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“Truly Beautiful Views with some problems..”

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Katathani Phuket Beach Resort
Ranked #9 of 57 Hotels in Kata Beach
Certificate of Excellence
Australia
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
“Truly Beautiful Views with some problems..”
Reviewed 20 April 2006

The hotel commands a fantastic view of the Kata Noi bay.
Rooms:
We stayed in a Grand Thani Suite for 14 nights and downgraded to a Junior Suite for 2 nights, following a very attractive offer from the hotel as it was overbooked. The Grand Thani Suite is far superior to the JS in its amenity standards. The GS shower has a choice of rain or hand-held shower and separate large bath. It is also closer to much sought after pool chairs as mentioned by other reviewers. Get up at 7:00 am to reserve wooden chairs by the pool or resign yourself to a lovely day on the beach. Other guests obtain best seats around pool despite signs saying chairs will not be reserved longer than 90 minutes; this is not upheld by hotel staff (quite difficult to do so). The GS has a much larger overall room size than JS. The staff are more attentive to GS guests and rooms are cleaned more thoroughly. For those more pedantic guests the GS has gold topped shower gels (lol).
Both rooms have excellent views, however the JS in Ocean Wing felt more secluded and intimate. Beware ground floor rooms smell a bit damp but we overlooked this due to the beautiful views; and it was a minor issue.
Food:
Tried most restuarants at hotel which were fairly average. Best value food outside hotel - great sunset view over Kata Noi - bar on hillside. Green curry excellent. See elephants and gibbons.
Beaches:
Beautiful water until May when it gets rough. Few scary waves in April but generally ok for average snorkelling on northern end of beach.
Staff:
Biggest letdown for this hotel is the staff. In general staff appeared unfriendly and cold compared to other Thai destinations eg Chiang Mai and even Bangkok. Reception staff try hard but cant maintain the numbers of people going through the resort. It is a large hotel so you are treated anonymously and it can feel offensive at times. Few smiles or acknowledgements, and porters spend much of their time chatting to taxi gurus rather than attending to guests. The hotel actively condones the overcharging of taxi fares to Kata eg 100 baht for 75 metres. We frequently decided to walk up steep Kata hill rather than pay minimum 100 baht. If taxi/tuk tuk drivers know you are staying at Kata Thani you will pay premium for taxi fares.
Pools:
Great pools but we and several other hotel guests attracted ear infections from the pools. The hotel doctor is expensive so use Phuket hospital instead.

Would recommend hotel but do consider extra costs of pricey restuarants in hotel, limited close shopping and Western taxi prices for short trips. It added extra 600 AUD to the bill.

  • Stayed April 2006
    • Value
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    • Cleanliness
    • Service
Helpful?
14 Thank DeeElle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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England
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 16 April 2006

We stayed at the Katathani Beach Resort from April 1st til April 11th and it was fantastic. On arrival at the hotel, very hot and tired after 23 hours of travelling, we received a very chilled and refreshing fruit drink which is made from a local dried flower, and a small wrist garland of flowers. We stayed in the Bhuri wing and the room was classed as standard. The bed was huge and the room was freshly decorated using natural materials. We were locatd on the second floor. We had 2 bottles of free drinking water delivered every day. The maids cleaned the rooms each day, and we were given fresh beach towels in a bag which were taken on all our trips. Our towels were delivered each evening with flowers on the top. You were given 2 dressing gowns in the room and flip flops. We did use the mini bar once and found the prices to use the bar the same as prices in the shops at home. Our room was fully air conditioned.

If you need extra bedding, pillows or are not happy with the firmness of the mattress, you can fill in a daily requirements list for the maid and the necessary adjustments will be made for you. Our room was sprayed daily for mosquittos. The patio doors have a secure lock as does the front door. We used the in room safe which requires you to enter your own security code for your own personal use. Room service is available 24 hours a day. Our room also had a hairdryer and tea/coffee making facilities. The television is limited to a few English speaking channels, and several other language channels. The news is the BBC world news and there is one movie channel. My husband also found the BBC sports channel for all soccer matches back home in the U.K. No iron is provided so travellers will need to hire one or take a travel iron with them.
There is wardrobe space and 4 draws for clothes etc. We also had a table and chairs in the room and a seating area. Lights in the bedroom area were switched off and on from just behind the bed. Every where was spotlessly clean. It can be noisy if you are in the middle room as you can hear all the bathroom noise from the room below you and above you. My husband and I always take ear plugs on holiday as we are both light sleepers. With being in a jungle environment you will also find that there is a lot of noise from the crickets at night. There is also a lot of heavy chair scraping from people using the patio furniture, which can be annoying at night if you are trying to get to sleep for an early trip the next day. But you will find this happens at most hotels all over the world. It didn't bother us as we just popped in the ear plugs and the world fell silent !!
The bathroom is not fully enclosed from the sleeping area, in that from the bed you can see the person in the bathroom at the sink. The shower is very large. There is a window blind in the bedroom which when opened allows the person in the shower to look out into the bedroom. The toilet is made more personal by the half block panel which seperates it from the sink/shower area. There was also a little water feature in the bathroom which is operated by the shower switch. Nice little additional feature.
The view from the room was of the pool area. We had a balcony with a clothes rack, table and 2 chairs. The resort has 5 swimming pools with 2 jacuzzi style pools within the pools. Our pool area also featured a small pool for the children. The hotel was child friendly. There are 2 health clubs. The one on the Bhuri wing was a very small weights room which would only fit around 6 people in. The training equiptment consisted of 2 exercise bikes, 1 treadmill, 1 sit up bench, loose weights, an exercise bench for your arms and a ball. There is always a member of staff in the room for help and guidance.
All the swimming pools were a good size and very clean and warm. All garden and lawn areas were tended daily and were spotless. We had no trouble finding loungers around the hotel grounds or at the beach. The beach loungers and umbrellas are not a part of the hotel so you have to pay 50 baht per person to hire them for the day. I did notice that the hotel had over booked at the time of our arrival and some guests were asked to stay at the sister hotel down the road. The same thing happened when we were leaving.
We had to vacate our room by 12pm. We were allowed to keep our beach towels for the day. The shower room is booked for half hour intervals to use before you leave. The one we used had no shower curtain, and the shower head wasn't adjustable for height. All hotel staff were very helpful, proffessional and courteous at all times.
Taxis were available outside the hotel all of the time or just down the road. There are some nice little shops near to the hotel and a very nice little village 20 mins walk away. The walk is a little up and down hill but is worth doing for the exercise. Otherwise, jump into a Tuk Tuk and be driven there in a few mins for 100 baht. One very nice, friendly littel store is the "Fresh Supermarket" which is run by an older Thi gentleman who always had a happy smile and hello for all visitors to his store. Great little shop for all your bits and pieces. There were lots of nice resteraunts at the hotel but they are expensive. We tended to go into the village or to the little resteraunts just outside of the hotel. All the food we ate was excellent and very fresh, whether you ate at an upmarket resteraunt or a local one.
The hotel is quiet and very different from the ones in Karon and Patong. There is no night time entertainment at Katathani and it is definitely a place for people who want to escape and relax in peaceful surroundings. That suited us perfectly. For those seeking to be entertained, then they need to get a taxi to the nearby clubs and bars of Karon and Patong. Hopefully Katathani will stay exactly the way that it is, and won't start to attract the louder clientelle.
The beach was great and never too busy. There was a bananna boat, a paragliding boat and a few jet skis for entertainment. You can have a massage in the hotel grounds or on the beach. We didn't use the hotel spa as they were too expensive. The touts tend to be local people who walk past and ask you if you'd like to buy something. They don't hassle you and don't hang around. They ask once then walk off. Very polite. Why can't all touts be like that ? They basically sell, bandanas, covers, fans, necklaces, ice creams and drinks.
The resteraunts and the little hotel bars by the beach stay open till around 11pm.
We personally felt very relaxed and safe in this area. It helps a lot if visitors learn at least a few local words like yes, no, and thank you.
Our tour rep, of Tour East was wonderful. We decided to book all of our tours through her. Before we left I wrote a letter of recommendation to her manager at Tour East as we were so impressed by her professionalism, knowledge and complete dedication to her job. Before I left she gave me some dried flowers which her mum had bought for me from the local early morning market. The same flowers which are dried then used to make the welcome drink that the hotel provides for you when your arrive. She was also kind enough to borrow me her friends sim card for my mobile as the man at the local store had mistakenly given me a mobile top up card instead of an international telephone calling card to use in the street payphones. To save us having to buy another card, Thip borrowed us her friends sim card so that we could just use the top up card with it. We were very greatful. We returned the card to her on our last day. People are so kind it's unbelievable.
Our tours included the half day elephant trek. The speed boat day trip to Phi Phi Island, the four hour introduction tour of Phuket, which takes in the Chalong Temple. The Phang Yang islands trip with Kayaks going into the caves was full of breath taking scenery and a must do trip. All the trip guides were extremely proffessional and spoke several languages. The tours were excellent value for money, and our only regret is that we never got to do them all. The food and drink on board the boats was extremely fresh and well presented. We did visit the Simon Cabaret which was good in a cheesy kind of way. It was suitable for families too. The only let down to the show was the greed of one of the performers. My husband went to have his picture taken after the show with 3 of the transvestites. Our guide advised us that 50 baht each was the average tip to give the performers when you had your photo taken with them. Once the photo was taken he paid the larger of the performers 150 baht, but as he turned to walk away the bigger transvestite said something in Thai and tried to grab the 1000 baht that my husband was trying to put back into his wallet. On speaking to our rep, about this she commented to us that this kind of thing was common and she had been told about it happening to other tourists.
The weather was very hot and dry until the last 2 days when we had a couple of small showers. The temperature was constant all of the time. Around 33 degrees during the day and around 26 degrees at night.
The sea can be rough when there is a wind but life guards were always present along the beach, and the appropriate flags were flown to warn swimmers. The beach did have some dogs on but they weren't a bother to anyone. Overall the beach remained clean and tidy.
The hotel does operate a Tsunami warning system and the route for evacuation is clearly marked and lit at night.
The shops contain most of the things you would need. If you get a taxi into Phuket, there are many cheap markets there. Locally there is also a Tescos supermarket and several small shopping malls which also have a Boots store in them. The surrounding areas are becoming westernised but also retains a lot of the old local features.
All in all a wonderful, relaxing holiday.

Helpful?
32 Thank EnglandTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, On, Canada
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 14 April 2006

This hotel is amazing!!!!!!!!!!!!!!!!!!!!!!!!

Beach: Is very beautiful, very clean, no seaweed. The chairs on the beach you have to pay for but very cheap(200 Baht for the whole day)

Rooms: Are Immaculate!!!! I never stayed at a hotel that changes your bed sheets everyday and gives you the option to change your pillow or matress if it is too soft or hard! I stayed in a Junior Suite in the Ocean Wing. Amazing!!!!!!

Staff: Very Helpful and the nicest people I have ever met. Thai people are very friendly that is one thing you will see there. Always saying hello and goodbye.

Food: the all inclusive breakfast is to die for. Everything that you can imagine is there. We were there every morning!!!! Eggs, bacon, pancakes, french toast, waffles, potatoes, noodles........

At night we tried La Scala (Italian) where the food was amazing. I come from an Italian household and let me tell you that the tomato sauce was very much Italian!!!!!!

The fruit is the best ever....fresh and exotic

Massages: The Thai massages on the beach are a must!!!! Very Cheap (300 Baht) Like 9.00

Day Tours: Try the day tours they are beautiful, especially the Phi Phi Islands (Leonardo Decaprio Beach) But dont book them at the hotel. Much Cheaper in the town!!

Weather: Was sunny everyday...watch out though the sun there is very strong!!!!!

Overall I would stay there again great resort!!!!!

  • Stayed April 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
19 Thank VanesI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
38 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 9 April 2006

The Kata Thani is devine, situated right on the stunning beach with a backdrop of gorgeous green forest. It's the perfect place for a peacefull stay. The local bars and restaurants are pretty lively at night, if you want something more Patong is a manageable 20 min shuttle-bus ride away. The white sand beach is big and relatively quiet, the sea is clear and warm, and the sunset is fab. The snorkelling was good although not spectacular. The resort grounds are really pretty and well-maintained. There are various pools, plenty of space. We stayed in the Bhuri wing and our room was fantastic - very new and comfortable, even had a water-feature in the bathroom! Breakfast was lovely and there's a trendy beach-bar serving various drinks and snacks throughout the day. Definately recommend it!

  • Stayed March 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
20 Thank birdybird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
B.C. Canada
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 4 April 2006

Our family of 4 stayed at the Katathani for 8 days in March 2006. We liked it very much. There are five huge pools, which were mostly empty, as the other guests were couples or left children at home. While the hotel staff spoke English, the guests did not (at least while we were there). So there weren't alot of other kids for our kids to play with. That was okay though, as they get along quite well. The room was in the new Bhuri wing, and was very new and did have a view which was a nice surprise. The reservation was so easy and well organized and the staff were very professional. There was a kids club there which our children attended for an hour. The staff kind of hovered over them though, which made them a little uncomfortable. Plus it's nice to have activities organized around the pool, which is where the kids want to be. The beach was postcard perfect although we spent most of our down time by the lovely pools, which were salt water or low chlorine and very clean. Staff replaced our beach towels each evening and replaced our robes as well. A leaf did not hit the ground without someone sweeping it up. Our only complaint was the food. The meal plan came with the room and it was quite generous ($25 each for lunch and dinner or buffets) but if you like food with any flavour, forget it. My husband ordered a seven course meal at the "Thai" restaurant and ate two bites. We found that alot in Thailand as a whole. No heat in the food so we must have been in the wrong places. If you go there don't take the meal plan. The hotel was a bit expensive but is one of the few places that is right on the beach. It looks exactly like the photos on their website. My husband won't stay there again because it is too far from the action. I liked it because it was lovely and quiet in the evenings. Kata Beach Resort was recommended to us also by a local for being more reasonable and exciting. The entertainment staff at Katathani would change out of their "Little Mermaid" or ballet costumes (men included) and rush down to the bar for fire dancing or frog races. It was cute, but a bit cheesy. Overall I'm glad we stayed there (we also had fun people- watching at the buffet where cultural differences are very interesting) mostly because of the amazing pools. Kids will love it, love it, love it. If you like to bake in the sun as most of the other guests seemed to, it's the place to be. If you like to explore, maybe not. If you are really lucky, you will get in touch with someone like Richard at Phuket Diving (I found him on this site) and he will guide you, both over the net and in person. He expected very little in return, and our experience would have been completely different (and not as good) without he and his wife, Megumi. So, for families, I think the Katathani is a good bet. I know that if I'd stayed somewhere else and then seen those gorgeous pools and beach, I would be writing in to say I'd wished I'd stayed at the Katathani!

  • Stayed March 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
14 Thank canadianchris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, UK
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 27 March 2006

Spent 5 nights in a Junior Suite with ocean views in March 06. This hotel has a superb location, occupying virtually the whole beach at Kata Noi - a perfect sweep of white sands and azure sea that offers great swimming and snorknelling. Having travelled around Phuket during our stay I think Kata was the best place to have lodged - perfect mix of nightlife and stunning, peaceful scenery during the day. The hotel's pools were also superb, nicely scupltured and roomy enough to occupy the hotel's many guests.

But there were some really disapointing things about this hotel:

1. Decor in the Ocean-facing wing was tired - the corridors between rooms had all the charm of a multi-storey carpark. By contrast, the newly re-furbished Bhuri wing, although set back from the beach, was far more stylish.
2. Hotel restaurants - really poor, serving expensive, mass produced food. We made the mistake of eating in the main restaurant on the first night where we were promised an international BBQ - I thought we'd get freshly prepared food, grilled to order - instead we were greeted with platters of insipid, uninspiring food that had been been sitting around for hours. Then the entertainment started. Describing the 'caberet' as one step removed from Butlins is too kind - it was completely naff and totally dominated the whole restaurant. We found the beachfront Fisherman's Wharf no better than mediocre, only Cinnamon offered decent nosh - but when the heavens opened the roof leaked so badly all diners had to leave their seats and retreat to the centre of the restaurant. Breakfast, although offering a wide selection of foods, felt like a free for all in a noisy school canteen.
3. The service was the least good we experienced in Thailand, the staff just seemed uninterested - we really objected to being asked to wait at check out while Housekeeping frisked our room. How many other 5* establishments would expect its guests to do this? As others have also commented, it was disappointing to have to pay for use of beach loungers.

To sum up, the Kata Thani just lacks wow factor and sophistication. It's truly average, saved only by the incredible beach it sits on and proximity to other bars and restaurants (if you're happy to do a short cab ride). Disappointing really.

  • Stayed March 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank Blettuce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Jose, California, USA
Level Contributor
95 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
Reviewed 22 March 2006

Never in my life had I felt entirely on vacation.

After working for over a year (I'm a waitress) I was in dire need of a vacation. I met up with some friends in Bangkok and we headed to Phuket where the hotel's driver picked us up. (Be aware that there is a pick-up and drop-off charge.) The driver was very nice and couteous. We found out that everything is spread out on the island and that it would take a travel time of 45 minutes to 1 hour to go anywhere, so we prepared ourselves.
Upon arriving the reception prepared our rooms while we went to concierge to find out what to do. The concierge (from Swizerland) recommended the Phi Phi Islands (which was by the way FABULOUS!), and we quickly went to our rooms to change into our bathing suits once we saw the totally beautiful swimming pools. I had read from trip advisor ahead of time that we would have to pay for seats on the beach (US$1), so we made sure to bring it. But at other times we just lounged on the chairs next to the beach was even better because we got the shade from the many palm trees.

Beach and Pool-
The swimming pools are excellent! Kids have there own area so if you're annoyed just move to another. The beach is very beautiful, just remember to rbing US$1 for a chair.

Massage-
You can go to the spa for US$30 or get an hour massage for US$10 around the pool from the staff (very recommended! I did both) The poolside massage was much better and cheaper!

breakfast-
Breakfast is free, tasty and varied. I spent 3 hours there just slowly eating, and waiting for my friends to wake up. It has a great view to read the paper, and enjoy a cup of tea. One day I had dim dum, the next fresh omelettes, and then Pad Thai noodles.

Nightlife-
Not the party scene (thank goodness! I did not need to see drunk people and prostitues.) But patong ( the party area) is nearby ( I think the hotel provides a free shuttle service there). Instead I enjoy the casual drink scene at the Beach Club. It's pretty mellow, but still lots of people there and I totally enjoyed the ocean breeze while having a Kata Sunset.

The room-
I stayed at the Ocean View Suite. it was huge and beautiful! I woke up every morning to the beautiful sunrise. The hotel even provides beach towels and beach bags (which I brought to the Phi Phi Islands with me). There are fresh flowers and fruits every day! The room is very clean, and the bathroom was awsome. My friend's room were also the same. The thing I loved was how they give you two firm and two soft pillow for you to choose from. The bed is firm and I found out that if you fill out the survey on the nightstand asking about the softness/firmness of the bed they will change it to meet your requirements.

I read the other reviews since I last checked before going to Katathani and I would have to say they were very unfair. Complaining about something the hotel can do nothing about is wrong. Who stays at a hotel is not the hotel's choice. Complaining about the staff's English is also wrong! I did not find this a problem, but I think it's rude to expect natives to be fluent in another language. I foudn the staff to always be knowledgable, and they couldn't stop saying hello everytime you pass one. Even the gardner would greet me when I walked out the door.

This place was absolutely great! I totally needed the relaxation Katathani provided me. If you need to be busy and see lots of people milling around this is not for you. This place is for RELAXATION only! The place is very big (look at the map they give you witht he key), go explore it, and utilize everything! They have a Thai cooking class that I keep missing due to trips, but it was something I really wanted to do. Also I wanted to learn Batik painting.

  • Stayed February 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
26 Thank monsternina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Katathani Phuket Beach Resort

Property: Katathani Phuket Beach Resort
Address: 14 Kata Noi Rd., Kata Beach, Karon, Phuket 83100, Thailand
Region: Thailand > Phuket > Karon > Kata Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 Business Hotel in Kata Beach
#3 Top resorts Hotel in Kata Beach
#4 On the Beach Hotel in Kata Beach
#7 Spa Hotel in Kata Beach
#8 Family Hotel in Kata Beach
#8 Luxury Hotel in Kata Beach
#10 Romantic Hotel in Kata Beach
Price Range (Based on Average Rates): £
Hotel Class:5 star — Katathani Phuket Beach Resort 5*
Number of rooms: 479
Official Description (provided by the hotel):
Resting along 850 meters of unspoiled white sandy beach, embraced by lush green hills and sparkling blue ocean, Katathani Phuket Beach Resort recalls a tropical dream. Warm sands, the soft rhythm of lapping waves, and gently swaying coconut palms relax your senses—while our six swimming pools, six restaurants, and full-service spa delight them. ... more   less 
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Also Known As:
Katathani Phuket Beach Hotel Kata Beach
Katathani Phuket Beach Kata
Katathani Beach Resort
Katathani Phuket Beach Resort Kata Beach

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