. Buffet breakfast was good.Had the buffet dinner twice for convenience, it is pricey compared to the streets, but enjoyable nonetheless. Drinks are expensive. This was a convenient base for us, to explore Phuket's beaches and islands. Walked along the streets most nights, even to Karon and Dino Park mini-golf. It's touristy, but so are a lot of beach areas around the world. Overall, good value for the money we paid. (Though they did try to charge us for the empty water bottles in the bin, which were purchased at the local shop. That was a downer at checkout).

  • Stayed November 2013, travelled with family
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Adelaidetraveller888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RMKATAPALM, Manager at Kata Palm Resort & Spa, responded to this review, 31 July 2014
Thank you very much for your feedback, we will take note about the charging for our improvement.

We do hope to see you and your family again next time.

Best regards,

Vichai
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leicester, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 27 July 2014

We stayed here in July and it was a brilliant experience the staff were very friendly and caring the breakfast was a buffet and enough to keep us full. They were making fresh omelettes every morning which were really really nice. it is very close to kata beach about two minutes away and to most of the local attractions also about 20 minutes away from the more lively area of phuket, patong. I would definitely stay again as it was really comfortable clean and AC in the room was working all the time and the price is really good and the pool is also clean. Would definately return.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank superbro122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RMKATAPALM, Manager at Kata Palm Resort & Spa, responded to this review, 28 July 2014
Thank you very much for your great feedback, when you have planned to visit us, please feel free to let us know.

Look forward to welcoming you back.
Best regards,

Vichai
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johannesburg, South Africa
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 25 July 2014

July 2014, room 141 was very nice direct pool access. Breakfast was ok but the hotel is big which might not be liked by everyone. Hotel is situated close to kata centre & beach area. Free Wifi. Wish we had better speaking english reception. Other wise nice not to bad.

If stay with family would take the suite with pool access as watching kids while relaxing an advantage.

Room Tip: The experience was very nice and would recommend if you are not reaching for luxury. Otherwise it wa...
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  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Service
Helpful?
Thank 680Matthew680
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RMKATAPALM, Manager at Kata Palm Resort & Spa, responded to this review, 28 July 2014
Thank you very much for your feedback and hope to see you again next time.

Have a nice day!
Best regards,

Vichai
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Eindhoven, The Netherlands
Level Contributor
57 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 22 July 2014

we stayed on July 2014.
room was very nice, breakfast was good.
the hotel is big which might not be liked by everyone.
we stayed at the end of it (3rd floor) so quite a long walk till the entrance.
location is good in kata area.
free and good wifi.
distance from airport - an hour
distance from most locations - 20-30 minutes

Room Tip: facing pool + not far from reception/dining room rooms with pool access will be much more expensive
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  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank eyal a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RMKATAPALM, Manager at Kata Palm Resort & Spa, responded to this review, 24 July 2014
Thank you very much for your feedback, we are glad to know that you were happy with your stay here and hopefully to see you again.

Best regards,
Vichai
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
3 of 5 bubbles Reviewed 19 July 2014 via mobile

The place and the room was of good standard, everything went as per expectations. The management and stuff did what was needed to be done, our room was clean everyday, the bedding was okay. The towels however need to be replced after sometime as some looked to be à little old.

Stayed October 2013, travelled as a couple
Helpful?
Thank Zukisani N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RMKATAPALM, Manager at Kata Palm Resort & Spa, responded to this review, 20 July 2014
Thank you very much for your comments sharing here, we will see about our linen as mention, we hope you had enjoyed your stay here and will visit us again next time.

Have a nice day!
Best regards,

Vichai
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 14 July 2014

20 of us just spent 8 days here and had a ball. Staff were friendly and helpful. They arranged tours for us where the drivers stayed with you all day for no extra charge and got you back to the hotel. Cost was about $1.50 per person. Beds were hard but surprisingly comfortable. Pools were great and buffet breakfast had a great mix of local and western food. Explore the streets and enjoy the local restaurants and shops. Great surf beach 2 minutes walk. If you want to be out of Patong but only a 15minute ride away this is the place to stay. Great view of the mountains out the back.
Only downside was Wifi was slow and poolside bar service was a bit slow.
Great value for money we will be back.

Room Tip: Rooms at the back have a great view of the pool and you can see the mountains when you open the fron...
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  • Stayed July 2014, travelled with friends
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Mark D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RMKATAPALM, Manager at Kata Palm Resort & Spa, responded to this review, 16 July 2014
Thank you very much for your feedback, we are glad to know that you and all of your party had the great time with us. We hope you will visit us again next time. When you have planned, please feel free to let us know.

Best regards,
Vichai
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kata Palm Resort & Spa

Property: Kata Palm Resort & Spa
Address: 60 Kata Rd | Tambon Karon, Kata Beach, Karon, Phuket 83100, Thailand
Region: Thailand > Phuket > Karon > Kata Beach
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool
Hotel Style:
#11 Spa Hotel in Kata Beach
#17 Family Hotel in Kata Beach
#18 Luxury Hotel in Kata Beach
Price Range (Based on Average Rates): £
Hotel Class:4 star — Kata Palm Resort & Spa 4*
Number of rooms: 184
Official Description (provided by the hotel):
Kata Palm Resort & Spa is your perfect choice of your great and memorable holiday - provides high quality rooms, facilities, services, great and easy access to the beach with a short walking distance – 5 minutes, or get free shuttle service to the beach where we provide free sunbed & umbrella, close to shopping center, restaurant and bars. Our resort features 184 guest rooms, 2 large free-form swimming pools with swim-up bars, 3 restaurants and facilities. ... more   less 
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Also Known As:
Kata Palm Resort And Spa
Kata Palm Hotel Kata Beach
Kata Palm Resort & Spa Phuket/Kata Beach

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