After our wonderful family holiday to Thailand I wanted to digest it for a little while before submitting a review for this hotel. Apologies it is long but i feel the need to redress some of the points madse by other reviwers, which nearly made me cancel our booking - I'm so glad we did not.
We have now been back home for 2 weeks, and are longing to be back at the katathani. As someone who was glued to this site for months before our trip checking out every single review and niggle (of which some people are only too keen to moan about it seems!!!!) and corresponding to the hotel to have my worries addressed and my mind put at ease - I felt it only right to write a review of the hotel which really was on the shores of serenity.
We are a large family group and two of us had been to Thailand many times in the past, and had great memories and expectations of the country, people and indeed the hotels. This year we were bringing along with us our 4 year old son for the first time long haul, and our extended family. Comprising of another couple in their 40's ( my sister and brother in law), their 16 year old son, and their 18 year old son and his girlfriend. So we occupied 4 rooms in total. This was an expensive, special holiday and we all had high expectations. I wanted the family to enjoy Thailand as much as I have over the years, and the katathani certainly went some way into making them fall in love with the kingdom.
We have never ventured into phuket, and to be honest we were apprehensive about it given some of the reviews, about it being loud and brash and v busy. However we felt that it would the boxes for our wide range of people in our group, and subsequently chose katathani, which was far away from the business but near enough if we wanted it.
It did not disappoint, the local vicinity was very quiet, with a near perfect beach, far superior to most we have been to in samui, hua hin, and krabi. The whole beach is mainly occupied by the katathani, yes it is public as are all Thai beaches, but the katathani occupies the whole bay, and for that reason it feels exclusive to the hotel. The hotel does do their best to clear up the rubbish which we did see a little of in April, but it did not spoil the wonderful beach, the very soft white sand, and the fantastically clear water. The beach in my opinion will be hard to beat. The only thing we missed was the addition of a few beach restaurants for nice evening meals, as we have experienced on longer beaches in Thailand where your feet can almost touch the water in a candle lit table, but then you lose out on the exclusivity.
We did have this option down the road in kata which was only a 10-15 min walk. This provided a little more life, when needed and it was easily walk able even with our 4 year old in tow. Kata had some nice restaurants where we frequented a couple of nights out of our 10, cafeopera to name one, was good value with great music. We also ate outside the hotel in the seafood restaurant and the one next door a few times, both good value.
Tuktuk and taxi outside the hotel are all fixed price, so there is no getting around that, it’s still less expensive than in the uk. But very expensive by Thai standards, there is nothing the hotel can do about that. We unfortunately noticed a little bit of rudeness from some of the taxi staff, again nothing to do with the hotel, but disappointing.
The cost in general is a little more expensive in phuket than the rest of Thailand, but again nowhere near as much as the uk. The hotel had fantastic happy hours, and deals andlow prices in the pool bars for various drinks and food promotions. Not experienced that before in 4/5 star hotels in Thailand. This was very welcome and made eating lunch/ drinks in the hotel very affordable. Other hotels should take note. The policy of getting the room fridge bar stocked locally was also refreshingly good idea, and again a nice touch not to be made to feel like you were being ripped off for using the hotel fridge.
The rooms were spotless cleaned to a very high standard. (Slight niggle - I noticed some people comment about the towel shaped animals being left for the children - we never had this and it doesn’t really matter, but my son would have loved it - perhaps it’s because we always choose to leave our tips building up for the duration and not give it daily?) Speaking of which- safety in the room was very good. Like I say we left100 baht notes building in the room each day and 20 baht notes and coins, and they were not taken, by the end we had 1600 bht left for the good job the room maids had done.
All the staff in the hotel were very friendly and smiling always. The bar staff we very good and efficient. Our favourite staff we the guys who were there to help safe travel across from the bhuri wing to the thani wing. Fantastic guys who took the time to remember the names of our group and children even when the hotel was at 90 per cent capacity, true wonderful 5 star service!, and always high 5 to my son, a memory in the making!!!. The pools and choice of pools wonderful, very clean and attractive. The grounds of the hotel were perfect always, with lovely gardens all over the whole hotel. It is annoying that some people chose to towel most of the beds by 7 am, the hotel in my opinion should remove all towels placed down before 9 am if they are not being used. It is the only way of stopping this ridiculous behaviour. We have seen this policy working in many decent hotels - please take note management!
We had 1 junior suite in the thani wing, which we were glad we chose as it allowed us the extra space with our little one with us, the extra space was plenty, no issues with the bathroom water extra which some have noted, and the sea view was amazing. We only had issue with noise on one occasion from the moving of the heavy furniture in the room above us, but no noise apart from this. A top floor room would have been preferable but I would imagine it’s a logistical nightmare for such a large hotel. The hotel didn’t feel huge though due to the great layout and all the pool choice. We frequented all of the pools during our stay which gave us some variety, which will be hard to beat. Breakfast was busy, again we ate in both locations, and the choice was great in both the buri and the thani wing. Yes busy but not unpleasant. The decor in the jnr suites are a little dated, but not unpleasant. Huge comfortable bed, we did get a little of the damp smell, but the oil burners try to help with this, and we kept ours going most of the time to help with this. The rooms will be improved with a renovation which I believe is scheduled for this low season, according to the management who came around to ask about our stay which was a nice touch and doesn’t happen too often. The decor in the nakka rooms was very pleasant, but the managent said people had been complaining about that, I really don’t see how, they are fresh and done to a high standard. It must be impossible to please so many people, but really - some people seem determined to moan about anything!
Overall the locations, the friendliness of the staff, the beach, the food, the ambience, the pools, the rooms, make this hotel an absolute winner for our discerning family of guests. We all loved the katathani, and it really will take some beating in phuket I’m sure, and indeed in many thai beach resorts. We have stayed in fine hotels all over Thailand but for us this ticked all the boxes. We would love to return, and we may well do, although we usually like to try different places, but if we are to return to phuket their will be no choice but to stay here. We are currently looking at the katathani in khoa lak which is newer and the rooms look very nice, if they have the same service ethos then it will be somewhere we would be very interested in. as we are deff wanting to return to Thailand next Easter. Currently trying to decide, but I know that I want to come back to the katathani, and I know I have learnt to trust the majority of reviewers on ta rather than letting the very very fussy few put me off. Some people are impossible to please. This place has so many things right.
- Official Description (provided by the hotel):
- Resting along 850 meters of unspoiled white sandy beach, embraced by lush green hills and sparkling blue ocean, Katathani Phuket Beach Resort recalls a tropical dream. Warm sands, the soft rhythm of lapping waves, and gently swaying coconut palms relax your senses—while our six swimming pools, six restaurants, and full-service spa delight them. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travel Republic (UK), Agoda, Odigeo, TravelUp, Travelbag, Priceline, Traveltool, S.L.U., TripOnline SA, Cancelon, getaroom.com, Evoline ltd, HRS and HotelQuickly so you can book your Katathani Phuket Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Katathani Phuket Beach Hotel Kata Beach
- Katathani Phuket Beach Kata
- Katathani Beach Resort
- Katathani Phuket Beach Resort Kata Beach