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“Lovely but staff just not interested”

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Katathani Phuket Beach Resort
Ranked #9 of 56 Hotels in Kata Beach
Certificate of Excellence
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Lovely but staff just not interested”
Reviewed 3 May 2014 via mobile

Stayed for 8 nights. Accommodation and facilities fantastic. All very clean and the location of the beach is one of the best.

I suspect the mixed reviews are due to the staff. They just do not appear happy or interested. Very unusual for a thai resort.

The main area like other reviews is the poor service and cocktails associated with the cocunut bar. Fantastic location. Cocktails the worst I have had and I suspect this is why it is rarely busy despite the great location.

In summary enjoy the beach and the facilities but do not expect a nice welcome


Stayed May 2014, travelled as a couple
Helpful?
Thank Rodney G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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england
Level Contributor
148 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 30 April 2014

We stayed here about 7 years ago in the bhuri wing, this time we returned to the Thani wing. We had 2 rooms for 5 nights.
Rooms were well appointed clean and had a great balcony with views of the ocean and pool.
Staff were fantastic,helpful and polite.
The resort itself is immaculate, the grounds and pool very well cared for. Choice of pools and pool bars.inexpensive drinks.
Beach was lovely except the change from our last visit now covered in sun loungers but that's nothing to do with the hotel as it's a public beach. Good choice of massages and beach bars.
Breakfast had a varied choice although quite a few flies!
Would recommend and would return should we eventually return to Phuket again. Kata noi is by far the best area and beach in Phuket. Plenty of restaurants in kata or a tuk tuks ride a bit further out.
A very enjoyable stay.
Thank you

Stayed April 2014, travelled with family
Helpful?
2 Thank hixy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 April 2014

Thani wing is nice, Bhuri Wing needs updating. We stayed in Bhuri Wing as Thani booked out. Room was older bathroom and toilet especially need updating and sheets had a smell to them. Mosquito and tiny ant problem had these small ants crawling from wall all over the bed! Had to also spray for mosquitos in room. I have stayed in some beautiful resort rooms and unfortunately wouldn't stay here again. Breakfast was nice, staff friendly except staff at coconut bar.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank guru1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Campina Verde, MG
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 30 April 2014

We were there in a group of 6 adults and 2 small children. The pickup at the airport was confusing and it took a bit longer than what it should because the car was not there when we arrive. The location is superb, right on Kata Noi beach which is one of the nicest in Phuket. Staff in general was not very happy or pleasant, with some good exceptions. The gardens and the pools are very well kept and the sunset is not to forget. Lots of mosquitoes in the check in area and in the room, bring your repellents, outside wasn't too bad. Breakfast was good. The Italian restaurant in the hotel was great; the beers at the pool bars were cold enough.
We stayed in one of the junior suites; the room was good and spacious. For the kids the best swimming pool was the one from the Bhuri wing in front of the beach.
The Thai Night at the breakfast restaurant was a not good at all, they have it every Monday, it’s a buffet setting and it was announced that some typical dance would be shown. We arrived at 8:30pm, some of the food was not available anymore, there was no more dance and the sound was really bad. It was the most expensive of our dinners and the worst. I wouldn’t recommend this one.
Transportation is a bit confusing; you should negotiate well before taking any car in front of the hotel. They call those car taxis but there is no meter. It’s important to negotiate in advance to avoid surprises.
Do not expect a 5 star resort.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MannaMac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisbon, Portugal
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 April 2014

Perfect location in a dead end that is a natural cove, with a beach almost just for the guests of the resort.

The rooms arent great, some of them needing some renewing work specially in the bathrooms , the common áreas are weel kept and always clean, wich isnt easy with the heat and all the people.

Good breakfast and great bar service on the pool (next to the beach).

Warm staff always eager to help.

Dont miss the massages next to the pool, great team and very affordable prices

Probably a good deal for a family with kids, but the lack of activities and night life without a taxi really didnt work for me.

1 hour away from the airport and 500 baht away from Patong (1000 bahts go and return)

Room Tip: Try to pick a room in the 3rd floor so you cant hear the generator noise and the comming and going o...
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank André M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
99 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 29 April 2014

The Katathani is a great hotel with stunning grounds. The main issue we had is that the rooms smell mouldy, even though they are thoroughly cleaned each day. The bathrooms are rather dingy and need modernising but the room is spacious with a good outlook. The staff are very friendly and helpful. The grounds are the main positive feature.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Spackers18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
7 reviews
4 hotel reviews
Reviewed 28 April 2014

For what you pay this a a great resort for a young family. Whilst being a big resort its relatively quite because it is so well spread out.

The food is pretty good and the rooms are great for what you pay.

It is right down the end of the island so a long way from the airport and Patong

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nathan F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Katathani Phuket Beach Resort

Property: Katathani Phuket Beach Resort
Address: 14 Kata Noi Rd., Kata Beach, Karon, Phuket 83100, Thailand
Region: Thailand > Phuket > Karon > Kata Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 Business Hotel in Kata Beach
#3 Top resorts Hotel in Kata Beach
#4 On the Beach Hotel in Kata Beach
#7 Spa Hotel in Kata Beach
#8 Luxury Hotel in Kata Beach
#8 Family Hotel in Kata Beach
#10 Romantic Hotel in Kata Beach
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Katathani Phuket Beach Resort 5*
Number of rooms: 479
Official Description (provided by the hotel):
Resting along 850 meters of unspoiled white sandy beach, embraced by lush green hills and sparkling blue ocean, Katathani Phuket Beach Resort recalls a tropical dream. Warm sands, the soft rhythm of lapping waves, and gently swaying coconut palms relax your senses—while our six swimming pools, six restaurants, and full-service spa delight them. ... more   less 
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Also Known As:
Katathani Phuket Beach Hotel Kata Beach
Katathani Phuket Beach Kata
Katathani Beach Resort
Katathani Phuket Beach Resort Kata Beach

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