This resort is at the end of Kata beach and is handy to walk to shopping, beach, taxis and restaurants. The staff are quite friendly. We had booked a superior room but got upgraded without being told to a deluxe room which was very large. The deluxe rooms were in a new building but the downside to them is that there is no hot water in that building, which we were not told until about the fifth or sixth time we asked someone to come and look at our hot water. We requested to be changed into a superior room so we could have hot water but those rooms only had lukewarm water and no pressure. Our room had a view of the concrete wall of the neighbouring building, when we asked to get a room with a view since there was no hot water they said no because we had been upgraded. Breakfast buffet was ok - toast, cereals and Asian stle foods. The two pools were nice and the resort was quiet. Would recommend this hotel but not for those wanting hot water!
- Official Description (provided by the hotel):
- If you are looking for comfortable accommodation in an impressively beautiful province like Phuket, the Tropical Serene Resort is the perfect choice.Ideally located in the area adjacent to idyllic Kata Beach, the resort is in a distinctive setting in the heart of popular tourist venues and beautiful beaches.From the moment you step into our resort, you will receive a warm and friendly welcome from our hospitable staff. Elegantly designed for a superb vacation with your family members amid the natural beauty, the resort offers a wide array of facilities that will make your stay relaxing as much as possible. During the day you can relax in our two outdoor swimming pools and let the water soothe and refresh you.Whatever your purpose of visit is, the Tropical Serene Resort will definitely be the excellent alternative for your next vacation. ... more less
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- Also Known As:
- Serene Hotel Kata Beach
- Serene Resort Kata
- Chanalai Flora Resort Phuket/Kata Beach